Amanoi

Amanoi Reviews

Amanoi

Vinh Hy village Vinh, Hai commune, Ninh, Ninh Hai, Khanh Hoa Province, VietnamView Hotel Details
Amanoi
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Guest Reviews of Amanoi

9.7/10
Amazing
56 review
Verified reviews
Location9.7
Amenities9.7
Service9.6
Cleanliness9.8
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Great service(7)
RAINNYF
Ocean Pool Villa
Stayed in Jun 2025
Couple
1 review
8.5/10
Very Good
Posted on Jul 17, 2025
typical ‘best hotel chain’ so no cares even you have some feedback for them. spa had missed our booking, meals took half an hour each time to be served, calling us at 9pm to ‘see if we wanted to go for dinner’. probably much better value spending this much a night on four seasons.
Guest User
Lake Pavilion
Stayed in Dec 2024
Couple
23 review
10/10
Outstanding
Posted on Jan 28, 2025
My another home at amanoi.
jutikajulie
Lake Pavilion
Stayed in Jun 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 16, 2024
wonderful experience and will revisit again! impressed since landing when meeting the resort staff assisting us on baggage. staffs were all well-prepared and helpful. Ms. Nhi and her team welcomed me and my husband with gracious hospitality, making us feel like at home. there were many activities to do that you could spend 4 days or longer without getting bored. the villa itself had full amenities (i’m so impressed that they offered sunblock as well). bed was comfortable and the room functions were very well-designed. housekeeping came to clean most of the time when we were not at the villa and they refilled everything each time (we never ran out of anything). bbq course dinner was incredible, both taste-wise and service-wise, which made me and my husband started to love vietnamese food especially the fresh spring rolls. overall, we are truly grateful for the outstanding service provided by amanoi!
6/19
Response from Property: Dear jutikajulie,Thank you so much for your wonderful review! We're thrilled to hear that you had such a memorable experience with us. It's great to know that from the moment you arrived, our team, made you feel at home with their warm hospitality. We're glad you enjoyed the wide range of activities, the well-equipped villa, and the thoughtful amenities we provided. It's also fantastic that our housekeeping team kept everything in perfect order for you. We're especially delighted that you and your husband loved the BBQ dinner and discovered a new appreciation for Vietnamese cuisine. Your kind words motivate us to continue providing outstanding service. We can't wait to welcome you back for another unforgettable stay!Warm regards,Your Amanoi family
Linda1158
Lake Pavilion
Stayed in Sep 2024
Family
12 review
9.0/10
Great
Posted on Oct 26, 2024
The service at Amanoi was fantastic, meeting the high standards expected from Aman. However, some issues, particularly the unexpected noise, impacted our stay: Noise Disruption - Most Disappointing Aspect: Our first morning was serene, but on the second day, we were unexpectedly awakened by loud machinery noise from a nearby park as early as 6–7 a.m. The disturbance continued throughout the morning, interrupting even our attempt to rest after breakfast. Many guests travel all the way to Amanoi to find peace and tranquility away from city noise, so this was especially disappointing. Although the hotel eventually offered a small compensation after we raised the issue, it would have been preferable if they had addressed it proactively. Location Issues: The location listed on Trip.com was incorrect, causing our Grab driver to drop us at a different place. The driver then charged extra to get us to the correct location. Accurate location information could prevent this inconvenience for future guests. Limited Dining Options - Lack of Pre-arrival Information: Amanoi has only two dining options, with the BBQ restaurant open to the public only on Saturdays. Unfortunately, this detail wasn’t shared with us beforehand, so we missed the BBQ night and had to dine at the same restaurant both nights. While pre-arrival communications were focused on add-on cost services like transportation and visa fast-tracking, providing essential details such as dining schedules and locations would have greatly enhanced our planning and experience. Language Accessibility: My mother reads only in Chinese, and we were given a Chinese menu only during our final meal out of four. Having this option from the beginning would have significantly improved her dining experience.
