Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Good
59 reviews
7.6/10
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9.2/10
Great
BBee_❤️Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.
NNimodongIt's a mixed bag. On the upside, it's within walking distance of the train station, and the price is decent. Plus, there's a pedestrian street downstairs with lots of food options. The downsides are that the 'economy' room feels like an afterthought, a leftover space from other rooms. The layout is really odd, the room is small, and it definitely doesn't feel like a 4-star hotel. The tea station was so badly designed that the kettle couldn't even sit flat. To top it off, the kettle was dusty and still had cold water left by the previous guest, clearly showing that this part hadn't been cleaned at all. The public area on the second floor is a highlight though; it's very pretty, a good spot to relax if you don't want to stay in your room.
GGeoffchoiWe had a pleasant stay at this hotel. The location is great, close to all the major tourist attractions. Initially, we booked a room with our breakfast. The receptionist offered to upgrade us to executive room with breakfast and the room was immediately ready for our early check-in. The breakfast experience was very good. We were greeted by the head chef who did our dishes well. The only thing that did not go so well is the elevator maintenance. Of the two elevators one was under maintenance so the waiting time was quite long. But we were warned about this when we checked in.
DDee SparksConveniently located just 15 minutes from both the train station and the main shopping district, this hotel offers an ideal base for exploring the area. It stands out as one of the better options in its category, offering comfort and excellent service.
The staff are a true highlight – friendly, attentive, and responsive to all enquiries. A special mention goes to Merle, who went above and beyond to assist us with travel arrangements. Her warm and professional manner made a lasting impression.
One area for improvement is the breakfast offering. Guests with dietary restrictions or those who avoid meat and eggs may find the options somewhat limited. Expanding the menu to cater to a wider range of dietary needs would enhance the overall experience.
Overall, a highly recommended stay with thoughtful service and a prime location.
AAnonymous UserThis hotel is in a very convenient location if you need to be at Erasmus University Rotterdam. Staff at reception was very friendly and welcoming and the room is spacious and at first sight looks comfortable (it looks better in reality than on the photos I took). Unfortunately, the beds are extremely soft though. That is of course a matter of personal preference and some guests may like the soft mattresses, but I couldn't sleep on them. Fortunately, there was a sofa in the room that was large enough to sleep on and much more comfortable than the beds;-) I might stay here again because of the location, but in terms of beds this would probably not be my first choice.
RRay72Nice hotel, good location. We rented a suite for a combined business and pleasure trip. Hotel is rights above a supermarket. Be careful!! Supermarket delivery trucks keep you from sleeping at night. Also Internet connection not working. Strongly recommend to not stay here. At least not when you are expecting a good night sleep.....Only poor excuse was offered. Friendly staff, just noisy rooms. Stay away!
RReeveer89We had a very pleasant stay at Motto’s. The room was compact (as in the descrilption when booking) but well organized, clean and with a big comfy bed. We slept very well. The staff was helpful and kind. The position is excellent near Blaak station, we reached almost every place we wanted to see by foot.
GGuest UserWe stayed at Ibis Rotterdam City Centre for three nights. The location is great and the staff were generally friendly, but unfortunately we had repeated issues with the room heating. On the first night, the heating in our room (112) was not working and we were very cold. Since no technicians were available at night, the reception could not offer a solution, and the problem was fixed the next morning.
However, on the third night the heating broke down again and started blowing cold air, this time only in our room. The staff were unable to fix it, so we had to change rooms late at night and move all our belongings to a new room. The new room worked fine, but the experience was quite inconvenient.
Having the same issue twice and needing to move rooms made our stay less comfortable than expected.
GGuest UserI had a very pleasant stay at this hotel and overall it was a great experience. One of the best things about it was the location. It was very convenient and made it easy to get around, whether for sightseeing, shopping, or finding places to eat. Everything I needed was close by, and the area felt lively and accessible, which made the trip much more enjoyable.
Another thing that stood out was the cleanliness of the hotel. The room was very clean when I arrived, and it was clear that the hotel takes good care of its facilities. The bed was comfortable, the bathroom was spotless, and the common areas were also well maintained. A clean and tidy environment always makes a big difference, and it definitely helped me feel comfortable and relaxed during my stay.
The staff were also one of the highlights. Everyone I spoke to was polite, friendly, and very helpful. They were happy to answer questions, offer assistance, and make sure guests felt welcome. Their positive attitude created a warm atmosphere and added a personal touch to the whole experience. It is always nice to stay somewhere that values good service, and the staff here really helped make the visit smooth and enjoyable.
I also appreciated the local recommendations provided by the staff. They suggested nearby restaurants, cafés, and places to visit, which helped me experience more of the area beyond the usual tourist spots. Their advice was useful and showed that they genuinely wanted guests to have a good time, not just at the hotel but in the surrounding neighborhood as well.
Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay. With its excellent location, high standards of cleanliness, and kind, helpful staff, it offers a very positive experience. I would definitely consider staying here again in the future.