Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 14, 2026|Classic Harbour View Room Twin
Anonymous UserI chose the Pullman Hotel for my Cairns trip this time, and overall, my stay was quite pleasant. The hotel's location is very convenient, close to the pier and major attractions in the city, making dining and shopping incredibly easy. The tropical garden design gives it a real vacation vibe, and the pool area is lovely; lounging by the water during the day, enjoying the breeze, was incredibly relaxing. The room was spacious, bright, and well-designed, making for a comfortable stay.
However, minor hiccups are sometimes unavoidable during travel. We encountered a small issue during our stay: an item went missing from our room after housekeeping. I was indeed a bit anxious at the time, as losing something while traveling can definitely dampen one's mood. Thankfully, Manager Lin from the hotel was very attentive upon hearing about the situation. She followed up promptly and efficiently, handling the matter with sincerity, and the issue was quickly resolved. This kind of timely and thoughtful service made us feel very reassured and highlighted the hotel's commitment to guest experience.
Overall, the Pullman's environment, facilities, and service are all top-notch. Although there was a minor setback, it was handled expertly, which in a way made the experience feel more humane and personal. Cairns is already a relaxing place, and staying here made the entire journey even more perfect. I would definitely choose to stay here again on my next visit to Cairns.
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Price per night from:€ 159
Posted on Jun 19, 2026
Anonymous UserExcellent hotel in a great location. The room was clean and comfortable, and the staff were very friendly. The warm chocolate cookie at check-in was delicious and a lovely welcome after our flight. Convenient for the Esplanade, restaurants and tours. We really enjoyed our stay and would happily return.
We also enjoyed the beautiful views, relaxing atmosphere and convenient facilities. Everything made our trip more enjoyable. We would definitely stay here again and highly recommend this hotel to anyone visiting Cairns.
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Price per night from:€ 107
Posted on Jul 13, 2026
LAU ERNOld rundown property. We stayed in a suite that was falling apart. Cabinet door to mini fridge was stuck and needed a lot of effort to open/close. Shower taps were faulty and could not shut the water completely. Water was dripping from shower head throughout the day/night. Housekeeper was not attentive to details. Did not replenish items at the vanity counter in the bathroom after being used. Like facial cotton pads and cotton buds. Floor neither swept nor vacuumed throughout our stay. Curtains in the room was torn on one side. Curtains seemed to be too short and had big gaps in between. We chose a non-smoking room. Other guest were allowed to smoke from their balcony? Couldn’t enjoy the cool air outside at our balcony due to constant inhalation of 2nd-hand smoke. What a shame as the room actually had a wonderful view of the marina. Annoying. Breakfast at the restaurant and VIP lounge were repetitive and we had the same items over our 7-day. Plus point is the location of the hotel. Overall, dated hotel that really needs to be upgraded.
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Price per night from:€ 193
Posted on Apr 22, 2025
Guest User
Great location in CBD, short walking distance to Wharf for most activities, restaurants and food outlets.
Apartment is quite spacious, 1 bedroom with ensuite and extra bathroom and equipped with all kitchen appliances, dishwasher, washing machine, dryer, iron etc.
Service was ok as reception/service was mostly not available due to public holidays, didn't need much of service as such.
An unpleasant experience when found dead cockroach on arrival and live cockroach few times during the stay, otherwise apartment was quite clean.
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Price per night from:€ 288
Posted on Dec 8, 2025
satoooo
部屋には洗濯機・乾燥機・キッチン・バスタブが備わっており、連泊だったのでとても助かりました。
お部屋も綺麗で2人でも十分な広さがあり、タオル交換やゴミ捨てもしてくれて快適に過ごせました。
徒歩圏内にはセブンイレブンとハングリージャックスがあります。夜も普通に歩けるくらいの雰囲気で、治安面も問題なく感じました。
中心部(スーパー、ナイトマーケット、カフェなど)からは少し離れているため、移動は基本的にウーバーやタクシーが必須です。歩くとかなり距離はありますが、散策しながら歩くのも楽しかったです。
ホテルまでのアクセスは、空港からタクシーで15分しないくらいでした。近くにバス停や駅はありません。
Wi-Fiは問題なく使え、速度や安定性も不便は感じませんでした。
騒音はほとんど気になりませんが、真下のプールで騒いでいる声が少し聞こえる程度でした。
ベッドの寝心地は良かったです。ただ、シャワーは一定時間を過ぎるとお湯が出なくなってしまい、水しか出なくなる点は少し残念でした。
全体的には設備がとても充実していて、特に連泊・長期滞在にはかなり便利なホテルだと思います。
3泊しましたが、この値段でこの快適さならコスパ良く、とても満足できました。フロントの方も最初から最後までとても親切で、気持ちよく滞在できました。
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Price per night from:€ 118
Posted on Dec 31, 2025
Guest User
Stayed at Cairns Plaza for a few nights and found it comfortable and well located.
The staff were friendly and helpful. The location is one of its strongest points, right by the Esplanade, an easy walk to the wharf for Great Barrier Reef excursions, and around ten minutes on foot to the night markets and promenade.
The room was very clean, genuinely spotless. No insects or critters at all, which really matters in this climate. It was spacious, with a fridge and a good sized balcony. My room had both sea and mountain views, which was a nice bonus.
Overall, a solid and reliable hotel. Not luxury, but clean, comfortable, and very convenient for getting around Cairns.
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Price per night from:€ 145
Posted on Mar 31, 2024
Guest User
I stayed during my child's spring break.
First of all, you should not mistake it for understanding that this is not a hotel, but an apartment.
It's a very nice place if you can prepare your own things and buy them as needed.
Good access to Cairns shopping centers and major facilities, no problem with rental car parking spaces, the pool is only for guests, so you can use it almost for charter, and you can use the veranda freely. Above all, I liked the owner's friendly greeting and wanted to stay more.
We booked from the day before arrival because the flight from Japan was early in the morning, but we were able to tell us how to enter the room in advance by email, so we took a shower and rested and played well from the afternoon I was able to!
What I'm glad I brought with me was body soap and soft tissue, and what I wanted was a tephron-processed frying pan? I can't think of anything in particular ...
Basically, you can buy anything at the supermarket or the object shop opposite!
Have a nice trip!
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Price per night from:€ 243
Posted on Feb 18, 2019
YINGThe hotel room is large, the indoor facilities are complete, very close to the sea, although there is no beach, but you can take morning exercises along the coast. The city of Cairns is small and there are not many people, but every morning, many people who run in the morning on the beach will feel that their life is very pleasant. The hotel is not too far from the duty-free shops in the city center, and shopping is quite convenient. The service staff of the hotel was very good. We didn't arrive at the hotel when we arrived at the hotel, but we found us with a vacancy and gave us instant noodles for breakfast. It was very considerate. Overall praise!
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Price per night from:€ 378
Posted on Apr 7, 2026
~NisyA
That was lovely place!🌺💆🏻♀️😊 We love it. Very affordable! There is a pool as well. Very close to fast food and petrol station. Also just 5 mins away from the airport. ✈️
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Price per night from:€ 59
Posted on Feb 17, 2018
Guest User
Overall it was a good hotel. Recommended for sightseeing. The facility was very clean and comfortable. I think the staff are very nice.
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Price per night from:€ 78