Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.9/10
Outstanding
GGuest UserSanpeiso was one of the highlights of our trip to Japan. The ryokan beautifully preserves the atmosphere of traditional Japan while offering excellent comfort and hospitality. From the moment we arrived, the staff made us feel genuinely welcome and took great care of every detail throughout our stay.
The room was spacious, spotless, and overlooked a peaceful garden, creating a very relaxing atmosphere. The onsen was exceptional — the hot spring water felt wonderful after a day of sightseeing, and the entire bathing area was quiet and beautifully maintained.
Both dinner and breakfast were served in traditional Japanese style and were outstanding. Every dish was carefully prepared, beautifully presented, and showcased seasonal ingredients. It felt like a true cultural experience rather than simply a meal.
What impressed us most was the authentic character of the ryokan. Unlike many modernized properties, Sanpeiso retains the charm and elegance of a classic Japanese inn. The combination of attentive service, excellent cuisine, serene surroundings, and high-quality hot springs made our stay unforgettable.
If you are looking for an authentic ryokan experience in Atami, I highly recommend Sanpeiso. We would gladly return on our next visit to Japan.
CCHENVery satisfied with a stay experience, the room was very large, clean and comfortable. All balconies face the sea and bring 𠕇 private hot spring baths. Our family of five booked three rooms on two websites. The hotel contacted us in advance to learn about the height of the guests (with suitable bathrobes) and eating habits, specially for the cooked food that is not eaten raw. Dinner and breakfast are very delicious and the ingredients are fresh. The menu for two days has changed. The fish has lobster, sweet shrimp and various local season fresh fish and salmon. The cows are also fried in place, suitable for your requirements! The rooms are modern and simple and combine the style of traditional Japanese-style hotels. We have two Japanese-style rooms and one Western-style rooms, which are quite satisfactory to each other.  Lounge on the eighth floor, facing the sea to taste cold, hot coffee and green tea, Japanese snacks and fruits, but also can be soaked in the feet from the balcony, you can get a good rest without the shop! The seventh floor has a good view and complete outdoor style... All the staff of the hotel are very warm, courteous and very professional! This is the most satisfying hotel for our family's vacation in Japan. We feel 100 points of the hotel and meet again next year!
GGuest UserThe location is great
Can walk from the station to the hotel on foot with luggages
Staff is helpful and friendly
The onsen has inside and outside areas and is nice
Dinner and breakfast are delicious
KKWUSThe hotel environment is excellent, with sunny rooms and sea views. A self-service snack bar is available at check-in in the afternoon, offering alcoholic beverages, juices, tea, etc. You can even make your own ramen for late-night snacks, and breakfast includes a self-service grilled fish buffet; a very pleasant experience.
The hotel has a public bath with Pola shower amenities; there's even a manga corner.
The hotel is located halfway up a mountain. There's a shuttle bus, but it's infrequent. I recommend taking a taxi from Atami Station up the mountain; it's a 7-minute ride and costs approximately 680 yen. If you have light luggage, it's about a 12-minute walk, but the uphill path is a bit strenuous.
CCw233Facilities: This hotel has an old-money charm, and you can really see its past luxury. Everything is very well-maintained, and the rooms are clean. There aren't many power outlets, but they thoughtfully provided power strips. The tatami mattress was very comfortable, and the cleaning staff did a thorough job every day. The view from the window was beautiful, and falling asleep to the sound of the ocean waves was a dream.
Service: The hotel offers a shuttle service to Atami JR Station, departing every half hour from in front of McDonald's. There are two vans per shuttle, clearly marked with the hotel's name in red, and managed by hotel staff. They drop off at both the old and new wings, which makes up for the slightly inconvenient location.
Environment: The hotel boasts three large hot springs, all with both indoor and outdoor baths. I tried them all, and each has its own unique character. My skin felt so smooth afterwards! The walkway on the 15th floor of the Ocean Wing (old building) offers panoramic ocean views, making it the perfect spot to watch the sunrise.
Dining: The buffet dinner was absolutely, incredibly amazing! Unlimited tuna belly! All-you-can-eat scallops and roe! Shrimp, sea bream, squid, salmon – there was so much I couldn't even try it all. The cooked dishes were also delicious, but my stomach just couldn't fit any more.
I saw some not-so-great reviews before checking in, but perhaps everyone has different preferences. We, however, highly recommend it!
SShanfeng-huBXF738This place was surprisingly good! The scenery is indeed beautiful and the rooms are spacious. What really stood out was the more extensive self-service drinks available on the first floor – a very thoughtful touch. I'll definitely be back next time. Highly recommend!
GGuest UserThis was my first time staying here. I really enjoyed the welcome drink in the lobby, which made waiting for check-in very relaxing. The entire room was impeccably clean, which I appreciated. The only minor thing was that the showers in the public bath weren't consistent in design or type. It wasn't really a problem, but since everything else was so clean, it just stood out a little. Overall, I'd definitely want to stay here again. Thank you!
MMC ShiThe hotel is close to the station. Just a few minutes walk. If you like to try the Japanese style hotel with in room dining, this is a good choice with reasonable price.
The hotel staffs are friendly and can speak good English.
The have public spa and also private spa. If you not get used to go public spa or has tattoo can’t go to the public one. You can book a small private spa for 40 minute each time. When booking, check the bath facilities. Because some room does not provide bathing facilities.
I would stay again if I am in Atami.
Rryuchi sakamotoThe hotel is located right in front of the sea, with a convenience store nearby and paid parking spaces. The price is very reasonable for the area. The hotel staff is very good. In fact, the highlight of this hotel is their private open-air bath, which is very comfortable. recommend
GGuest UserI stayed at this guesthouse in Atami last December and had a pleasant experience overall. The location is quite convenient, as it’s close to Atami Station. There is a short uphill walk to reach the guesthouse, but it’s still manageable.
Overall, I would rate the guesthouse 8/10. The main thing to note is that, as it’s a guesthouse, the bathroom and toilet are shared. There is also an onsen available on-site, though it requires an additional fee (which is not expensive). The onsen operates on a time schedule since it’s shared between male and female guests.
The host was friendly and welcoming. I didn’t really get the chance to use facilities like the dining area or the rooftop, but the dining area has a balcony with a nice sea view, which looked great.
Another big plus is that the guesthouse is within walking distance of Atami Heiwa-dōri Shopping Street, making it very convenient for food and shopping.