Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 23, 2026|Superior Queen With View
XHDmamaChoosing The Benson Hotel for my Cairns trip was a brilliant decision! The location is absolutely superb – super close to the airport, just about a 15-minute taxi ride. It’s also only a 10-minute walk to the Lagoon Pool and the Marina, making it incredibly convenient for an evening stroll along the waterfront to the pool for a swim, or heading to the Marina to catch the sunset.
The surrounding area is incredibly well-equipped too: right outside the hotel, you’ll find a huge variety of restaurants, from local seafood specialties to Asian cuisine, so you can try something new every day. There’s also a large supermarket nearby, perfect for grabbing fruits, snacks, or travel essentials. Shopping here gets full marks!
The hotel rooms are spacious and bright, with all the amenities you could need, including air conditioning, making it feel just as comfortable as home. The front desk service was exceptionally thoughtful and attentive; they patiently recommended nearby attractions and restaurants, and any issues were resolved quickly.
In short, this stay far exceeded my expectations. I will definitely choose The Benson Hotel again on my next visit to Cairns! I highly recommend it to anyone looking for convenient travel and comfortable accommodation – you won’t be disappointed!
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Price per night from:HK$ 1,067
Posted on Aug 16, 2026|Deluxe One Bedroom Apartment
りんごどんThis place is perfect for long-term stays or for those renting a car! ♥
I stayed in a room with a kitchen and washing machine because I wanted to cook with local ingredients in Cairns. There's a Coles (supermarket) nearby, so I had no trouble finding food and drinks.
The glasses, cups, cutlery, pots, rice cooker, and various cooking utensils were all perfectly stocked.
🤗 Things I brought from Japan for the kitchen:
↓
Chopsticks, plastic spoons, forks
Salt, pepper, herb salt
Yakiniku sauce
Dressing (small convenience store size)
Wakame soup (instant)
Wasabi
Cooking oil
Mentsuyu (noodle soup base)
Dish soap
About 20 small garbage bags for food waste
About 20 plastic bags that can hold two 2-liter bottles
Alcohol wet wipes (25 sheets) *Can be used for cleaning
Things I didn't particularly use:
↓
Plastic spoons and forks
🥲 Things I wish I had brought:
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Sponge
Steel wool
Instant miso soup (I had it ready but forgot to bring it 😣)
👙 Regarding the Pool 🌴
There are 3 pools, one of which is heated.
Please bring towels from your room.
Regarding Trash.
There's a trash disposal area near the entrance. No sorting is required, so just put everything in. 🫙🥫🍎🐟️
🚘️ Regarding Parking 🚙
The rule is to park wherever there's an empty spot. What if there's no space? (lol) It was crowded, but I managed to find a spot.
🧺 Regarding the Washing Machine 👕👖
I brought gel laundry detergent pods. I did laundry twice during my 5-night stay.
There wasn't a dedicated place to hang clothes on hangers, but I managed to dry them somehow. There were some drying options, but not enough. I think there were about 12 hangers in the room.
At check-in, there was a Japanese staff member at reception, which was a great help. 💆
Reception hours are Mon-Fri 7 AM - 7 PM.
I forgot the weekend hours. 😓
*As mentioned above, early check-in is not possible, so for those arriving early in the morning, I recommend staying one night at a hotel that offers early check-in.
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Price per night from:HK$ 1,215
Posted on May 25, 2026|Bed In 8 Beds Deluxe Mixed Dormitory
Guest UserOverall, this hostel deserves 4 out of 5 stars. The rooms were clean and tidy, and the staff were friendly and helpful. I especially liked the central location and the pleasant atmosphere. The common areas were also modern and comfortably designed. My only minor criticisms would be the noise at night and the somewhat small bathrooms in some rooms. Nevertheless, the stay was very enjoyable overall, and it offered good value for money.
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Price per night from:HK$ 184
Posted on Jun 22, 2026
Salted BroadbeansThe unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.
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Price per night from:HK$ 1,517
Posted on Aug 22, 2026|City Room
Guest UserThe location is super convenient, just a few minutes walk to the seaside promenade. Getting to the pier is also a breeze, about fifteen minutes, and you get to enjoy plenty of ocean views along the way. It's also very close to Cairns city center.
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Price per night from:HK$ 754
Posted on Jun 23, 2025
Guest User
Felt likd my old boss wings was playing head games somehoe ingluencing othersnegativly towatds my life the took advantage of hotel to put me on display felt very uneasy watched anf a vety blank feeli g of what yhe actual fuk happening at same time felt ve tree u sqfe and secure. Not a bad place if you dont have what i can only logicly asaume to be menyal issues very clean
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Price per night from:HK$ 689
Posted on Sep 3, 2026|Premium King Plus Room
123-travellerThe hotel's location is in the city center. My flight arrived early, so I took an Uber from the airport for AU$30 (it can be as cheap as AU$20 during off-peak hours), arriving at the hotel around 12:00 PM. The front desk informed me that check-in wasn't possible until after 2:00 PM, which is standard policy. However, I was also told that luggage storage wasn't free and would cost AU$6 to use a locker. I've stayed at many hotels where luggage storage is complimentary for guests, so this charging policy felt quite unfriendly. Thankfully, I didn't have much luggage, so I just took it with me to grab some food before coming back to check in.
After checking in, I noticed other issues:
1. The Wi-Fi signal was very weak, almost non-existent during the day (it was sometimes usable at night). When I asked the front desk, they said there was nothing they could do. I ended up using my China Mobile data (capped at 30 RMB/day, which was acceptable). There was a router-like device in the room, but the front desk said it was only for connecting the phone and not related to the internet.
2. The bathroom sink faucet was too low, so I had to use the showerhead to fill the electric kettle.
3. The toilet seat was installed at an awkward angle and wouldn't stay up on its own; you had to hold it, which was quite strange.
4. The door's soundproofing wasn't very good; I could hear people talking in the corridor late at night.
On the positive side: The staff tried their best to provide good service, but the issues with the hardware were beyond their control. Although the hotel equipment was a bit old, the room was spacious with a private bathroom. The in-room facilities were quite comprehensive, with multiple USB charging ports (which are not common in Australian hotels). The room was also clean, tidy, and quiet. After 6:00 PM daily, a password was required to enter the main hotel door, which felt secure. Directly opposite the hotel, across the road, was a Woolworths supermarket (6:00 AM - 10:00 PM), and there were plenty of dining options nearby. Most departure points for Great Barrier Reef day trips at the Reef Fleet Terminal were a 10-minute walk away. The hotel's greatest asset is its location, followed by its relatively cheap price and spacious rooms with private bathrooms. Despite these various issues, personally, I might still choose to stay at Hides again next time I'm in Cairns.
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Price per night from:HK$ 550
Posted on Oct 2, 2023|Hotel Room Esplanade View
Guest UserThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
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Price per night from:HK$ 1,200
Posted on Jun 5, 2026
Guest UserTraveling solo, I found this place quiet and clean. The only minor drawback was the slightly dated facilities, but everything else was perfect. The price was also reasonable. I'll definitely choose this hotel again next time I'm on a road trip in New Zealand.
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Price per night from:HK$ 919
Posted on Sep 24, 2024
Guest User
The facilities are too poor. I live on the first floor and found that the blinds were not closed tightly at night, so all the light leaked in. The lights in the yard were so bright that I couldn't sleep all night.
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Price per night from:HK$ 830