Sonder the Heid

Overall it is a nice place to stay when visiting Philadelphia. A little inconvenient to have to use the service elevator for all 4 days of the visit since the main elevator was in need of repair. Parking is what it is, but be nice if the place partnered with a garage for a flat rate and safer environment when parking at night. Units are great! Nothing fancy, but comfortable and clean. Only suggestion, add ceiling fans to the bedrooms for better air circulation.

The bathroom sink was clogged and the toilet I had to use a plunger 😡 The kitchen sink had low drainage also!!!😡 Plumbing sucks literally! But I will say The apar**ent/studio is updated clean and modern. I requested more towels I got no response And the main elevator was out of order

Overall it was an okay stay. I appreciated the complimentary air plugs because we could hear the adjacent neighbors during our whole stay (I don’t think they ever turned their TV off). Although the heat in the bedroom worked well it was hard to keep the room warm because the draft from the window/brick wall made one side of the bed very cold (drapery could help with that) and without an area rug the concrete floor was freezing. The bed wasn’t very comfortable, the pillows were thin and the bed linens didn’t fit the mattress - and if we didn’t stay for 4 nights this would’ve been less of an issue. We chose this option because of the kitchen and in-unit laundry as we were traveling with our 19 month old, and it was in walking distance to the events we were attending for the weekend. Definitely appreciated that there was always someone at the first floor desk.

I didn’t stay as I felt uncomfortable at the hotel. I didn’t feel safe so I left. I’d like a full refund as I didn’t stay at all.

I had a very pleasant stay at this location. Original room I was booked in had leaks but, notified staff and they moved me right away to another room. Overall property. Very nice people very attentive.

Loved the property. Nicely furnished with large old factory windows and a lovely view. The kitchen and bathroom were well-appointed. Nice products in the bathroom. Everything you could need- washer/dryer, etc. I would definitely stay here again.

Sonder the Heid is awesome. The place is extremely clean and has full equiped modern facilities. The kitchen has all you need and even more. Very cozy bedroom and perfect bathroom. Our room even had a Record player to complete the experience and the hype vibe. A must stay,

The hotel was really cute. Loved all the windows and views but the second bedroom really seemed like an afterthought and the bed was not nearly as comfortable. 2 of the 5 nights of our stay we had incredibley noisy neighbors. The first night I went over myself and the second night (it was different people) is was clearly a party and although before the quiet hours I could not longer take the screaming coming from next door so I went down to security and they dealt with it. There was 10 people in that room and it was so loud I couldn’t hear the tv.

Really cool place close to downtown - clean, safe, and quiet. Unfortunately the mattress was pretty uncomfortable, so I didn’t sleep great. Otherwise it would have been 5 stars!