At the end of February we booked a 4 bedroom, 75m sq Spruce cabin for 5 of us through *******, for May. On 3rd April I received an email telling me they were sorry, but that a glitch in *******'s systems meant that the particular cabin we had booked was in fact double booked. We were offered an upgrade to an Oasis Lodge. I was urged to accept that same day, despite the email arriving at 4:30pm. A quick check of their own website revealed that the Oasis Lodge is literally less than half the size of the cabin we had booked. When I pointed this out, I was told again that it was an upgrade, because despite being less than half the size, and with not enough bedrooms for our party (there is a sofa bed in the tiny lounge area), it's newer, and therefore an "upgrade". I was offered less than 15% off the original booking price for a property less than half the size, and was still being told that was an upgrade. I was again urged to accept quickly, as the Oasis Lodges book out quickly. I cancelled. Booking issues happen, but be honest, and do not lie to your customers. It makes them wonder just what other dishonesties you would stoop to. I would never stay here and would urge others to look elsewhere.