Guest User
March 4, 2025
I have stayed here twice and my more recent experience was extremely disappointing. There was construction noise next door all hours of the night and all day. I complained and they would not move my room. The room had almost no natural light and felt like a dungeon. And to add insult to injury, they have now accused me of taking a robe from the room and are charging my credit card 1,400 pesos. Of course I didn’t take anything, so this is just offensive given I paid over $2,000 US on this hotel room. I wish I had stayed somewhere more reasonably priced. This was not worth the cost. Next time I will stay at Casa Antonieta.