Guest Reviews of Holiday Inn Express New York City - Chelsea
8.3/10
Very Good
120 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.3
Service8.2
Cleanliness8.3
Filter by:
Sort by:
All reviews(120)
Positive reviews(20)
Reviews with photos/video(2)
Great location(10)
Clean and tidy(5)
Easy to get around(5)
Iqra
Mobility Accessible King Room with Tub
Stayed in Mar 2025
Solo travellers
6 review
6.5/10
Posted on Apr 20, 2025
Ideal location but it was quite small and messy. Nonetheless; staff were kind and looked after luggage when needed
Kabattis1
Standard Room
Stayed in Aug 2023
Couples
1 review
7.5/10
Posted on Oct 12, 2023
Nice location, you can walk in the heart of NYC and be at the hotel in a couple minutes. The breakfast really surprises me, I wasn’t expecting the amount of food and the selection we had. The room I got had a weird smell and the for really hard to open with the card. But everything else with es really good
Anonymous User
Standard King Room
Stayed in Feb 2025
Business travellers
3 review
7.5/10
Posted on Apr 11, 2025
The location is great, 7-8 minutes walk from the train station, long-distance bus station, and subway station. It is also close to Times Square and the Empire State Building in Midtown Manhattan.
The overall facilities of the hotel are not that new, and the rooms are a little small. There were working vehicles passing by on the street outside in the middle of the night, and it was a bit noisy due to poor sound insulation.
Some reception staff had a poor work attitude and ignored us.
The free breakfast was average, especially if you eat it every day, you can't eat it later. You can consider nearby Paris Baguette, McDonald's and Starbucks. It is within a 10-minute walk to
Original TextTranslated by Google
GRIKEDD
Standard King Room
Stayed in Jan 2025
Business travellers
3 review
10.0/10
Outstanding
Posted on Mar 2, 2025
It was cleaner than I thought, and the location was so good that I had a comfortable stay. Transportation was convenient, and it wasn't too noisy, so it was okay. I recommend it.
Original TextTranslated by Google
MN233
Standard King Room
Stayed in Jan 2025
Solo travellers
4 review
9.5/10
Amazing
Posted on Mar 10, 2025
The room is a bit small. You have to go downstairs to get the takeaway. Other than that, it's good.
Original TextTranslated by Google
Lifangmeikeji
Standard Two Full Beds High Floor
Stayed in Dec 2024
Business travellers
29 review
10.0/10
Outstanding
Posted on Jan 20, 2025
The room was clean and tidy, and the breakfast was quite rich, but I couldn't eat it on the third day. It is also very close to the exhibition hall, a ten-minute walk from the hotel exhibition hall.
Original TextTranslated by Google
Anonymous User
Standard King Room
Stayed in May 2024
Solo travellers
4 review
7.5/10
Posted on Jun 26, 2024
It's a shame that there is no refrigerator. The room was nicely renovated and clean. The whole building looked very old. Don't expect much from breakfast, but it was a good selection considering it was free.
Original TextTranslated by Google
helen00388
Standard King Room
Stayed in Jan 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Mar 2, 2025
Very good location, convenient transportation, and good breakfast
Original TextTranslated by Google
Guest User
Standard King Room
Stayed in May 2024
Solo travellers
6 review
10.0/10
Outstanding
Posted on Jul 7, 2024
In the city center, transportation is convenient, small but very comfortable and clean, and the store staff are also very friendly. There is a breakfast buffet every morning. Will consider it next time.
Original TextTranslated by Google
Yizhixiaobenzhua
Standard King Room
Stayed in Sep 2023
Business travellers
20 review
10.0/10
Outstanding
Posted on Oct 26, 2023
The breakfast was good and the location was good, so it was very convenient.
The decoration is old and the mattress is very comfortable. The water pressure is great and the bath is comfortable.
Original TextTranslated by Google
Guest User
High Floor Standard King Room
Stayed in Apr 2025
Business travellers
7 review
8.0/10
Very Good
Posted on May 19, 2025
Neat and beautiful
Original TextTranslated by Google
ioiioi
Standard King Room
Stayed in Aug 2023
Business travellers
7 review
7.5/10
Posted on Oct 12, 2023
The location of the hotel is quite good. It is also very close to the subway station. It is on Manhattan Island, so the safety factor is very good. You can reach Times Square in a few minutes by subway. So no matter how late it is, you don’t have to worry too much when you go back. The interior decoration of the hotel is average, and the door lock has to be lifted up to open, which is quite anti-human. The room is not big, the sink is very small, and there is no place to put things. But the hotel's cleanliness is okay. Breakfast is a free buffet, so all guests staying here have it. Breakfast is quite rich. The overall stay was okay.
Original TextTranslated by Google
Yuki✨xuxiaojing🍑
Standard Room
Stayed in Oct 2023
Business travellers
2 review
10.0/10
Outstanding
Posted on Nov 17, 2023
The location is good and traveling is very convenient.
Original TextTranslated by Google
Guest User
Standard Room
Stayed in Dec 2022
Solo travellers
14 review
8.5/10
Very Good
Posted on Jan 22, 2023
The location is good, close to Penn Station, the train at 2:00 pm, I told the front desk to postpone the check-out, and the front desk extended the check-out to 1:30