Guest User
March 20, 2025
If I could rate it higher, I would. This was by far not just the best place we have stayed for a winter holiday, but any holiday. I'll try to break down why it was so fantastic. Check-in On arrival you walk in to a beautifully designed foyer and greeted by the warm and friendly reception team. The check-in process was smooth, everything we needed to know about our stay was clearly explained to us, given a document to refer back to in case we forgot anything and handed our room keys. The room We booked the double superior room with bathtub but we were very kindly upgraded to the large double with bathtub and separate shower. The room was the one advertised on their website which you can do a 360° view of. I'm not sure the 360° does it justice, the space is just fantastic and in keeping with the rest of the hotel, very nicely designed and meticulously cleaned. If I had to nit pick, there wasn't any tea or coffee making facilities in the room but that really didn't detract from our experience. The ski lockers No expense spared here, these were fantastic. Huge open space so you're not fighting for space when all the guests are trying to get their boots on in the morning. The individual lockers themselves were very modern with plenty of space for all your gear and well ventilated with a mild heat. Hanging space in a pull out wardrobe for jackets and salopettes, boot rack, glove rack, helmet rack and space for skis/snowboard. And a vanity mirror just to make sure you're looking on point before you head out and to remind you what an exhausting day you've had when you come back 😅. The spa Saunas galore, indoor therapy pool which goes to a heated outdoor large pool. Hot tubs, Scandi sauna outside, and again exceptionally clean. The restaurant The food is elegant, delicious and beautifully presented. At dinner, 3 courses are freshly prepared and served to you and there is also a fantastic buffet which is kept fresh at all times. At breakfast the chef makes omelettes to order, there is a huge selection of fresh breads, salads, hot and cold meats, beans, scrambled egg, I could go on, it's just vast. How they keep everything so fresh on such a vast selection is beyond me but they do it very well. The bar For a huge hotel, the bar is really cosy which makes for a great atmosphere. You can gather round the bar for a more lively atmosphere or head out in to the larger space behind the bar for a quieter, more relaxed environment. The selection of drinks is huge and if it's not on the list the knowledgeable bar staff will make it for you. The staff Everyone greeted us with a warm and friendly smile. Even in the interactions between the staff they all looked like they were having fun and enjoying working there. It made for a really enjoyable environment to be in. Summary We've stayed in a lot of hotels, chalets and air bnb's in the 15 years we have been together. I find that the catered options often try to do everything but without a specific focus, often