Holiday Suites Business District (Empire Suites Hotel) Reviews
Holiday Suites Business District (Empire Suites Hotel)
Rizal Avenue, Puerto Princesa, Palawan, 5300, PhilippinesView Hotel Details
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Holiday Suites Business District (Empire Suites Hotel) Guest Reviews
3.9/5
Good
34 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.7
Service4.0
Cleanliness4.0
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All reviews(34)
Positive reviews(18)
Reviews with photos/video(5)
Negative reviews(2)
Sophie Angela
Superior Single Room
Stayed in Dec 2024
Solo travellers
3 review
4.0/5
Very Good
Posted on Feb 1, 2025
Good location but really old facilities
jedda
Superior Single Room
Stayed in Jul 2024
Solo travellers
10 review
4.7/5
Amazing
Posted on Sep 5, 2024
Near at Capitol complex, very convenient for solo travellers
Guest User
Deluxe Double Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Good!
Noel Maria Niega
Superior Single Room
Stayed in Jul 2024
Family
4 review
4.5/5
Great
Posted on Aug 3, 2024
Great location along of the major streets of the city with lots of restaurants and business establishments. The room has the amenities and I really appreciate the shuttle service to the nearby airport.
Anonymous User
Superior Single Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Very good service and all staff is kind and obedient.
Nice ambiance with free ride to airport❤️
Guest User
Superior Single Room
Stayed in Oct 2023
Solo travellers
7 review
4.5/5
Great
Posted on Dec 28, 2023
Nice clean place. Centrally located and an easy walk to most everything around. Would stay here again if I was in Puerto Princessa.
ElenaE
Superior Single Room
Stayed in Sep 2023
Travel with friends
14 review
4.2/5
Very Good
Posted on Nov 4, 2023
The elevator was out of service and the hotel is located on the 3d floor. Staff is polite. Upon our request we were provided with the kettle. The towels were with dirty spots.
krs289
Deluxe Double Room
Stayed in Jan 2025
Family
2 review
2.2/5
Posted on Feb 2, 2025
Not the best option even for one night. Broken furniture. Water leaks in the toilet, so there is a puddle all the time. The room overlooking the road is very noisy - motorcycles, music from nearby bars.
I do not recommend.
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Guest User
Stayed in Dec 2024
Solo travellers
1.0/5
Posted on Jan 26, 2025
don’t book this hotel. when i arrived i opened the air conditioning and the filters were full of dust and mold, the first night i slept in the heat without turning on the air conditioning. the hot water in the shower comes out after a long wait and alternated with cold water. the room was not cleaned every days and the towels smelled bad on the first day. the staff at the reception was very good and they always tried to help me, but the manager is not doing a good job. manager, spend some money and have your air conditioner cleaned and sanitized periodically by a specialized technician. photos and video about dirty air conditioning.
Kathleen T
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on Jun 22, 2024
Location of the hotel is in the city. Very accessible to malls and other establishments. Food panda is available in the area. You don't have to worry on where to find a place to eat. This is just a small hotel yet the service is superb. Rooms are also clean and smells nice. Bathroom is clean. Beds are nice and comfy. Sulit ang bayad namin dito. ⭐⭐⭐⭐⭐
Response from Property: Dear Kathleen, Thank you for staying with us and for taking the time to post your reviews online. We highly appreciate the five-star rating! We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. We look forward to welcoming you back soon! Teo Reservation Officer
Grace G
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on May 27, 2024
The place was very nice, their rooms are wide and clean. They also have a mini fridge in their rooms. The staffs are very accommodating, they gave us free shuttle ride to the airport. Will surely give you a good night sleep because the place was so comfortable and clean. Overall 10/10
Response from Property: Dear Grace G, Thank you for staying with us and for taking the time to post your reviews online. We highly appreciate the five-star rating! We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. We look forward to welcoming you back soon! Teo Reservation Officer
IMANISHI D
Stayed in Apr 2024
Solo travellers
5.0/5
Outstanding
Posted on May 20, 2024
Late reviews: Holiday Suites Business District is centrally located on the main ***** between the airport and town center. Easy walk to restaurants, banks, pharmacies, and convenience stores. The rooms are clean and fresh and the bed is super comfortable. Good Wi-Fi and breakfasts. offer free airport roundtrip transfer, and good service with the staff.
Response from Property: Dear imanishid, Thank you for staying with us and for taking the time to post your reviews online. We highly appreciate the five-star rating! We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. We look forward to welcoming you back soon! Teo Reservation Officer
luming017
Stayed in Apr 2024
Solo travellers
5.0/5
Outstanding
Posted on May 14, 2024
The location is just near to the hotel and there are many restaurants, banks, and other shops outside. So very convenient. I also like that they have free van transfers to and from. The room is good and big and has a beautiful view facing the roadside, the aircon works well, the bed sheets and pillows are clean and comfy, they have a hot and cold shower and a bidet and they have also a vault just in case you have huge cash or any valuable things with you. They also follow my request and the wifi inside the room is pretty decent. Overall, it was a great experience and I am very satisfied. Recommendable!
Response from Property: Dear 954lumingy, Thank you for staying with us and for taking the time to post your reviews online. We highly appreciate the five-star rating! We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. We look forward to welcoming you back soon! Teo Reservation Officer
soloist2024
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on May 13, 2024
• The hotel is centrally located at the heart of Puerto Princesa, accessible to the famous restaurants. • The ambiance of the hotel is tropical vibes, the lobby, and the front desk create a good vibe • Staff are friendly, approachable, and polite, and the big plus is the staff is well trained and professional they know their functions and duties. • Super B service, the hotel is clean, especially the rooms, the bed is comfy and fluffy, the AC is working well, and comfortable rooms have a Hot and Cold shower. • They also provide free shuttle service to the airport. • Overall, will stay here again and I recommend this hotel to my friends and colleagues.
Response from Property: Dear soloist2024, We highly appreciate the five star rating! Thank you for staying with us and for taking the time to post your reviews online. We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. We look forward to welcoming you back soon! Teo Reservation Officer
Guest User
Stayed in Feb 2023
Solo travellers
4.0/5
Very Good
Posted on Mar 13, 2023
The place is clean, the workers are actually friendly. Bedroom was comfortable. A/c was cold. My stay was very comfortable. I would come back again. I had to change to a 4 star d/t my ride to the airport is late. Hopefully, not too late that I missed my flight.
Response from Property: Dear Baschisty, Greetings from Empire Suites Hotel! We highly appreciated the four stars rating! Thank you for staying with us and for taking the time to post your reviews online. We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We look forward to welcoming you back soon! Teody S. Germanis Reservation Officer