Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 27, 2026|Superior City Mountain View Twin Room
XiaoxinI didn't expect to find such a great value hotel in Cairns! There were five of us, and we stayed for four days. The service was excellent, and the breakfast was incredibly rich and varied. The swimming pool downstairs was also fantastic, and they even had a hot tub. If I ever get the chance to visit again, I'd definitely choose this hotel.
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Price per night from:VND 4,553,012
Posted on Jun 4, 2026|Deluxe King Room
HuahuaのshijiehenmeihaoOverall, I'm very satisfied.
Hygiene: I booked the hotel for a total of 4 nights. The first night, it wasn't a sea-view room, but the room was quite spacious, and the large bed was comfortable enough. However, I kept feeling like the pillows had an odor, perhaps due to foreigners' body odor. I eventually called service and had all four pillows replaced, which helped a bit and I was able to sleep. On the second day, I paid an additional 80 AUD to upgrade to a sea-view room. In the end, I really felt it was worth booking a sea-view room; the visual impact and experience are so important. Plus, perhaps because of the sunlight, the room felt fresh and smelled pleasant. You know what I mean, haha.
Location: The hotel is located in the heart of Cairns. Right outside, you'll find the ticket center for boat tours, making it super convenient to get your tickets and head straight to the pier. The night market and the Esplanade are just a short walk away. I was particularly surprised and impressed that the bus was free, haha.
Facilities: The hotel was very thoughtful and human-centric, providing four bath towels in the bathroom. These were perfect for taking with us when we went out on a boat trip!
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Price per night from:VND 5,019,191
Posted on Aug 5, 2023
Guest User
The apartment has a wide view, and the interior is also very spacious. There is a cleaner to change the sheets and clean the room every day, but you must pay attention‼ ️There are mosquitoes, be sure to close the screens!
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Price per night from:VND 8,208,631
Posted on Apr 23, 2025|King Room
MrMrLReasonable price for a wonderful service
Highly recommend everyone to stay in Heritage Cairns. The staff was responsive to our night arrival and everything was pretty smooth. The rooms were clean and the WiFi connection is stable too.
The staff kindly arranged a suitable room for my mum who was not good at walking. Moreover, the staff let us use the shower room with towel and amenities even we had already checked out that day. Many thanks for their hospitality!
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Price per night from:VND 2,420,245
Posted on Mar 31, 2024
Guest User
I stayed during my child's spring break.
First of all, you should not mistake it for understanding that this is not a hotel, but an apartment.
It's a very nice place if you can prepare your own things and buy them as needed.
Good access to Cairns shopping centers and major facilities, no problem with rental car parking spaces, the pool is only for guests, so you can use it almost for charter, and you can use the veranda freely. Above all, I liked the owner's friendly greeting and wanted to stay more.
We booked from the day before arrival because the flight from Japan was early in the morning, but we were able to tell us how to enter the room in advance by email, so we took a shower and rested and played well from the afternoon I was able to!
What I'm glad I brought with me was body soap and soft tissue, and what I wanted was a tephron-processed frying pan? I can't think of anything in particular ...
Basically, you can buy anything at the supermarket or the object shop opposite!
Have a nice trip!
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Price per night from:VND 7,373,394
Posted on Feb 26, 2026|Standard Room, 1 Queen Bed
ShiyidexingfuWhen I checked in, the room wasn't ready yet, but they gave me three complimentary drinks, which was a nice touch. The koalas at the rainforest sanctuary were beautiful, and it was really fun getting to pet kangaroos and snakes.
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Price per night from:VND 5,061,924
Posted on Feb 18, 2019
YINGThe hotel room is large, the indoor facilities are complete, very close to the sea, although there is no beach, but you can take morning exercises along the coast. The city of Cairns is small and there are not many people, but every morning, many people who run in the morning on the beach will feel that their life is very pleasant. The hotel is not too far from the duty-free shops in the city center, and shopping is quite convenient. The service staff of the hotel was very good. We didn't arrive at the hotel when we arrived at the hotel, but we found us with a vacancy and gave us instant noodles for breakfast. It was very considerate. Overall praise!
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Price per night from:VND 11,359,222
Posted on Feb 7, 2020
李
The only regrettable hotel in Australia and New Zealand.
Let me talk about the advantages firstly: it is close to the beach, only a few minutes walk, you can walk, no beach, and the sea water is cloudy. Walk to the city center for about half an hour and there are buses.
Besides the disadvantages: the hotel is old, the Wi-Fi signal is often not available, the room is crammed, the kitchen operation table is next to the bed, and you have to be very careful when washing. There was also a striking warning-1,000 fines for triggering a smoke alarm. The swimming pool downstairs was completely unused, with leaves and unknown objects floating in it.
The most frustrating thing is that the ants on the wall are all in the tea cup after returning for a while. At night I crawled into my neck!
Will not go again.
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Price per night from:VND 2,544,559
Posted on Jul 31, 2022
Brian
The room here was good but we decided quite quickly to leave as the regular clientele were getting noisier and it was only 4pm.There were a lot of people loitering and apparently they were asked to leave by management. Also had a family member who had booked a room only to be told his room had an issue with the plumbing and it was suggested he sleep in our room, we should have left then in retrospect not 1 1/2 later
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Price per night from:VND 3,317,639