DoubleTree by Hilton New York JFK Airport

Close to the airport - but you can only take a car to get there. Although there is a shuttle bus, you need to call. I called the front desk and they said they would be there in a while. I waited for nearly an hour. Other hotels have arrived 3-4 times. In the end, I took a taxi myself. It takes about 15 minutes for hot water to be available. I was shocked. The front desk service attitude is very poor. The hotel is located in the black area - it is best not to go out - there is nothing to eat around. In summary, the price is not cheap, the service is very poor, and the facilities are at the level of ordinary small hotels. It is strongly not recommended to stay

The room is very bad and in the black area. There is no luggage storage service. I booked this room for an extra day just to store my luggage.

Very close to the airport, if you are a business friend, do not want to go into the city, it is very convenient. Hygiene, environment, service are all OK. The parking lot is a bit small, but there is parking for guests, which is still very convenient.

The room size is okay and clean. The bed is also relatively large. But it's winter now, it's 0 degrees outside at night, and the windows are leaking, and it's terrible. It was extremely cold at night and I couldn't sleep. The air conditioner in the room had no hot air.

I had to go to the airport early in the morning, so I checked in late at night and left around 5:30 in the morning. There was no body lotion in the room, so I asked for some, but they said they didn't have a cleaner and that they could give it to me at 7 in the morning, and then hung up. I was shocked, so I called again, and another employee said they understood, and security brought it to me. I wonder if Hilton employees are trained well. When I woke up in the morning, $52 had been charged, so I called the hotel, and the same woman from before told me to call my account after 9. I'll call, get a refund, and write another review.