Guest User
December 11, 2022
I stayed three nights for business reasons in this hotel located in the heart of Palermo on the seventh floor of the building. The point is excellent if you want to go around the city, and have many commercial activities available. I stayed in a fairly large and comfortable double room with a small terrace and an almost new bathroom. For the rest, unfortunately, I have no positive words to spend. Physical reception, daily cleaning and non-existent towel change; small hall with a kitchen in a total state of abandonment and decay. I was lucky to have hot water as some colleagues took cold showers. The first night the blow dryer didn't work and I kept my hair wet all night and the conditioner takes maybe two hours to heat up. The owner (or delegate, I apologize if I'm wrong) was quite willing to accommodate our requests but it was only possible to contact him by phone or via WhatsApp and not even immediately. I want to think that the difficulties of recent years have affected the quality of the place, but I think it can still improve, a few simple precautions of order, cleanliness and availability are enough. I'm giving three stars for encouragement.
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