Castle Oaks House Hotel

The room is very big and the bed is comfortable. However, the room seem very old. The bathroom does not work well. The room does not have hair dryer

My room was not cleaned during my 3 night stay. When I checked in I asked about the tennis courts and the receptionist just shrugged and said they were not in use. I ordered soup at the bar but was told I'd have to go downstairs to drink it. When I checked out, there was nobody at the reception desk. I waited 10 minutes and then just left the key on the desk. This hotel could do with some proper management as it is falling apart and the staff are badly trained.

I will definitely return, I had such a lovely time. The hotel looks pretty on arrival, and the grounds are gorgeous. I recommend you take a relaxing walk to the river. Staff are so friendly and helpful. Food is very good, especially breakfast, with a great variety of foods. The leisure centre was clean and opened early, which was good for me. Many thanks.

We stayed at Castle Oaks for a family wedding. We had a wonderful stay. The hotel has old world charm with beautiful grounds bordering the river Shannon. Our room was very comfortable and spacious. The staff were very friendly and helpful and gave suggestions on the area. Highly recommend !

Our daughter got married and the people, the facility snd the beauty of the gardens meant that the two days were better than anything she could have ever dreamt The food was excellent, and a special mention to Josephine and Aaron in the bar who not only served many pints of super Guinness but who made us feel so special It is a wonderful hotel and the staff are super

I had a really nice stay. Clean rooms and friendly staff. Beautiful grounds next the river with lots of bird song. An easy drive from Dublin on the motorway.

Best pint of Guinness in limerick, credit to Josephine for all her hard work looking after the bar and restaurant. Nothing is ever an issue and she cannot do enough to help.

There were a lot of us finished paint works esp on the coridor & no mention of it from staff.i looked very dirty looking due to this High dusting needs attention in room 109 a lot of dust in wardrobe Food very basic Hotel looks abit run down and in need of a good refurbish Bed was comfortable

We arrived late to hotel (having informed them of this). Night porter checked us in and simply took payment and gave me the room key. No directions to room. No mention of breakfast. No small talk about our trip. No mention of check out times. I had to go back and check these things. A waiter came to give out that two people came to sit down when the kitchen was closed as I was talking. We went to the room -honeymoon suite. Floorboards are incredibly creaky. The bathroom is incredibly dirty. Lights above mirror were like something from horror movie. The jacuzzi bath has broken plastic all around it. We turned on jets before we got in and it filled with dirt. There are no plugs beside the bed to charge phone etc and room while I'm sure was once a fine room is massively outdated and needs renovating. Chair has stains on it and the wardrobe has a musty smell so we couldn't hang up our clothes. We enquired the next morning about a late check out and the receptionist did offer an extra hour but we decided not to. When we went to check out she was too busy chatting with another worker to ask us anything or discuss our stay. The breakfast was good to be fair (but the glasses for the juices were filthy) and the woman at front of house there was lovely. The only positive in the whole stay. We massively overpaid for an incredibly poor experience. Avoid