Hotel near 1912 Block/National University of Defense Technology,Hefei
Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Excellent
2204 reviews
9.6/10
1 night
From € 40
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Hotel near Hefei High-tech Zone/Dashushan Park,Hefei
Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Excellent
3049 reviews
9.7/10
1 night
From € 38
Check Availability
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.8/10
Perfect
GGuest UserThis was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room.
The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger.
My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic.
I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant.
I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.
Hotel near Luogang Park/ZWECC, Hefei 1.3% of visitors choose this area
Price per night from:€ 34
9.8/10
Perfect
AAhadGermanRoom was spacious and comfortable, although sound insulation of walls, doors, and windows was not enough to prevent noise from neighbours or hallway and street even on 40th floor. Amenities are good and practical. Swimming pool and gym are great. Location is also very good. Service is variable. Staff is very friendly and responsible, but they need to pay a little more attention to simple English skills. However, breakfast and generally, foods in restaurant were not satisfactory enough. Western and international food is just a name. You can't really taste German Wurst or Italian pizza! The continental food, especially western breakfast, is quite ordinary, I'm talking about flavours and tastes, not quantity. It's not very eye-catching and for a five-star hotel as you would expect. Although, overall I recommend hotel.
Hotel near Hefei Sports Center/Swan Lake, Hefei 2.1% of visitors choose this area
Price per night from:€ 78
9.7/10
Excellent
GGuest UserThe hotel is clean and well-equipped. The cleaning lady is also very serious about cleaning. The lady at the front desk is also very enthusiastic. She also upgraded the room for free. It is very close to the South High-speed Railway Station and is convenient for travel. It is recommended to stay.
Hotel near Luogang Park/ZWECC, Hefei 1.3% of visitors choose this area
Price per night from:€ 23
9.6/10
Excellent
AAnonymous UserThe room was quite nice and very clean; even the towels on the floor were very white. The shower gel came in small bottles, which made me feel safe using it. The only drawback was the hairdryer, which was too weak and got too hot after a while, causing it to shut off automatically.
Hotel near Hefei University of Technology/Wanda Plaza(Baohe), Hefei
Price per night from:€ 18
9.4/10
Outstanding
AAnonymous UserThe staff service is so good.
Environment: Good, no noise, convenient for travel, bus stops and subway stations are nearby
Hygiene: Very clean
Facilities: It is very convenient to get on and off the bus
Service: Very very very good
Hotel near Lei Street/Hefeinan Railway Station, Hefei 7.2% of visitors choose this area
Price per night from:€ 34
9.4/10
Outstanding
ZZhuoyuehuangxianshengI stay in this hotel every time I go on a business trip. Parking and check-in are very convenient. The environment is beautiful, clean and tidy. It is a very good stay experience.
Hotel near Lei Street/Hefeinan Railway Station, Hefei 7.2% of visitors choose this area
Price per night from:€ 18
9.1/10
Good
GGuest UserThe location is okay for concerts, about a 30-minute walk. However, there is construction nearby, which makes it noisy. The renovation is probably quite old, and some of the design is not very reasonable. There is no full-length mirror, and the sink does not have a trash can. Also, people will slip small cards into the room at night. The room itself is quite large.
Hotel near Hefei Economic Development Zone&Emerald Lake University Town, Hefei
Price per night from:€ 27
9.1/10
Good
WWumingxiaobei1900The landlord is very enthusiastic and patiently answered my questions. The room is clean and tidy, and the decoration style is what I like. The landlord is very considerate and put some books for guests to read when they are bored. This is something I rarely encounter when staying in a B&B outside. Thumbs up👍
Hotel near Luogang Park/ZWECC, Hefei 1.3% of visitors choose this area
Price per night from:€ 21
9.0/10
Good
OOn The Road AgainI often stay in this hotel when I’m visiting my friend in Hefei. The first time finding it can be tricky as the entrance off the street is a little doorway to a service elevator which you take to the 5th floor. I tried the breakfast one time and it was bad so I always skip it like on this trip. But it’s connected with a mall area so plenty of food around.