Don't stay here. NO AIRCO I booked it because Rome can get hot, and I was willing to pay extra to get a hotel with air conditioning. However, with close to 40 degrees outside, there was no air conditioning on 3 nights out of 4. Apparently, at least three upper floors at the hotel didn't have air conditioning. I was offered one night at a different room with airco but it was so noisy, right on the street, that it was impossible to sleep for that reason (I'm quite sure I saw it adv. Now, one would expect that the hotel would do something to mitigate this. No, they don't. They said they can't even offer fans. And my room got sun the whole day, so it was very hot. At some point on Sunday, I was told that the air conditioning is not working, but as it was not an emergency, the workmen only will come on Monday. For me, it definitely was an emergency because I needed to sleep at night. And for a hotel that's so expensive, one would expect that it sees no airco during hot days as an emergency. But no. Later on, it became apparent that they had no idea what was wrong because whilst they were "waiting for a spare part" to fix the problem, the airco sometimes started working still. Anyway, out of the planned blissful holiday with family, I spent hours at the front desk trying to find solutions. Some staff were great. Some had very poor people and English skills and yelled at customers (Michael). Eventually, I received a 20% discount on my stay - absolutely not enough to compensate for all the stress and lost time over these days. If I had wanted to stay without airco, I could have paid 70% less somewhere else. SHOWER IN THE BEDROOM (not bathroom) For this price, you'd expect the shower to be in the bathroom. It's not. It's IN the bedroom. The sink and toilet are in the bathroom. If you need any privacy with showering, good luck. POOR BREAKFAST The breakfast is so basic, cheap bread rolls and some ham+cheese. Very poor selection. Croissants were good. NO ROOM SERVICE There is no room service, although it's advertised (even in the booklet in the room). I overheard that there might be room service for a couple of days a week when the restaurant downstairs is open. However, when we arrived, the restaurant was open, but we were told we can't order in the room but can only eat at the restaurant. Skip it.