Bokai Garden Hotel Reviews

The sheets were not clean and there was no lock on the door. The front desk helped us change to another room, but the heater didn't work. Too lazy to change again

Was amazing stay just no fridge in the room check in was easy with card n 100$ deposit room was very clean

Staff was not friendly. The whole room only has one chair, no table. No water, no kettle no nothing. Won’t come again

a bit noisy

Facilities: Furniture is a bit old, bed is big Sanitation: Clean and tidy Environment: There are many restaurants across the road, 🈶️Panda is a good Chinese lunch box, very close to Hartford BW Hotel, convenient to get on the bus with the group

I booked this hotel on short notice, mainly because of the cheap price. I was not disappointed after seeing it in person. The room facilities are a bit old, but the room is quite big and clean, and the bed is quite comfortable! Good value for money, I will consider it next time!

The front desk and service are very good, but the room facilities are old and the wifi is often not connected. The hotel has convenient parking, the courtyard is brightly lit at night, and the water in the swimming pool in the courtyard is clean.

This is the worst hotel in my 20-day trip to the United States! Because it is in the Chinese area, it is convenient to go to banks and supermarkets, but this is the only Chinese store I booked, but it is the most disappointing! I was given room 333, which is not only difficult to find, but also extremely hot after opening the door, and it feels like being sunburned. Then, there is only one trash can in the bathroom in the whole room, and they don’t even want to put an extra trash can; there is no refrigerator, saying that a small room does not deserve a refrigerator, haha; the water flow is very small, and the water pressure is not enough! This is the only place where I encountered this problem, and I don’t understand it! The shower is not enough, even brushing teeth is not enough; the room has no paper towels except toilet paper; the soap is the worst soap, and it rots just by tearing it hard before using it! The air conditioner is noisy...

The room is very clean and sanitary Environment: It's OK! There are restaurants next to it, which is very convenient for eating! The service attitude is also very good! The bathroom facilities are also very convenient!

The hygiene in the Chinese area is average, and a set of pajamas disappears within an hour of drying. There are large Chinese supermarkets and restaurants nearby.

There were big stains on the white hair, stains and hair on the bed sheets, the bathroom light was not on, and the sink drain smelled awful. I hope Trip will improve its hotel selection in the future.

There was a bad smell, there were a lot of mosquitoes, the sheets were dirty, the air conditioner was very noisy, the front desk service attitude was very poor, I clearly booked a room with a balcony through Ctrip, but the front desk privately changed it to a room without a balcony, the attitude was extremely poor

Hygiene: The floor is covered with hair, which is unsightly Service: None, basically no room service every day Accommodation: No soundproofing, the people next door are like living next to you, if the room next door moves, your room will shake; There were all kinds of clanging sounds from the morning; Help... The only advantage that is not directly related to it is: There is a business district next to it + a great Cantonese restaurant, the portion is so large that you can't finish it, the price is reasonable, and the taste is very good

The room is spacious and the location is great. There are a lot of delicious food across the road. The beauty Michelle is very considerate and helped us a lot. I really like it👍