To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service3.9
Cleanliness4.1
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All reviews(27)
Positive reviews(18)
Reviews with photos/video(2)
Negative reviews(3)
Feras Salibi
Double Plus Room
Stayed in nov. 2024
Couples
19 review
3.2/5
Posted on 17. nov. 2024
Average hotel in a good location
Receptionist was unfriendly upon check in and seems is not interested in receiving guest
Lack of privacy because you can hear people in the next room and bed is uncomfortable
HK entered the room without knocking on the door
Overall was just fine
Response from Property: Dear Salibi,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, B&B HOTEL Lisboa OeirasI can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
Guest User
Double Room
Stayed in apr. 2024
Solo travellers
3 review
4.0/5
Very Good
Posted on 11. apr. 2024
Everything good
Response from Property: Dear Guest,
Thank you very much for the great review of our hotel!
We hope to see you again soon.
Yours sincerely,
B&B HOTEL Lisbon Oeiras
Evgeny
Double Room
Stayed in dec. 2023
Business travellers
7 review
4.5/5
Great
Posted on 5. feb. 2024
Good pace to stay in
Response from Property: Dear Evgeny Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B&B HOTEL Lisboa Oeiras
Peter Noronha
Double Room
Stayed in jul. 2023
Business travellers
4 review
3.5/5
Posted on 25. aug. 2023
Good for solo travellers
Response from Property: Dear Mr. Peter Noronha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, B&B HOTEL Lisboa Oeiras
Guest User
Twin Room
Stayed in okt. 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on 16. okt. 2024
The best place to stay for travelers to Lisbon.
Very friendly, very clean, free drinks, and the surrounding area is a quiet and wealthy neighborhood, so the streets are clean and there is no need to worry about security.
The room is spacious and comfortable, and the air conditioning is excellent.
It is close to the train station and there is a large mart and shopping mall within a 10-minute walk, so it was very convenient to do groceries.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay at our hotel and look forward to your visit again. Best wishes,
Anonymous User
Twin Room
Stayed in sep. 2024
Other
106 review
5.0/5
Outstanding
Posted on 26. sep. 2024
The room is clean and hygienic, the facilities are new, the location is far from the city, the front desk lacks service staff to respond in time, the breakfast is monotonous, it would be better if there were more service front desk staff
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay at our hotel and look forward to your visit again. Best wishes,
Nelma
Twin Room
Stayed in nov. 2024
Couples
1 review
4.5/5
Great
Posted on 10. nov. 2024
Pleasant environment, with good conditions and impeccable cleanliness. Minimalist but comfortable rooms.
Original TextTranslated by Google
Response from Property: Estimada Telma,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,B&B HOTEL Lisboa Oeiras
YinRichard
Twin Room
Stayed in okt. 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on 21. nov. 2023
A very new hotel with very good service and comprehensive facilities. I stayed here for half a month!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay at our hotel and look forward to your visit again. Best wishes,
Luis Filipe
Double Room
Stayed in sep. 2023
Couples
1 review
2.7/5
Posted on 15. sep. 2023
Having booked and paid on the trip, at the hotel they insisted that the stay was not paid for, which was obviously not true. I didn't like the receptionist's service.
Original TextTranslated by Google
Response from Property: Dear Mr. Luis Filipe, Thank you for taking the time to share your feedback. Although we would like your experience to have been better, with feedback like this we can learn and improve the quality of our service. We work hard to provide an exceptional experience for our guests, but needless to say, in this case we were unsuccessful. If you give us the chance to regain your trust, I can guarantee that we will do our best to make your stay as good as the many guests who enjoy our hotel. Sincerely, B&B HOTEL Lisboa Oeiras
Guest User
Twin Room
Stayed in aug. 2024
Travel with friends
1 review
4.5/5
Great
Posted on 3. okt. 2024
Suitable, I am satisfied
Original TextTranslated by Google
Response from Property: Dear Madam, We thank you for the review you left on our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Please accept, Madam, our distinguished greetings. B&B HOTEL Lisboa Oeiras
Guest User
Double Plus Room
Stayed in maj 2024
Couples
1 review
4.0/5
Very Good
Posted on 3. maj 2024
Clean and comfortable room.
Original TextTranslated by Google
Response from Property: Prezado hóspede,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,B&B HOTEL Lisboa Oeiras
Guest User
Double Room
Stayed in apr. 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on 11. jul. 2024
Not bad, very good
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay at our hotel and look forward to your visit again. Best wishes,
Guest User
Double Room
Stayed in okt. 2023
Solo travellers
11 review
3.7/5
Posted on 18. nov. 2023
Good price for the location
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards, B&B HOTEL Lisboa Oeiras
Guest User
Stayed in okt. 2023
Other
1.0/5
Posted on 7. okt. 2023
I had a confirmed booking and about 10pm the booking was cancelled. I only got an email, tried to call and nobody answered. I wasn't given a reason for the cancellation and had to look for a hotel at midnight. Also, the booking was made via the hotel's website and not some third party website.
Guest User
Stayed in jul. 2023
Other
4.0/5
Very Good
Posted on 17. jul. 2023
Room is good, breakfast is okay, nice area and service was really good thanks to Frederico and Marco for always being there and very helpful. The area is next to a really great park and if you work through you'll will find the Oeiras shopping mall. Lots of shops and eating opportunities