Staff, breakfast, pools and grounds were lovely.
The room was a major let down and expensive for what we got, an Ocean Spa room with a dirty spa and balcony, hardly an ocean more a view of a dirty marquee top.
There was sand or something rough in the bed when we slept when we first go in.
The bathroom light lit up the whole room so could not be used during the night and there are no block out blinds available only venetian shutters that were set at one angle.
We were staying for a special occasion and this was quite a let down.
When i mentioned my concerns at check out, I was just told to write a review, seems like a strange way to keep guests returning by inviting poor reviews.