JO SEOEUN
Ocean Pool Villa
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on Jun 4, 2025
The accommodation here is perfect in every way. Everything set up for healing touches me. The efforts of the resort's general managers and the private service provided to minimize uncomfortable exposure to others, and I feel like all the staff in the resort welcome me as if I loved them. This place will remain as a good memory for me and makes me look forward to Aman in all regions in the future. The dinner was a little disappointing. It would be good to have feedback on the food recommendations of sufficient staff. However, the restaurant manager, she was also perfect. I hope everyone falls in love with Amanoi~ I plan to visit with my family next time. Let's meet again that day.
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Guest User
Ocean Pavilion
Stayed in Nov 2024
Travelling with friends
11 review
10/10
Outstanding
Posted on Dec 13, 2024
Amanoi, which I have been dreaming of for a long time, has the most beautiful coastline and unbeatable sea view. Although the weather was not favorable, we still had a lot of fun! We can feel the designer's care and the unique location. It is worthy of being the ceiling of the hotel. The hardware and software are very good! Unfortunately, there are no Chinese waiters, but the service staff are very thoughtful and meticulous, allowing us, a few old ladies who speak only half-baked English, to have a wonderful and memorable holiday at Aman!
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6/9
Mahula
Lake Pavilion
Stayed in Sep 2024
Couple
51 review
10/10
Outstanding
Posted on Oct 4, 2024
First of all, I have to say that all Ammans are very good, whether it is domestic or foreign, whether it is the room or the scenery. Secondly, the service of this Amman in Vietnam is particularly good. Everyone is very enthusiastic, especially the manager Nhi, the waiter Ivy and a little girl who can speak Chinese. I feel that the scale is well controlled, which is rare. Thirdly, the scenery is very good. In the national park, it is recommended to go to Goga Peak for hiking. It takes half an hour to go back and forth. Standing on the top of the mountain, you can see the scenery on their postcards. Finally, I left a regret this time. I didn’t take the boat. I will make up for it next time. Finally, I would like to make a suggestion. You can put a billiard or game room or something like that. There are not many activities at night.
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Response from Property: Dear Mahula, thank you very much for your thoughtful evaluation and for choosing our resort! We are glad to know that you had a great time here and appreciated the beautiful view and the warm service provided by our team, especially the manager Nhi, Ivy and our staff. We will be sure to pass on your compliments to them and they will be very happy to hear your praise! We are also glad that you took the time to explore Goga Peak. The view from the top was breathtaking and we were relieved to know that it matched our postcard views. We're sorry you missed the boat trip this time, but we look forward to seeing you again, so you can be sure to experience it then! Thank you again for your valuable suggestions on adding activities such as a billiard room or a game room. We are always striving to improve our guests' stay experience, and your feedback will be taken seriously and used in future improvement plans. We look forward to welcoming you back again, wish you a safe journey and look forward to seeing you again! Warm regards, Your Amanoi family
Guest User
One-Bedroom Ocean Pool Residence
Stayed in Mar 2024
Solo traveller
23 review
10/10
Outstanding
Posted on Apr 17, 2024
This time I stayed in a one-bedroom residence villa that included private butler service. Although it was expensive, the butler service was indeed very responsible, and the hotel's scenery was also very beautiful. Overall it is a special hotel experience and worth a try
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Response from Property: Thank you very much for your valuable comment! We are delighted that you were so pleased with our one-bedroom residential villas and private butler service. Your compliments are a great encouragement to us. We look forward to providing you with a special hotel experience again in the future! sincere regards,
wooof wooof
Lake Pavilion
Stayed in May 2024
Travelling with friends
10 review
9.7/10
Amazing
Posted on Jun 11, 2024
Upgraded for one night!
Original TextTranslated by Google
Response from Property: Thank you very much for your review! We hope to provide you with a pleasant stay experience again! I wish you all the best!
