We had a great stay at the Melia in Puerto Vallarta in January. I would say the best thing about our experience was the friendliness and of the staff including the managers, check-in and check-out, and during dining. We always felt like they cared about our concerns and answered any questions we had. The pool is large and even though I read some complaints that it is not heated, we didn't have any issues and felt it was comfortable. The beach area was clean and maintained. The ocean was rougher than expected and the beach is more rockier in some areas than others, but it was still enjoyable and there were enough shallow areas that we felt safe with the kids. The location is close to the marina which you can get to in about 10 or 15 minutes of walking. Hiring a taxi or Uber was also very easy from the hotel. The hotel grounds are well maintained. Wildlife we saw onsite includes birds, iguanas, and turtles. There are 3 restaurants on the property - one buffet and 2 a la carte restaurants. The buffet was mostly good, but maybe could have had a few more items. The onsite Mexican a la carte restaurant was great for breakfast. The other a la carte serves mostly fish items which were good too. I think for the fish restaurant it would be nicer to have more "outdoor" seating to allow for more views as it felt a bit dark inside. The main reason for a 4 star rating is because the property is dated and could use a bit of a face lift, however the cleanliness was very excellent.