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9.7/10
Excellent
GGuest UserStayed for two nights.
Had some issue with our hotel room key. The staff were very proactive trying to resolve the issue, but it was only till the 2nd day of our stay that was resolved.
There was no compensation for the incovenience caused as we only had 1 phisical key for 4 ppl.
Having said that, the rest of the service was very nice, would be happy to go back again.
SSoloist CLSThe location is very convenient, with a few morning markets nearby, which makes it easy to explore local life and find breakfast.
Cleanliness is excellent. Both the bedroom and bathroom are very clean, and the water pressure is strong. I stayed in a tatami room — it was nice, but I do wish the mattress was a bit thicker, as it felt slightly too thin for me.
The common area is very cozy, and I really enjoyed the free coffee and tea available anytime. It’s a great space to relax.
The only downside was some confusion about the washing machine. There was a notice saying foreigners can use it for free, but it didn’t mention needing to ask for permission in advance. When I used it, I later received a message from the host saying I should have asked first, which was a bit confusing.
Overall, still a comfortable and pleasant stay.
GGuest UserSimply perfect... The overall quality and comfort were outstanding. The dorm room was spacious and airy, featuring a full-length mirror and a long table with benches in the center for guests to place their belongings. My bunk felt very comfortable and hassle-free, perhaps because I was assigned a lower bunk, which made getting in and out easy. The upper bunks might be a bit more inconvenient. A great plus was that even the lower bunks were quite high, unlike some hostels where the beds are so low you feel like you're almost lying on the floor. The shower facilities were very comfortable, and they even provided hair oil. The common areas were also delightful, cozy, and beautifully designed with excellent分区. Upon check-in, they gave me a small Tainan travel guide. I read it thoroughly and found it incredibly charming and useful. The memory of relaxing on the beanbag in the common area, reading and taking notes that evening, is still so vivid. All in all, I highly recommend this place to anyone planning a trip to Tainan.
GGuest UserI had a truly wonderful stay at here. The location couldn’t be better—right across from Tainan Park, it’s peaceful yet still within walking distance to the train station and local eateries. The atmosphere of the inn feels both cozy and refreshing, surrounded by greenery that makes you forget you’re in the middle of the city.
The room was spotless and thoughtfully designed, with natural light, soft bedding, and just the right touch of simplicity. Every detail showed the owner’s care—from the locally roasted coffee in the common area to the warm welcome when I arrived. I especially loved the small garden space where you can relax with a cup of tea in the afternoon.
What stood out most was the hospitality. The staff were friendly, attentive, and always ready with local travel tips and food recommendations. Their genuine kindness made me feel like I was visiting an old friend rather than staying at a hotel.
I would definitely stay here again on my next trip to Tainan. Highly recommended for anyone who appreciates comfort, warmth, and a touch of nature in the heart of the city.
JJOEYW紫月The hotel's design style is great, and the place is very spacious. The room is also large, the bed is comfortable, and the pillows are good. There's an open-plan bathroom with an island sink and a bathtub for soaking. Everything is perfect, the only thing to complain about is the toilet paper – it's too rough and cheap; if you use too much force, your skin will peel off!!!
AAnonymous UserHad a pleasant time in this hotel. Provided snacks and drinks daily. The male staff that was at the reception at night was very helpful in helping us call local shops and finding things. The breakfast was also delicious! Would return next time!
GGuest UserWe really enjoyed our stay here! The room was very cozy, clean, and nicely decorated, making it a comfortable place to relax after a long day. Everything was well-prepared and felt very welcoming.
One of the highlights was definitely the onsen — it was spacious, clean, and very well-maintained. The environment was peaceful and relaxing, and it felt incredibly comfortable soaking there. It really helped us unwind and made the whole experience even more memorable.
Overall, this was truly one of the best stays we’ve had. Highly recommended, and we would definitely love to come back again! 😊
GGuest UserI chose to stay at the Sun Moon Inn as it was convenient for my visit to the Chimei Museum the following day. The front desk staff were very friendly and accommodating, and the breakfast was delicious and hygienic. The hotel is located in a quiet and peaceful residential area, which was very pleasant. However, there were some minor imperfections: the carpet in the room had stains, and the top of the TV was covered in dust. These small details were a bit of a letdown. Despite these minor issues, I would definitely consider staying here again in the future.
JJoshua_changThe hotel lobby appeared to be undergoing renovations. The elevator was making strange noises due to a malfunction and wasn't even shut down, which was quite unsettling. The facilities were a major letdown. Considering this hotel is already one of the pricier options in Guanzi Ridge, the quality really shouldn't be this low.
However, the room itself was truly impeccable. It boasted large floor-to-ceiling windows, and both the hot spring water and the shower heated up quickly. Overall, it was quite good.
Breakfast was the most pleasant part of my stay. Dining amidst the forest was a fantastic experience.
GGuest UserThe front desk was served by young ladies, all were very courteous and helpful. They did make sure that you had a pleasant stay.
As for hardware, the room was basic but clean. The room was bigger in size than what we expected. Toiletry supplies are limited.