Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 2, 2026|Deluxe Queen Room
Guest UserI brought my child to Haikou for a vacation this time and stumbled upon this hotel. The overall experience exceeded my expectations, truly great value for money.
The hotel is situated in the heart of Haikou's West Coast, just a short drive from Leiqiong Global Geopark, Tropical Wildlife Park, Holiday Beach, and CDF Haikou International Duty-Free City. It's incredibly convenient whether you're exploring nature, taking kids to see animals, or shopping for duty-free goodies.
The hotel's facilities are exceptionally well-equipped. The outdoor pool, with its dedicated children's play area and fun water slides, keeps kids entertained. There's also an indoor heated pool, a professional gym, and a ping-pong room, catering to both adult relaxation and kids' fun. You can easily fill your leisure time without even leaving the hotel.
The breakfast quality was a pleasant surprise. The dishes were abundant and varied, with no repetition, and the taste was on point. It offered a good mix of Chinese, Western, and local specialties, so you wouldn't get tired of it even with daily meals.
The room details were meticulously thought out, perfectly suited for Hainan's humid climate. Since the hotel is a bit away from the sea, it's not too damp. The bathroom is equipped with a full set of Bvlgari toiletries. The room's air conditioning has powerful dehumidifying capabilities, and there's an additional independent dehumidifier. The room stayed dry and fresh throughout our stay, completely free from any sticky or uncomfortable feeling.
The service was thoughtful and attentive, with staff members being gentle and polite.
From the front desk to the restaurant and public area staff, everyone was warm and courteous. Requests were promptly attended to, and they were patient and meticulous in their interactions, making our entire stay very comfortable.
This hotel offers excellent value for money. It's a fantastic choice for family vacations or leisure stays in Haikou; you absolutely can't go wrong. I'll definitely be returning!
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Price per night from:TWD 2,401
Posted on Aug 21, 2026|Superior Queen Room
Guest UserThe room was spacious with a separate shower and toilet. Although it's not far from Qilou Old Street, it was a bit inconvenient due to the occasional rain and traveling with a child. Haikou People's Park is right downstairs. After finishing 'laoba cha' (a local tea), we went into the park to stroll around and were surprised to see so many locals exercising and relaxing there; it was really lively.
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Price per night from:TWD 1,429
Posted on May 13, 2026
Ad3lin3I stayed at Novotel Haikou West Coast for 6d5n. There are a few ways to travel from Haikou Meilan Airport to the hotel.
The most convenient option is definitely taking Didi. The ride usually takes around 40–50 minutes depending on traffic, and the total fare is approximately RMB 70+.
Another option is taking the railway. You would first need to buy a railway ticket to Haikou Railway Station, which costs around RMB 10 and wait for the departure time. After arriving at Haikou Railway Station, you will have to take Didi to the hotel for around RMB 15.
There are also buses available, although I did not personally try this option during my trip.
The hotel provides free laundry facilities including washing machines, dryers, detergent, and even disinfectant for laundry use. Everything worked properly and the dryer actually dried the clothes well, which was very convenient for travellers.
The room was spacious and comfortable. The pillow and bed were cozy, the air-conditioning worked very well, and the room felt warm and relaxing. Daily housekeeping replenished 2 bottles of mineral water and 3 complimentary beverages (sparkling water, Coke, and milk), which was a nice touch.
The staff were also accommodating. They allowed me to extend my checkout by 2 hours, which normal check out timing is at 12pm. (additional late checkout charges at rmb40/hr).
I am staying at level 4 (total there are 5 levels). I was lucky enough to get a room on the same floor as the gym and laundry area, which made everything very convenient.
In terms of location, I think it depends on the purpose of your stay. If your main plan is visiting attractions in the city area every day, this may not be the most convenient option as travelling usually takes around 30–40 minutes by car and each trip can cost around RMB 30+ – 40+ depending on traffic.
However, if you are looking for a relaxing hotel stay near the west coast area, this hotel is actually a very good choice.
One thing to note is that there are not many eateries nearby. The nearest convenient shopping mall area is called Yuanda (well known one), where you can find restaurants, supermarkets, and snacks. You can take didi there at Rmb 5 to 10 or you can walk there also, but I dont suggest.
The only downside for me was that I occasionally noticed cigarette smoke smell in some common areas, and there was a slight dried seafood/damp smell when I return to my room after a day, which may be related to the coastal location but there is a ventilation in the room .
Overall, I had a pleasant stay at this hotel.
*Sorry for the photo quality. I only recorded videos of the room during my stay, so these are screenshots taken from the videos.
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Price per night from:TWD 1,217
Posted on Aug 31, 2026|Luxury Room,1 King Bed,City View
Guest UserMy stay at Sofitel Haikou was fantastic! The lobby on the 35th floor offers incredible views with floor-to-ceiling windows overlooking the sea. The room was clean and spacious, and the bed was super comfortable. The service was exceptionally attentive, and the breakfast had a great variety. The infinity pool is perfect for photos, and the location is convenient, close to Evergreen Park. Definitely worth staying here when in Haikou!
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Price per night from:TWD 2,316
Posted on Aug 13, 2025|Cozy Room (twin Bed)
JK Muller**Raving Review of MOS Hotel Haikou**
From the moment I set foot in MOS Hotel Haikou, I knew I was in for a unique experience. The atmosphere is simply enchanting, with a sense of tranquility that envelops you right from the lobby. The clever architectural design showcases bespoke touches that only a true connoisseur of hospitality would appreciate. I found myself drawn to the Garden Restaurant, where I could unwind with a cup of coffee amidst lush greenery, soaking in the inspiration of my surroundings.
