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9.4/10
Amazing
GGuest UserThe room was definitely not 33 square meters. The cups had limescale, and the bathroom amenities weren't replenished promptly. For a five-star hotel, using such an old kettle is unacceptable. The pillows were so uncomfortable; I couldn't sleep a wink for both nights I stayed. The mattress must be really old, as it was already a bit saggy.
Hotel near Waterfront, Kuching 100% of visitors choose this area
Price per night from:BRL 524
9.3/10
Great
RRynRayRyanHad a wonderful stay at Sheraton Kuching with my best friend! The hotel was clean, modern, and very comfortable. The room was spacious with a beautiful view, and the beds were super cozy after a long day exploring Kuching.
The staff were friendly and welcoming throughout our stay, making the experience even more pleasant.
The location was also very convenient, with easy access to the waterfront, cafés, and local attractions. It was the perfect place for a short getaway and quality time with my best friend.
Overall, we had a memorable and enjoyable stay and would definitely come back again when visiting Kuching!
GGuest UserExceptional Hospitality That Made My Birthday Special
I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special.
A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere.
We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay.
Thank you once again to I-Rene and the team for making my birthday so special!
GGuest UserThe experience is generally pleasant. The room is clean, cosy, quiet with basic amenities are available and service is prompt. I was a-bit disappointed for the breakfast as many items are either running low or unavailable around 8am.
JJohana binti JohariRoom with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.
GGuest UserThe location is convenient. The breakfast was okay but the staff servijg the food was stingy with the eggs. It seemed like they wanted to keep the half boiled eggs for themselves. Instead of serving the cooked eggs on the counter ao that the residents can take as much as eggs as they want, they kept it. They will only only if they are asked. I found it a bit annoying
GGuest UserThere was an issue with the air conditioner. Other than that, everything was good, but some rooms didn’t have a hair dryer or a fridge. However, I was impressed because the maintenance team asked if I wanted to change rooms and directly contacted the receptionist, who immediately allowed us to do so.
GGuest UserGreat experience overall. The service was excellent – staff were friendly, helpful, and responsive throughout the stay. The facilities were clean, well-maintained, and very comfortable for families. Everything was convenient and easy to access.
GGuest UserThis is a classic older hotel. The biggest highlight is definitely the great views and relaxing atmosphere, especially the balcony area which is very comfortable and offers excellent scenery.
We stayed in a triple room. The room itself felt quite old, and the facilities clearly showed their age. As for cleanliness, it was a case of 'looks okay on the surface, but the details are lacking.' For instance, there were some less-than-clean marks on the sheets, and while the towels had clearly been washed, their dark color wasn't ideal. The bathroom's cleanliness was also just average; not overtly dirty, but not meticulously clean either.
Overall, the hotel's strong points are its views and location. However, there's room for improvement regarding the room's hardware and the detailed cleanliness. It's best suited for guests who prioritize scenic views and are less sensitive about the age of the accommodations.
GGuest UserI booked a king size room, the room has space and it's comfy. But,
1. There is no place to sit except a bed in the room.
2. I didn't receive instructions to check in and have to make multiple calls.
3. The shower is great, however if the room next to you is showering, you can hear the water pump and it's loud. There are multiple people who shower around 1 am and it's terrible. If the sound can be controlled then it's great.
Overall good to stay.