I stayed 3 days 2 nights here in March 24, for a short gets away from city. Stayed in Spa villa. Stunning natural surroundings, beautiful clean private beach which you can see sunset from the beach.
Clean water. The natural part of this resort is awesome!
But there are a few lots other things which I think could be better, if I compare those with other similar price hotel in Penang or other places around Malaysia. The facilities doesn't match the price paid.
Here's a few of them:
1. No bidet in the room. Makes things harder, especially after filling the super big spa tub, I wonder how do we just release the water without simply cleaning of the tub before the next person using it or the next time u want to use it. Very inconvenient. The water flow is very small as well.
2. The overall facilities seems to be a bit old. The water flow in the sink is also quite slow.
3. The mattress is too soft and sagging. Like this has been used for long years which the middle sinking.
Pillow is too soft, which makes the neck has no support. With combine the two, I have neck pain even though staying for only two nights and keep waking up middle of the nights to change sleep position. I think a good bed n pillow is almost the soul of a good resort, thus this is really a bit miss to me.
As a Malaysian, I think this is really a bit average. Food is ok, no 'wow' feeling. Very common local Malaysia food with normal taste.
The staffs are friendly and nice!