Av Sta Rosa 5001, Privada Juriquilla, Santiago de Queretaro, MexicoView Hotel Details
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Hotel Fujitaya Guest Reviews
4.6/5
Great
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
The reception was extremely helpful and considerate. Although not expected, english speaking was very helpful (i believe her name was Moi). The lobby store clerk was very professional and kind. An english speaking waiter made my dining experience as good as the establishment would have wanted by steering me in the right direction. You could sense the pride in every employee from the front doors to the clean room. Thank you for your professionalism!
Wesley
Stayed in Jan 2024
Family
1.0/5
Posted on Jan 16, 2024
The lack of ownership of the property. No body was in charge, I asked several times to talk to the Head Manger and never ever got connected to him. Very poor service. The sauna room needs a redo, starting with the rules of the saune. If you have a family, please dont stay at this hotel. Very poor environment for a family.
Javier
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 6, 2024
It’s magnificent every detail of the people that work there, such a nice stay
Efren
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 14, 2023
The staff was excellent, and the restaurant was very good. Iiked that the Pool was heated and the spa was just so realxing. Thank you very much for a beautiful stay...
Efren
Jorge
Stayed in Dec 2023
Business travellers
3.0/5
Posted on Dec 7, 2023
I saw a cockroach on the counter of the sushi Bar. Complain about it and the server told me that this things happens even if the fumigate 💀💀
Carlos
Stayed in Nov 2023
Couples
4.0/5
Very Good
Posted on Nov 6, 2023
Was a great experience to inmere into japanese culture. The hotel was better than expected. by the price is a good relation price-quality.
Julio
Stayed in Nov 2023
Other
3.0/5
Posted on Nov 7, 2023
The hotel its OK, although the noise in the room is very loud.
The rest meets the expectation.
jorge aguilar
Stayed in Oct 2023
Family
2.0/5
Posted on Oct 16, 2023
They charge you some dollars per hour if you want to check in before 15:00; they told me they had available rooms, but it’s a hotel policy to charge for early check in
Ivan
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 13, 2023
This place is a better location to enjoy and relax at the same time, the infrastructure is amaizing and gives the oppotunity to disconect for the stress and the daily routine.
Tim
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
Very nice room with many amenities, missing a microwave
Victor
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 19, 2023
Excellent hotel Japanese themed, the restaurant is fantastic, gym very well equipped, staff friendly and attentive and the room was very comfortable