Holiday Inn Express & Suites Hamburg
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hamburg
Holiday Inn Express & Suites Hamburg
Health Protected
3565 Commerce Place, Hamburg, New York State 14075, United States
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With a stay at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel in Hamburg, you'll be a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium. This hotel is 10.4 mi (16.7 km) from KeyBank Center and 11.1 mi (17.9 km) from Canalside.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 101 Reviews
Amenities
Public ParkingFree24-Hour Front DeskBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Buffalo Niagara International Airport
(31.9km)
Airport: Niagara Falls International Airport
(41.6km)
Train: Amtrak - Sbarro
(18.1km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Queen Room with Two Queen Beds - Disability Access with Bathtub/Non-Smoking
2 Double bed
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Towel
Doorbell/ Phone Alerts
Check Availability
10
Standard Room, 2 Queen Beds
2 Queen bed
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Towel
Private Toilet
Check Availability
6
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
2 Double bed
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Towel
Doorbell/ Phone Alerts
Check Availability
8
Room Selected At Check-In
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Towel
Private Toilet
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5
Standard King Room With Mobility Accessible Roll-in Shower
1 King bed
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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9
Standard King Room
1 King bed
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Towel
Private Toilet
Check Availability
12
King Suite
1 King bed
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Check Availability
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Guest Reviews(101)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Anonymous User
November 24, 2023
非常好，這裡是我住了近10家holidayinn中床品密度最高的一家。乾淨舒適！其它方面都是統一標準。
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Charles
February 28, 2024
As a typical business traveler I stay frequently in this class of hotel. This had to be my worst experience in recent memory. The room I was given was not ready and not clean. There was no remote and the coffee bar had not been refilled. The floors were dirty and there was a bad stain on the couch that needed cleaning. In the bathroom there was mold on the upper wallpaper and the sink drain was missing. When I checked in for my four night stay the front desk made my keys only for three days. The food pantry for snacks had not been restocked. The breakfast was very good and that space was clean.
I asked to have housekeeping come to my room and clean it but the bathroom floor was still left dirty. The same clump of dirt was on the floor after two housekeeping visits. The head of housekeeping came to my room with another employee and opened the door without knocking and fortunately I was dressed. This place needs a new management team.
John
February 27, 2024
Not what I expected from Holiday Inn. Checked in at 7:00pm and rooms weren’t ready. Went to dinner, came back and second room not cleaned/ready yet. First room had door open, bathroom sink dirty. Wasn’t certain it was ready? Had to move from second room to another.
Trash and dirty linens in hallway on first floor. Both coffee pots empty at breakfast. Laundry dryer vents in front landscaping area and was covered in lint. Needs some serious attention to guest experience/cleanliness.
Meghan
February 26, 2024
The overall condition of the property was poor. The dust in higher areas of the room, tops of furniture and wall hangings was thick. There was obvious damage to the walls. The toilet looked as though it had been questioned repaired. A fresh coat of paint and a deep cleaning could go a long way!
charlene
February 23, 2024
We didn't like their control of things that were going on.. There were kids yelling, running all over and no one was trying to get the situation under control.. Many guests complained but nothing was done about it..
Sabina
February 20, 2024
This is our second time staying at this hotel, and it didn’t disappoint. Not fancy, but has everything you need for a basic stay. Clean and spacious rooms. Breakfast buffet with a decent selection to get you on the go in the morning. Barb in the breakfast area is a gem! With the busyness of many hockey teams, and their families coming through the breakfast area… She remained helpful, friendly, and kind. She even offered to wash my coffee thermos for me.
Great location, Starbucks, super Walmart less than five minutes away.
It has become a great option for us when we have last-minute snowboarding visits to Ellicottville only a 45 minute easy drive.
Debbie
February 20, 2024
On our first night, we stayed in a room located near the freeway, which was noisy, as the sound of passing vehicles could be heard loud and clear. That room was also missing a blackout shade and the parking lot street lights were very bright. The front desk staff was able to reassign us to a different room on the second night, which was much better! Also, there were 3 kids hockey teams that stayed during out time there and kids were running rampant around the property; however, I understand this is out of the hotel's control.
Todd
February 17, 2024
The girl who checked us in seemed bothered that she had to work. She simply told us we were on the 3rd floor, when breakfast was and check out time. Didn’t great us when we got here. Didn’t say goodbye after we checked in. She was just plain rude.
Aldreta
February 13, 2024
The elevator needs to be cleaned. There is what looks like and I add hopefully milk shake on the walls with lots of fingerprints. Ugh! Just gross.
There was a pill I found on the rug in my room. A child could have easily found that and swallowed it and became sick. This only lets me know the rug wasn’t vacuumed properly.
The tub needs to be snaked because as I took a shower the bathtub filled up with water. It was close to being filled up. I stood there trying to get clean but I’m standing in a tub of the filth just cleaned off my body.
Also I had to clean hair that was still in the tub. I sprayed it down with Lysol after.
I wasn’t going to even eat the free breakfast there. I was traumatized enough.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.3/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2009
- Renovated: 2020
- Number of Rooms: 63
With a stay at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel in Hamburg, you'll be a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium. This hotel is 10.4 mi (16.7 km) from KeyBank Center and 11.1 mi (17.9 km) from Canalside.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 84 individually furnished guestrooms, featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 84 individually furnished guestrooms, featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Public ParkingFree
24-Hour Front Desk
Business Center
Fax/Copying Service
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