Philip
Mountain Pavilion
Stayed in Jan 2025
Travelling with friends
29 review
10/10
Outstanding
Posted on Apr 15, 2025
Except the price, nothing wrong with it
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Guest User
Ocean Pavilion
Stayed in Mar 2024
Family
2 review
10/10
Outstanding
Posted on Apr 8, 2024
One word is perfect
Original TextTranslated by Google
Response from Property: Thank you for your concise and powerful feedback. We are very happy to know that you have such a high opinion of our hotel. Looking forward to welcoming you again! with best regards
Guest User
Ocean Pavilion
Stayed in Jan 2024
Family
11 review
7.0/10
Posted on Feb 17, 2024
The hotel is very good, but it lacks quality compared to the price. 1. Ctrip does not provide airport pick-up and drop-off services. For such an expensive hotel, guests should be informed of transportation methods in advance. I asked Ctrip customer service one day in advance, and they told me it would be 120 US dollars, or I could ask the hotel to take a taxi. But the journey is quite far, it takes 1.5 hours on a mountain road. It was my first time to visit this place, it was a foreign country, I was not familiar with the place, and I didn’t feel that I was enjoying the service of a hotel that costs more than 10,000 yuan a night. It cost 2,000 yuan to book a round trip car, and I didn’t plan for the extra expenses in advance. 2. Ctrip’s bookings do not include any activity packages to help customers better enjoy their vacation. I asked the customer service in advance about the hotel's activities. The customer service said that they would introduce the hotel and give us a book to read after arriving at the hotel. Most of the charges were charged and they did not teach us how to choose. It was not as amazing as what was said online. The service was all like home away from home. I have to call you to communicate and ask. If you don’t think of it or understand it, you won’t be able to play. 3. There are so many people these days. The flight was scheduled for 6:40, but we didn’t get a late checkout. The hotel wouldn’t tell you in advance or ask you where to go. It just introduced us to a restaurant for lunch, and didn’t help us with what we should do. Other activities to pass the time. Overall, for this price, service flexibility needs to be greatly improved, and Ctrip bookings also need to provide packages to guests, especially airport pick-up and drop-off services. Later after I booked, I also saw that the hotel had slightly reduced the price by tens to more than 100 yuan. It was really an unpleasant memory.
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Response from Property: Thank you for sharing your detailed feedback. We regret to hear that your experience did not meet your expectations and would like to respond to your concerns. First of all, we apologize for the convenience issue with the airport pick-up and drop-off service. Communication is key and we understand the importance of informing guests of transportation options in advance, especially for a location as remote as ours. We will work closely with our partners, including Ctrip, to ensure that this information is clearly provided to all guests. Regarding the activity package, we regret that you did not receive adequate guidance on arrival. Our goal is to provide a seamless and enjoyable experience, and it's clear we fell short in this regard. We will improve communications and ensure our staff are more proactive in helping guests choose and recommend activities. We also regret that you were unable to check out late and that we were unable to provide additional activity suggestions while you were waiting for your flight. We are committed to meeting the needs of all our guests and will take steps to improve our flexibility and service delivery. Your feedback is valuable to us and we promise to make necessary improvements. We understand the importance of providing services that match costs and ensure a pleasant and memorable stay. Once again, we apologize for the inconvenience and hope to have the opportunity to welcome you again in the future and provide you with the outstanding experience you deserve. with best regards,
Yang_ziqiao
Stayed in Jun 2023
Couple
54 review
10/10
Outstanding
Posted on Jul 20, 2023
Aman has to be Aman, from the pick-up and drop-off to the three meals, the service staff are also very considerate and thoughtful, which is really very shocking. I will come to experience other room types next time.
