We really enjoyed our stay at this property. The staff was friendly, the location was great and the views are spectacular. The hotel has a great pool as well, which we unfortunately didn't get to use due to a packed schedule. We stayed in a Caldera Panorama room, which has a great balcony and hot tub. The hot tub could have been a bit cleaner, and one of the parts also came off on its own, but overall it was nice to have. The room was a bit small, but the bathroom was spacious. It was clean overall, although the floors could have been cleaner/swept more when we arrived (note: I didn't have time to call the front desk about this, otherwise I'm sure they would have addressed it immediately). The true standouts for our stay were: i) the service/staff and ii) the hotel breakfast. The staff was SO helpful leading up to our stay, and were very responsive to all of my questions/offered great recommendations. Breakfast was absolutely delicious. Not only did they have a buffet, but they also offered a variety of egg dishes that were spectacular. And their freddo cappuccino was one of the best I had in Greece. Not to mention the breathtaking view while eating. Highly recommend staying here!