Homewood Suites University City Philadelphia Reviews
Homewood Suites University City Philadelphia
4109 Walnut Street, Philadelphia, United StatesView Hotel Details
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Homewood Suites University City Philadelphia Guest Reviews
3.8/5
Good
108 review
Verified reviewsLocation3.9
Amenities3.8
Service3.7
Cleanliness3.9
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All Reviews(108)
Positive reviews(94)
Negative reviews(14)
Francis Robert Alastair
Studio King Suite
Stayed in Sep 2022
Solo travellers
3 review
Amazing
Posted on Sep 21, 2022
Good for university, pretty easy to get other places too.
Room was nice and clean and comfy
Staff were beautiful and polite
Hotel was all clean and nice, elevators to lobby and upper floors were sometimes slow.
Nell Williams
Stayed in Jul 2021
Family
3 review
Very Good
Posted on Jul 25, 2021
This is one of the nicest hotel I have ever been at.
Guest User
Studio King Suite
Stayed in Apr 2024
Family
31 review
Posted on Apr 15, 2024
The reception staff on the 3rd floor were overbearing and quite unfriendly.
And there was no rinse aid in the room. There was hair in the sink so I didn't cook...
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Guest User
One Bedroom King Suite
Stayed in Jul 2022
Booked for others
3 review
Outstanding
Posted on Aug 3, 2022
The overall feeling is good, the gym is a little small
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Anonymous User
Mobility Hearing Accessible King Suite with Roll in Shower
Stayed in Sep 2022
Family
11 review
Outstanding
Posted on Nov 17, 2022
In the university town, safe and convenient
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XihuanAIdehashiqi
Studio King Suite
Stayed in Dec 2021
Solo travellers
18 review
Outstanding
Posted on Dec 22, 2021
Very comfortable hotel, like one, there is a small kitchen. The room size is also large
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Guest User
Studio King Suite
Stayed in Sep 2022
Other
5 review
Outstanding
Posted on Nov 26, 2022
very comfortable room
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Alex
Stayed in Feb 2024
Other
Posted on Feb 25, 2024
Nice property, but really bad management, not enough people working. The swimming pool and the hot tub were closed even though I called to make sure those I open before I reserved my stay. Kids were disappointed.
Mary
Stayed in Feb 2024
Business travellers
Outstanding
Posted on Feb 19, 2024
This hotel is located in a safe quiet area, adjacent to the University of Pennsylvania. I like the trend I'm seeing in hotels where you cannot access any of the floors except the lobby, and swipe a valid room key for your floor in the elevator. They also have a security person on the bottom floor. The property is beautiful, has a pool and exercise room. The breakfast buffet had everything you could ever want and was delicious. Front desk contacted me several times to make sure we had what we needed. Only issue we had was the sofa bed got stuck late at night and I didn't want to bug anyone.
Shannon
Stayed in Feb 2024
Other
Posted on Feb 19, 2024
Staff were friendly, however, the room was so dirty 😢. Hair on the bed sheets, the shower was covered in thick black hair, garbage in the bathroom can, blood stains on the pull out couch mattress.
There are much cleaner hotels for the same price in Philly. I would not recommend.
Alisha
Stayed in Feb 2024
Couples
Very Good
Posted on Feb 11, 2024
It was pretty nice. Like a mini apartment. But I feel housekeeping should keep up with actually cleaning table tops and the tub more. I made sure to wipe down when I got there and there were food stains on the counter and an old coffee filter on the table. The tub had weird crust on the side. And breakfast should have more options if possible
Amanda
Stayed in Feb 2024
Couples
Posted on Feb 7, 2024
The place was very clean but for all the money we spent for our anniversary to not be able to swim was a huge disappointment!!!!! And no reimbursement at all!!!!!!!.....
Richard
Stayed in Feb 2024
Other
Outstanding
Posted on Feb 4, 2024
Our stay was not about fun or work but about our 14 month old granddaughter battling brain cancer . We live 5 .5 hours away from childrens hospital of Philadelphia. We needed a place to stay to relieve our son and daughter in law from their around the clock care . It was so nice to come back to a very clean friendly environment after a day at the hospital . You should proud of your employees ! They do their jobs well and are very friendly . When she come back to Philly in a couple of weeks we will be stay at your hotel again !!
Mary E
Stayed in Jan 2024
Other
Posted on Jan 29, 2024
The parking situation is deceiving. They say they parking available but you have to pay 45.00 for valet or try to find your own spot in a downtown city area with no protection from vandalism
Katherine
Stayed in Jan 2024
Family
Posted on Jan 26, 2024
Hello,
We stayed at the property Monday-Thursday, so 3 nights.
I was surprised than in 3 nights we only got our room cleaned once - and that was a pretty bad job - the bad was made really weird, seems like the cleaning personnel was not even attempting to make things look good. I know it does not matter that all pillows and a blanket looks crooked, but I mean - at least try to make it seem like you care. Towels were not replaced either.
Did not realize that the only parking option would be valet for $45 per night, this is good to keep in mind for anyone staying at this property. Breakfast is very average, we had breakfast once and for other mornings decided against it.
It was an okay stay, but I would not be coming back.
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