New Otani Inn Sapporo

New Otani Inn Sapporo Reviews

New Otani Inn Sapporo

1 Chome-1-1 Kita 2 Jonishi, Sapporo, JapanView Hotel Details
New Otani Inn Sapporo
New Otani Inn SapporoNew Otani Inn SapporoNew Otani Inn Sapporo
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New Otani Inn Sapporo Guest Reviews

4.3/5
Very Good
96 review
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.2
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All Reviews(96)
Positive reviews(93)
Reviews with photos/video(6)
Awesome stay(6)
Convenient location(6)
Great service(5)
Delicious breakfast(4)
Negative reviews(3)
Guest User
Natural Comfort Floor Triple Room Non smoking
Stayed in Jan 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 20, 2023
I thank you for the welcome and I will definitely come back again.
Response from Property: We look forward to seeing you again.
Guest User
Moderate Triple Room
Stayed in Jul 2023
Business travellers
3 review
3.7/5
Posted on Jul 21, 2023
Good location. The toilet is a bit old and the water a bit stuck in the bathroom.
Guech Houng San
Natural Comfort Floor Twin Room Non smoking
Stayed in Feb 2024
Friends
2 review
4.2/5
Very Good
Posted on Feb 5, 2024
Good location
L WongYM
Premium Triple Room
Stayed in Feb 2024
Family
5 review
4.5/5
Great
Posted on Feb 15, 2024
One-day tour groups usually gather at Exit 31 of the North Metro Station. It is a 4-minute walk along a straight road. There is a 24hrs convenience store along the road, which is very convenient. There are many breakfast styles to choose from, including Chinese siomai; Japanese style with more small and exquisite portions, such as hot spring eggs, ramen, and rice balls; Western bread, including squid pancake😋; there are also many choices of drinks, including hot drinks including hot chocolate👍. Because I stayed for two consecutive nights, the room was not cleaned and I had to pick up towels in the lobby. It is recommended that there is a place to collect the used wet towels 😉
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Guest User
Premium Triple Room
Stayed in Jan 2024
Friends
4 review
4.0/5
Very Good
Posted on Mar 9, 2024
I'm quite satisfied. It's convenient for traveling. The front desk service attitude is good. There are many Chinese people. The breakfast is Japanese-style and the variety is quite rich. The room is of a suitable size. It's just that the window leaks and the wind blows in all the time. I hope it can be improved.
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Itsen22
Moderate Large Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The location is very good and the CP value is very high Change of towels and supplies are available from the lobby every day. You can get as much as you need. Very good. My friend loved the souvenirs I brought back from the gift shop. I will come back next time.
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zydal
Premium Double Room
Stayed in Feb 2024
Friends
25 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The room is clean and comfortable, not large in size. The hotel is located close to Sapporo Station. There are many depar**ent stores and restaurants nearby. It is quite convenient. Especially the front desk of the hotel has a very good sense of service. If you have any questions, they will contact you and deal with them. For those of us who do not speak Japanese It brings great convenience to tourists, thank you very much!
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Guest User
Premium Double Room
Stayed in Jan 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The room was clean and very comfortable. I look forward to working with you again if you have the opportunity.
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ジュリアン
Stayed in Jul 2023
Solo travellers
11 review
4.2/5
Very Good
Posted on Jul 12, 2023
The location is between Sapporo Station and Odori Station, and it is convenient to go to both ends. Compared with other hotels, the new Otani is old, but the interior has been renovated, and the non-smoking rooms have a bit of smoke smell. I just checked out and the left can of drinks was in the refrigerator. I wanted to go and get them after six hours, but the staff went up to pick them up in the lobby and compared me to me. Thank you.
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Guest User
Moderate Triple Room
Stayed in Mar 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
It was a hotel that really reminded me of it haha.
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kiyotaka
[Moderate]Single 17 sqm 5th-7th Floor[Moderate][Single Room][Non-Smoking]
Stayed in Mar 2024
Solo travellers
5 review
4.5/5
Great
Posted on Apr 19, 2024
It was good and I want to use it again
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mmcbjo
[Comfort]Twin 24 sqm 10th Floor>[Comfort][Twin Room][Smoking]
Stayed in Jul 2023
Friends
4 review
4.0/5
Very Good
Posted on Jul 27, 2023
New Otani is considered an old-fashioned hotel, with good service and rich breakfast, but the room is small. The straight-line distance from the station is not too far, but you must find the right exit if you want to walk from the underground. We walked there based on the reviews of the original guests, and the tips at Exit 22 were very useful.
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Guest User
Stayed in Jan 2023
Family
10 review
5.0/5
Outstanding
Posted on Jan 8, 2023
The accommodation is very good, comfortable, the hotel is near the TV tower. suitable for everyone
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Response from Property: We hope to see you again.
Anonymous User
Moderate Twin Room
Stayed in Feb 2024
Couples
2 review
3.5/5
Posted on Feb 16, 2024
Sanitation is old and service is average
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JIHYOUN
Moderate Twin Room
Stayed in Jun 2023
Family
2 review
4.2/5
Very Good
Posted on Jun 20, 2023
The location and breakfast are really good, so all the minor flaws are covered. However, since the building is old, there was a slight moldy smell in the bathroom, and even though it was a non-smoking room, the smell of cigarettes permeated, which was a bit difficult. I used rooms on the 13th, 11th, and 10th floors. The higher the floor, the better the room condition, and the 10th floor and below were relatively poor.
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