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9.6/10
Amazing
SSuphaphan Xumsai Na AyudhayaWe arrived at the hotel before noon and were pleasantly surprised by the excellent service from the moment we landed. The hotel arranged seamless airport transportation, making our arrival stress-free.
The front desk team was exceptionally attentive and welcoming. They kindly offered us an early check-in and upgraded us to a better room immediately, rather than having us wait for the room we had originally booked. They also accommodated a late check-out request (subject to availability) and arranged our airport transfer upon departure.
The outstanding service, flexibility, and attention to detail made this a perfect business trip. Highly recommended.
GGuest UserThe services and facilities here are quite competitive compared to other hotels in the same price range and area. The swimming pool in the courtyard really adds to the vacation vibe, which is lovely. The breakfast buffet also offers a good variety. Overall, I'm pretty satisfied.
Hotel near Mekong Riverside, Vientiane 7.7% of visitors choose this area
Price per night from:TWD 994
9.2/10
Great
DDody CheungDear Ruby Luxe Hotel Team,I would like to express my sincere appreciation for the wonderful experience I had during my recent stay at your hotel in Vientiane.
Your hotel truly offers exceptional value for money, and I was especially impressed by the outstanding service provided by your lobby manager, Ms. Gao. Her professionalism and kindness made a lasting impression . On the day of our arrival, our flight landed very early at 8:00 AM. We were pleasantly surprised and deeply grateful that she arranged an early check-in for us and even allowed us to enjoy breakfast at the restaurant. Such thoughtful and generous service is truly rare.
During the Lao New Year, the music outside was quite loud at night. Ms. Gao repeatedly apologized for the noise, even though it was completely beyond her control. We fully understand that this is part of the festive atmosphere, and her sincerity was greatly appreciated.
Additionally, when we did not have enough local currency, she kindly assisted us in exchanging money at a very reasonable rate, which made things much easier for us.
On the second day, there was a citywide power outage due to a local fire. Despite the inconvenience, Ms. Gao went above and beyond—she even stood by with a flashlight in the restroom area to assist while we finished breakfast. We were still able to enjoy freshly prepared food, including noodle soup, fried rice, and salad. Given the price, this level of service was truly exceptional.
The room itself was also excellent—everything was new, modern, and thoughtfully designed. I would especially like to commend the fully automatic bathroom facilities, which were a delightful touch.
Overall, we are extremely satisfied with our stay. The level of care, attention, and hospitality we received over these two days was outstanding.
Thank you once again for such a memorable experience. We will certainly recommend your hotel to others and look forward to staying with you again in the future.
Warm regards,
Hotel near Vientiane City Center, Vientiane 92.3% of visitors choose this area
Price per night from:TWD 895
8.6/10
Very Good
NNibbler IA solid little stay: nothing flashy, but it delivers where it counts. The room is clean, bright, and quiet, with TV, AC, a hairdryer, a fridge, water and toiletries included. Staff are friendly and easy to deal with.
Breakfast is simple: eggs, toast and coffee/tea. Not a buffet spread, but a nice enough start to the day. The bus station is around a 12-minute walk.
A few things to note: there's no elevator and the stairs are quite steep, checkout is at 11:00, and the pillows are a bit flat. Not major issues, but good to know.
Overall, good value for the price. Would recommend for travellers who just need a clean, quiet room without any fuss
AAnonymous UserThe hotel is very old, the room facilities are average, and the bathroom has a peculiar smell.
The front desk guy provided good service and solved the problem in a timely manner.
GGuest UserThis hotel is owned by a Chinese boss from Yunnan, so communication was incredibly easy. The hotel itself is clean and tidy, with large and quiet rooms. Its central location means everything is easily accessible. The front desk staff speak Chinese and were always enthusiastic and helpful whenever I needed anything. Breakfast was exactly to my taste, and overall, it was a great experience.
KKegeleyujuluoExcellent! The room was very spacious, and the staff were incredibly friendly and welcoming. Its central location is super convenient. The breakfast was a highlight! Absolutely fantastic value for money. The hotel also offers parking, so we'll definitely aim to drive here next time for another stay!
Hotel near Vientiane City Center, Vientiane 92.3% of visitors choose this area
Price per night from:TWD 829
7.5/10
GGuest UserThe hotel staff were amazing, so friendly and welcoming. The place was spotless, really clean. It's super close to the scenic area, and parking is convenient, making it easy to come and go. Overall, it's a very comfortable stay. They have an outdoor pool and a gym, which I used daily for my workout before going for a swim.