Home2 Suites by Hilton Jackson Pearl

👍 good

Really enjoyed my stay here. I will definitely book again.

There are a lot of cheep hotels in the area. We chose to pay a little more for a nicer place. The facilities seemed well kept and clean and the staff was very nice at check in. BUT... I was awakened at 4 am by a rodent behind the couch chewing away on a takeout container from our dinner that night. We left the lights on after that and saw several bugs (looked like roaches to me) on the walls and floor. One even ran accross the arm of the desk chair I was sitting in! Yuck! I couldn't get out of there fast enough. I don't usually complain but when we checked out, I let them know and I received what I thought was a less than sincere "Oh, no, we will have someone look into that as soon as the maintenance staff comes in at 8:30" and "Your receipt will be emailed to you". I don't think it was the first time they had heard these complaints, and I am fairly confident they didn't intend to do anything about it. A very disappointing experience.

Great property! Clean and spacious rooms. Lots of dining options surrounding the property.

Requested top floor away from elevator. Given middle floor next to elevator. Consequently, ended up with romm under one filled with undisciplined children or children of parents who gave little concern for anyone else. Thanks to Hilton Honors, I checked out and move to a different hotel.

Nice place. Clean. The rooms were nice and the beds were comfortable. Very good breakfast options. Staff very friendly and professional.

This property is clean, accommoding, and next to tons of dinning options. It has the convenience of having a mini kitchen suite with tons of space. Great for families.

This property was clean, staff was helpful and very polite. I felt safe here the only thing is they are in need of vending machines for late night snacking :) haha!