Bled was a convenient stop on our road trip to Italy; I choose Hotel Triglav Bled for its proximity to the lake and for the nice onsite restaurant. I was disappointed. All sites advertise this hotel emphasizing the restaurant and the location. False information! The location is serene and quiet, which is a plus, but most other hotels in this price range are right on the lake. Steep walk to get to the lake from this hotel. The location did not bother me, but it should be noted that it is different than you might think per site info, web search and reviews.
My bad rating is based on the poor service we received. We arrived at 7 pm and I planned on having a nice dinner. I was told that the restaurant was fully booked and could not accommodate us (party of 2). We never received any information that advance booking was necessary. We were not offered even a drink, an appetizer nor a recommendation to other nearby restaurants. The refusal was blunt and unreasonable. There were no smiles, no information on the area, no options. Service was basically nonexistent. After walking around the lake and seeing numerous great dining options, nice restaurants, nice hotels right on the lake I regretted booking this hotel. Triglav Bled was a frustrating experience for over 600 USD/night. Not a 4 start by any means. Not up to US standards. Not friendly, not welcoming, not reasonable.