La Locanda di Piazza del Popolo

This was our first night/hotel in Italy for a weeks holiday/cruise. It was the closest location (left) for our onward rail connection to the west coast (Civitavecchia). Initially, it was hard to find the hotel (at night/dark) and its front door (which wasn't illuminated). Thankfully reception staff came downstairs to the front door and talked us onto their location by mobile phone. There's a small hotel name/plaque at the front door, with several other plaques within the multi storey building (not easy to see, hence the issue). We were taken upstairs (used the small lift) to reception. The Philippine staff were very friendly and efficient, explaining everything that we needed to know for our one night's stay. A clean, small room, with a Tv, at 158 euros for 2 (146 UKP). We also had to pay 7 euros at reception ref city tax. You get no breakfast for this price. Expensive for what you get. The next day we were allowed to keep our luggage in a safe room whilst we walked out locally looking for breakfast (McDonald's is a short distance away and was ample). Our room was nothing like the advertisement/photo shown to the left of this review (we had half the size of room). We had to check out at 11am. The best thing about our stay was the staff, which we'd like to thank.

Extremely small room, not shown as the pictures at all. Booked a room with double bed, room gave us 2 twin beds put together, it kept moving, was very uncomfortable. Pillows were so thin that you feel like you’re sleeping without a pillow. There was no mirrow (except the one in the washroom) very tiny room, difficult to move around or even open your luggage.

The room was bare minimum and a little dingy. The water out of the shower smelled and the bed was the most uncomfortable bed I’ve ever slept on. Our double was two twins pushed together that started sliding apart in the night. We were supposed to stay three nights but left after one. Our backs couldn’t survive another night. Also I know it says no breakfast included but there wasn’t even a coffee maker or anything. I suggest spending a little more to get something more comfortable

Aside from location, would not recommend this property. Room was run down with broken tiles on floor, broken knobs, shower filled up with water and room was infested with ants and bugs. Really disappointed.

Average quality of services (not perfect linens but decent, air conditioning was working but it was hard to regulate), good public transport (metro 5 mins distant), quiet neighborhood close to piazza del popolo.

Smelly seawer in bathroom. Nice close to city.

We really wanted this to be a nice one. And the room looks pretty nice, the design, the bathroom, etc. But while there was one person at the front desk, not many answers or good service came from them. We arrived, it wasn't terribly hot in Rome, but it was inside the room. When we tried to turn the a/c on, it wasn't working. Went outside and the person confirmed it was not working. We asked to be changed to a different room. We were told there were no rooms available... and, that even if we changed it wouldn't solve much, cause apparently a/c weren't working in any of them. Doubt it is true now, since each room had its own individual unit. I asked about fixing this to stay, and was told it was going to be taken care of. Never happened, if I had known that I would have changed hotels and ask for a refund. Wifi worked the first day, after that no wifi either, so using our phones and service from the US to cover for that, not a great thing. Asked again and was told it'd be fix with people coming to take care of it by 8am in the morning. You can guess the rest. No a/c. No wifi. Only got fixed for our last night before leaving, so far from ideal. By now I assume you may not choose this one, but to be fair, the room looks really nice, location is at a nice walkable distance. If a/c is not an issue when you come, and you are lucky with wifi, you may have a great time. It wasn't our case. And in my book half of the issue was the issue, the other half being lied about it.