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Posted on Jan 2, 2026|Deluxe King Room With City View
Callum TAn overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement.
Pros:
- Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight.
- Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar.
- The Lebanese restaurant was delicious, and definitely a great choice for dinner.
- Breakfast when available is very solid but not amazing (see the cons for more info).
- Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants.
- Staff are courteous and helpful for the most part.
Cons:
- The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments.
- New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable.
- A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning.
Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.
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Price per night from:€ 276
Posted on May 21, 2026
Aram Mizuri
We had a wonderful stay at Hilton Amman, and we especially want to thank Yusra at the reception for her exceptional kindness and support. Since my mother was sick during our stay, Yusra kept checking up on her and helped us with genuine care and professionalism.
Her kindness truly made a difference and made us feel very comfortable and supported. Thank you Yusra for your amazing hospitality — we truly appreciate it.
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Price per night from:€ 116
Posted on Aug 12, 2023
Julia rebagliato
The hotel was great, the rooms were very large and clean, the bed was most comfortable. The pool service could not be better, and the hotel food was great, the terrace bar was phenomenal, 100% recommended. I would go back with my eyes closed. On weekends they have pool parties during the day, both for children and adults, with a DJ included. And with a lot of security, so you feel at home.
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Price per night from:€ 115
Posted on Sep 5, 2025|Premium King Room Non Smoking
Abed.haniyah
My stay at the Sheraton Amman was fantastic! The staff were incredibly welcoming and attentive, and the room was spacious, clean, and comfortable with stunning city views. The breakfast buffet was delicious, and the location was perfect for exploring Amman. Highly recommend for both business and leisure travelers—I can't wait to return!
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Price per night from:€ 141
Posted on Jan 24, 2026
Guest User
The hotel itself is outdated and needs renovations. It's not that bad for a short stay. The only thing that really bothered me is the music sounds that kep pumping till morning from the next building club (disco). It was so bad that I had to call reception around 3:30AM. The reception manager was very apologetic and tried to help as much as he could, but it's not in his hand. He offered me a different room but it was already nearly 4AM and there was no point to move all my stuff to another room that will also be the same or slightly better.
Other than the noise it was not bad, but definitely not worth the price. In my long experience of rating hotels and apartments, I'd give this place a 5/10. I don't thing I'll book there again unless the noise issue is fixed.
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Price per night from:€ 43
Posted on Mar 11, 2026
Koniukhova8
Comfortable hotel, clean good room .European breakfast type , also there is something from the local kitchen,chef will make you omlet according to your preferences .good staff . Everything was nice . The location didn 't matter much as only two days were in the hotel , before flying home.
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Price per night from:€ 60
Posted on Mar 6, 2026
AR25
They doubt if he my husband is my husband and kept asking me if i want to add him to my room.
It felt a bit disrespectful.
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Price per night from:€ 115
Posted on Nov 4, 2025
Guest User
was very pleased with my experience. The hospitality was outstanding, and we thoroughly enjoyed the spa, restaurants, and various facilities offered by the hotel. I would rate it not just as a five-star experience, but closer to seven stars.
I would like to extend a special thanks to Ward and Dina, who were incredibly helpful throughout our stay. They assisted us with our inquiries and played a significant role in arranging our visits to key attractions in Jordan, including Petra, Wadi Rum, Madaba, and the city of Amman. Their efforts ensured that we had a smooth and enjoyable experience.
My daughter also had a wonderful time and made cherished memories during our stay.
Thank you once again for your hospitality. I look forward to the possibility of returning in the future.
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Price per night from:€ 126
Posted on Jan 13, 2026|Deluxe Room
Alaa050273The issue this hotel has many locations buildings at the same area and its not clear in which building you will stay and you have to run from one to another to find your building
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Price per night from:€ 124
Posted on Apr 7, 2026|Standard King Room Top Floor
Khal8dThe service and location were truly exceptional.
The breakfast offered a wide variety of delicious options. Our room was clean and comfortable, with the minor exception of a broken desk chair.
The heating in the floor was not operational, so we were provided with an electrical heater, which was a little noisy.
Overall, our experience was positive, though I had anticipated a slightly more refined accommodation experience from a five-star hotel.
I understand that it is not peak season, and despite this, I would still recommend it.
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Price per night from:€ 99