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Response from Property: Thank you for your wonderful review. We are delighted to hear that you were blown away by the attentive and attentive service we received from the airport to your entire stay. We look forward to welcoming you again and hope you enjoy exploring our different room types during your next stay. with best regards,
SHUCHING
Stayed in Mar 2023
Family
103 review
10/10
Outstanding
Posted on Apr 5, 2023
Tour of Aman Nha Trang, Vietnam. The super beautiful infinity swimming pool, the world-class beautiful beach, the visual beauty of zero dead ends, the hotel is very patient in replying to many emails and arranging pick-up and drop-off, looking forward to the next Amanoi～❤
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Response from Property: Dear Shuqing, thank you for sharing your stay experience. We are delighted to hear that you are satisfied with the stunning infinity pool, world-class beach and the visual beauty of Aman Nha Trang. We are also very pleased to know that the hotel team can patiently reply to your email and arrange airport pick-up and drop-off services to make your stay more convenient and enjoyable. Your satisfaction is our greatest motivation. We look forward to welcoming you again in the near future. Warmest regards, Your Amanoi family
jerrypauljacob
Stayed in May 2025
Couple
10/10
Outstanding
Posted on Jun 14, 2025
Our stay at Amanoi was a beautifully curated experience from the moment we landed. We requested FastTrack service at Ho Chi Minh airport, and it was flawlessly handled—quick, smooth, and incredibly efficient. The airport staff member who met us was very, very helpful and guided us through everything effortlessly. The transfer to the resort was impeccable—luxurious, comfortable cars with professional, courteous drivers, setting the tone for what would be a memorable stay. We stayed in a private pool villa with a view that was absolutely breathtaking—one of the best we’ve experienced. The space was peaceful, secluded, and designed with understated elegance. It’s the kind of place that instantly slows your pace and resets your mind. However, visiting during the rainy season brought some challenges. Strong winds limited outdoor activities, and there were quite a few millipedes—inside the room, on the bed, washroom floor, and especially on the pool deck. It’s something to be mindful of in a tropical rainforest setting, but thankfully, the housekeeping staff were outstanding—quick, respectful, and incredibly detailed in keeping our villa clean and comfortable. A true highlight was Amanoi’s wellness facilities. The Pilates studio was fully equipped with Reformers and a full Cadillac—an absolute rarity and a dream for any Pilates enthusiast. The gym was spacious and well-stocked, and the outdoor yoga pavilion was serene and stunning, surrounded by nature and overlooking the lush landscape. The food was beautifully plated but didn’t quite suit our taste over the first few days. However, when we shared our feedback, the chef personally visited us and prepared a delicious custom Asian meal, which we truly appreciated. The GM and the entire management team were gracious and took excellent care of us, which really elevated our overall experience. The resort itself is expansive and quiet, perfect for long walks and moments of solitude. While the walk to the main restaurant involves stairs and a bit of distance, the buggy service was always prompt and efficient. We also visited the nearby fishing village, which was a charming and worthwhile local excursion. All in all, Amanoi is a peaceful, luxurious retreat with outstanding staff and remarkable attention to detail. If you avoid the rainy season, this property can offer an unforgettable escape blending natural beauty, privacy, and world-class service. We left feeling deeply cared for—and that’s the hallmark of true hospitality.
6/24
Response from Property: Dear Jerrypauljacob, Thank you sincerely for taking the time to share such a detailed and thoughtful review of your recent stay at Amanoi. It brings us immense joy to know that your journey with us from the FastTrack service at the airport to your departure was filled with moments of comfort, care, and curated experiences. We’re especially delighted that you found your private pool villa to be a peaceful haven, and that our wellness facilities—including the Pilates studio, gym, and yoga pavilion met your expectations. It's wonderful to hear that you were able to slow down and connect with nature during your time here. We appreciate your candid remarks about the challenges brought by the rainy season, particularly the presence of millipedes. As we are nestled within a lush tropical rainforest, these natural occurrences can sometimes be unavoidable, but we are grateful that our housekeeping team was able to assist promptly and attentively. Your kind words about their diligence mean a great deal to us. It’s heartening to know that our culinary team was able to adapt and personalize your dining experience following your feedback. Creating meaningful connections through food is something we strive for, and we’re glad the chef’s personal touch made a difference. We also appreciate your comments on our transportation services, both within the resort and for your local excursion to the nearby fishing village. Our team takes great pride in ensuring seamless and comfortable travel throughout your stay. Most of all, thank you for recognizing the dedication of our entire team. Your words affirm the heart of what we strive for at Amanoi creating a sanctuary where guests feel deeply cared for. We hope to welcome you back in a different season, when the weather can better complement all that Amanoi has to offer. Until then, please accept our warmest wishes and heartfelt gratitude. Warm regards, Your Amanoi Family