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9.7/10
Amazing
CCallum TAn overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement.
Pros:
- Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight.
- Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar.
- The Lebanese restaurant was delicious, and definitely a great choice for dinner.
- Breakfast when available is very solid but not amazing (see the cons for more info).
- Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants.
- Staff are courteous and helpful for the most part.
Cons:
- The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments.
- New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable.
- A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning.
Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.
GGuest UserThe staff were cheerful, the service was great, and the cleanliness was excellent. The rooms were comfortable. The breakfast was excellent and delicious. Thank you for a wonderful stay. The only minor inconvenience was having the sink in the room instead of the bathroom, which wasn't very comfortable or practical.
Hotel near Al Abdali, Amman 100% of visitors choose this area
Price per night from:AU$ 305
8.7/10
Very Good
GGuest UserDuring my business trip to Amman, I stayed at the DoubleTree by Hilton Hotel & Residences and had an excellent overall experience, deserving a five-star rating.
Prime Location: The hotel is situated in Amman's central Sheikh Zayed area, surrounded by a vibrant commercial atmosphere, making it incredibly convenient to reach business districts or historical attractions.
Warm and Attentive Service: The front desk staff were professional and efficient, quickly handling my check-in and clearly explaining the hotel's facilities. Room service was also very prompt.
Comprehensive and Thoughtful Amenities: I stayed in an apartment-style room, which was incredibly spacious. It featured a fully equipped kitchenette and a separate living area, making it extremely convenient for long-term stays or families.
Good Dining Experience: The breakfast offered a rich variety, balancing both international and local flavors. The lobby lounge was a comfortable spot for meeting clients or enjoying a drink.
Overall, this DoubleTree hotel perfectly blends the convenience of a business hotel with the comfort and freedom of apartment-style accommodation, making it a reliable and welcoming choice for business or leisure travel to Amman.
CChasing_Horizons_868Hotel is good value with immaculate common area and a great gym. Staff is very friendly and helpful. Style of the room was a bit dated, especially the bathroom - although very clean.
Hotel near Al Abdali, Amman 100% of visitors choose this area
Price per night from:AU$ 124
8.2/10
Very Good
GGuest UserThe hotel has a decent location with quite a few cafes and shops nearby. The hotel itself has a restaurant and bar too.
We stayed here for two separate nights to help facilitate our trip to Petra and Wadi Rum and booked a twin beds room on one occasion and the superior double room. It was worth spending a bit more for the superior room because it had a separate living room area, had a larger bed, and a bigger shower. Both rooms had a mini fridge and some snacks available that were fairly priced.
We were thankful that the bar closed at a decent hour so the room would be quiet but we found the beds were not that comfortable.
There are some items that could be improved but we felt we had a decent stay as it was just a place to sleep.
MMR101Great stay with excellent service I recently stayed at the Mövenpick Hotel Amman and was thoroughly impressed with the level of service and overall experience. From the moment I arrived, the staff were welcoming, attentive and always ready to help with a smile. The reception team were efficient at both check-in and check-out, making the whole process smooth and hassle-free.
The room was well-appointed, clean and comfortable, offering a great blend of modern amenities and a relaxing ambience. I particularly appreciated the quality of the bedding, which ensured a restful night's sleep. The housekeeping team did an exceptional job of maintaining the room throughout my stay.
Dining at the hotel was also a pleasant experience. The breakfast buffet offered a wide selection of international and local dishes, all freshly prepared and beautifully presented. The restaurant staff were courteous and attentive, making the dining experience even more enjoyable.
The hotel's location is another strong point - convenient for both business and leisure travellers. In addition, the facilities, including the fitness centre and swimming pool, were well maintained and added to the overall positive experience.
Overall, the Mövenpick Hotel Amman is an excellent choice for anyone visiting the city. With its exceptional service, comfortable accommodation and convenient location, it certainly lives up to the Mövenpick standard. I would be happy to stay here again and recommend it to others.
GGuest UserThis is a great budget hotel suite, fantastic location and a massive room with fridge TV and air conditioning including tea and coffee making facilities.
The staff were friendly and at a very reasonable price.
The hotel suite deserves a 5* rating because of the location which is close to all the amenities however the bathroom room was of poor standard and a lot of insects were flying around especially in the bathroom.
The drains needed sorting out as on one night the smell was very strong at about 1am in the morning.
This hotel claims to be wheelchair friendly but unfortunately it's only wheelchair friendly if you are not travelling alone.
I phoned the hotel on two occasions before arriving to inquire about facilities for wheelchair users and was told I can enter the hotel via a ramp used for luggage but unfortunately the ramp was very steep although they did offer to help me when needed.
I also wasn't informed that the dining room was not accessible although there was a lift to the bedroom.
They were kind enough to bring the breakfast to my room although it was tasteless.
There was a ladies long hair on the bedsheet and the cleaning of the room could be improved.
I do hope the management will take my advice and publish the correct information regarding facilities for wheelchair users especially for those who are traveling on their own like myself.