Mercure Hotel Duesseldorf Ratingen

old fashoined hotel, but quite clean and quite, and free parking, can not conplain for the price.

I paid a whopping 133e for a cold room with pillows I wouldn’t put in my dogs bed! Home in pillowcase no breakfast included and bought the worst coffee ever in the bar. Instead of just changing it I got a smart response and an attempt to charge me for two. So weak coffee machine wasn’t properly regulated in my view. I’d book elsewhere if I were you

This is at best an Ibis-equivalent hotel. The receptionist even called it a motel. The room is small and poorly equipped. There is no coffee-machine although there is a kettle. One of the cups still had the last person's coffee rim stain. There is no air-conditioning, no fans available and it is hot and airless. The window can be opened but only if you are prepared to leave the curtains open and be in full view of people visiting the Mcdonalds opposite. The road noise is not great either. The restaurant is closed, but I was offered a microwaved mini pizza! If you must stay in a Mercure in the area, go to the Mercure City Nord in Düsseldorf.

Travelling west from Poland, I chose the hotel for its location close to the autobahn; there are also two service stations a minute away to the south. On arrival, I was disappointed to be told the bar and restaurant were both closed for the evening, with no explanation given. Fortunately there is a good restaurant, Gasthaus Pont, just a hundred metres away. Breakfast was good, though quite expensive.

Check in was incredibly slow, receptionist seemed to struggle locating bookings and payment details

Clean hotel, nice personel. A bit cold room, but good sleep. Excellent breakfast! Will use again if needed.

Lots of parking space