Hilton Garden Inn Winter Park

Great hotel nd location; very clean; good experience at check in; good free parking

Excellent location to access Winter Park and communities north of Orlando. Clean, attractive and efficient property with exceptional staff. All of our requests - for towels, cleaning, a packing box- were cheerfully accommodated. The restaurant is modest with a limited menu serving breakfast and dinner. The food was well prepared and presented. I welcome amenity when working with a hectic schedule. The one issue was a staff misunderstanding in the interest of meeting our preferences. I booked a mobility accessible room with a location preference not next to elevator. A staff person changed the reserved room to one farther away from the elevator. Unfortunately the room change out is in a hearing accessible room. The error was clearly a mistake and corrected after the first night with apologies and a credit. I will happily stay at this property again when I am in town for business or pleasure.

Staff were about average but were more worried about talking to each other than to customer. Went for breakfast on 3/4/24 where I was not greeted or waited on till bill was given to me. I served my self due to wait women was in a full blown conversation with cook about where she went out night before. Will not stay at Hilton Winter Park ever again.

there is a leak from the bathtub in 103. i checked in at 12:15 and was told the tap house serves until 1, but last call was actually 12:30 the breakfast was terrible, the coffee mug had lipstick on it. Improve the ingredients and the breakfast would be great, it wasn't due to the prep or service. have charging cords available in your store to purchase. the outlet on the desk next to tv in 103 wasn't working so i had to work on laptop in bed so i could charge overall cleanly, nice hotel with kind staff.

Liked it was like new. Breakfast was good (for a price) except for the limp toast.

loved this hotel in winter park, very clean, new, great rooms, very nice bathroom! near the historic district and more!

The hotel was very nice as was the room. We stayed for 3 nights and even though it is posted in the room that housekeeping comes every other day to bring new towels and such we had no service at all. No clean towels, trash was overflowing out of every can, no coffee refilled. For the price I expect better service. I will stay elsewhere next time