The hotel is situated on Hainan, the southernmost tropical island in China, offering a delightful fusion of nature and culture. The fragrant air carries hints of the island’s unique aroma, creating a refreshing ambiance that enhances your stay. The Garden Restaurant is a culinary highlight, serving exquisite Chinese dishes that tantalize the taste buds, complemented by a delightful morning breakfast that fuels your adventures.
What truly sets MOS Hotel Haikou apart is its film-friendly location, making it a perfect place for film and creatives to stay! It’s great for my film crew and talent to experience everything that a boutique hotel can offer. The picturesque settings are ideal for Insta-worthy photos, allowing you to capture the essence of your stay in stunning visuals. I was particularly impressed by the bespoke details throughout the hotel, which add a touch of elegance and sophistication to the overall experience.
The exceptional service provided by the hotel manager and staff made all the difference. They attended to my VIP requests with remarkable care and attention to detail, ensuring that my needs were met with utmost precision. The hotel manager went above and beyond with personalized off-property recommendations, guiding me to the best local gems—from a vibrant jazz bar to a charming walking street and an exquisite French restaurant. Every recommendation was a real treat, showcasing true VVIP bespoke butler-style service that made my trip even more special.
I have traveled extensively across Asia, and I can confidently say that MOS Hotel Haikou holds a unique charm that is hard to find elsewhere. Moreover, during my stay, I was fortunate enough to participate in special edition events that showcased the island's vibrant culture and creativity. It was a perfect blend of relaxation and inspiration, making my visit even more memorable.
As a film studio executive, I can say with certainty that MOS Hotel Haikou exceeded all my expectations and more. I left with a heart full of gratitude and inspiration, and I cannot wait to return to this extraordinary haven. If you’re looking for a place that captures the essence of artistry and tranquility, look no further than MOS Hotel Haikou—you’ll be glad you did!
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Price per night from:TWD 1,146
Posted on Aug 18, 2026|Grande King Room
Guest UserThis was my first time staying at this hotel. It exceeded my expectations. The pictures of the rooms on trip.com did not look that great but once I opened the door to my room I realised the rooms were very nice, spacious, clean and the bed was incredibly comfortable. We received great service from Beth in reception ( checked us in very quickly, her English was great) and Eric in the dining area who made our stay delightful.
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Price per night from:TWD 1,873
Posted on Jul 10, 2026
YouyouyouyouThis hotel is one of the few with hot springs in the city center. It's an older property, which is why it has the hot springs, so some facilities are a bit dated, but it's very well-managed. The air conditioning was on in the room constantly, so there was no musty smell.
The bedding was good and clean. The mattress was comfortable, just the right firmness.
I have to commend the front desk staff during check-in. They lent me an umbrella even before I had completed my booking, which really touched me with their trust. During check-out, a young lady told me to buy my airport shuttle ticket from a machine (later, an older staff member saw my booking and gave me a shuttle ticket). It seems their training could be improved in this area.
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Price per night from:TWD 934
Posted on Aug 27, 2026|Garden Room (Twin Beds)
Guest User✨ Haikou Parent-Child Hotel | Top of the List, and Deservedly So!
This was our first time in Haikou, and we decided to check out this Sheraton because it was ranked number one. The experience far exceeded our expectations, and the value for money was truly outstanding! 👍
Our family room was thoughtfully decorated. It happened to be our child's birthday, and they even kindly prepared a birthday cake – so many thoughtful details!
The kids' pool was huge, and our little one had a blast splashing around, giving us parents some much-needed relaxation.
The breakfast and dinner buffets offered a rich variety of options and were incredibly popular. With kids, having so many choices made meal times easy and convenient.
The hotel also provides a travel photography service. Of course, you want to capture those precious family moments during your trip! 📸
⚠️ A small tip: Outfits for the photoshoot require an additional fee, but the photographer was excellent at engaging our child, and the candid shots turned out lively and natural.
This trip put a perfect end to our summer vacation. If you're coming to Haikou with kids, you can confidently choose this hotel. We'll definitely pick this place again next time!
#HaikouFamilyHotel #SheratonHaikou #HaikouKidsActivities #HaikouHotelRecommendations #HainanFamilyTravel
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Price per night from:TWD 2,420
Posted on Aug 30, 2026|King Guest Room
Guest UserAn almost perfect stay!
The hotel boasts a beautiful and tranquil environment, with impeccable attention to detail and a wonderful ambiance. Our dedicated butler provided professional and attentive one-on-one service throughout our stay, perfectly fulfilling all our needs, big and small. The breakfast was delicious and plentiful, offering a great mix of local specialties and classic dishes, all prepared with high-quality ingredients. It's a perfect choice for both business trips and leisure vacations.
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Price per night from:TWD 1,986
Posted on Dec 4, 2025|Special Queen Room
Paul. SHotel has 6 floors with 1 lift. Average size room. Big windows, Queen bed with 2 pillows, 2 bedside tables. 1 round table with chair. Std amenities with paper cups. Laundry has 1 washer and 1 dryer. Separate bath/toilet, bath, face towels. Floor towel mat. Small area but OK. Water flow out and wet toilet area although separated. No rain shower. Big slippers. Adequate hangers and hooks. Power sockets not well placed. Good location opposite People's Park. Buses to everywhere including railway station and airport. Plenty of food stalls, restaurants, convenience stores, shopping malls nearby. Very popular hotel. Breakfast simple but good.
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Price per night from:TWD 542