CitiGO Hotel, West Nanjing Road, Jing'an Temple, Shanghai

CitiGO Hotel, West Nanjing Road, Jing'an Temple, Shanghai Reviews

CitiGO Hotel, West Nanjing Road, Jing'an Temple, Shanghai

Building 1, No. 1189, Wuding West Road, Shanghai, ChinaView Hotel Details
CitiGO Hotel, West Nanjing Road, Jing'an Temple, Shanghai
CitiGO Hotel, West Nanjing Road, Jing'an Temple, ShanghaiCitiGO Hotel, West Nanjing Road, Jing'an Temple, ShanghaiCitiGO Hotel, West Nanjing Road, Jing'an Temple, Shanghai
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CitiGO Hotel, West Nanjing Road, Jing'an Temple, Shanghai Guest Reviews

4.7/5
Amazing
3137 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(3137)
Positive reviews(3074)
Reviews with photos/video(484)
Easy to get around(285)
Friendly front desk staff(227)
Delicious breakfast(167)
Close to metro(152)
Comfortable bed(90)
Small room size(82)
Well designed(66)
Tasty coffee(22)
Negative reviews(63)
Guest User
Guestroom
Stayed in abr 2024
Business travellers
20 review
4.2/5
Very Good
Posted on 11 abr 2024
Good location , bed is comfortable, nice service. However, the room isn’t soundproof so you can hear all noises from other rooms until very late including hairdryer. I would say suitable if you come as a tourist but not for people who need a good rest before business meetings.
Response from Property: Dear guest, hello! Thank you very much for your comments. I am sorry and sad that I could not give you a pleasant stay experience. The lack of hardware small C with service to make up for, only hope to be able to visit again ~
Kenny Ming
Guestroom
Stayed in abr 2024
Solo travellers
1 review
3.5/5
Posted on 12 abr 2024
Modern style. No frills hotel. Clean. Close to train station. Convenient to get around.
Response from Property: Service is ours, mood is yours, good service embellishes your mood, we also work harder, thank you for your support, looking forward to meet again soon ~
Fai
Guestroom (2 beds)
Stayed in mar 2024
Friends
3 review
3.7/5
Posted on 20 mar 2024
The staff are really helpful and friendly. It just 3 mins walk from subway station. Local restaurants and convenience store are just cross the street. Anyway we had the bad experience when we checked in. We arrived at 7.30 pm and the room was not ready we gotta wait until 8 pm and when we reached the room the floor was all wet and dirty. This must be improve!!
Response from Property: We're sorry we didn't give you a good stay, we will rectify it immediately, thank you for your valuable comments! Have a great day!
CN.Torlage
Guestroom
Stayed in mar 2024
Couples
24 review
5.0/5
Outstanding
Posted on 17 mar 2024
We often come to this specific CityGo based on it great location, friendly service, delicious breakfast buffet options served until noon, it’s big screen to view NBA games and of course its pool table! My partner loves playing pool, so it’s always a pleasure to return! 👌👌
Response from Property: Dear Master, thank you for your recognition and love for us. We look forward to meeting you next time and wish you a happy life!
Anonymous User
Guestroom (Double bed)
Stayed in mar 2024
Solo travellers
10 review
3.5/5
Posted on 12 mar 2024
This is my 2nd time staying in this hotel. The hotel is located within 10 minutes walk to Yanping Road where you can find plenty of restaurants, cafe offering both local or western cuisines. I wasn’t exactly pleased with the cleanliness as I found dirt on the coffee table upon checked in. I informed the housekeeping staff on the floor and she came to tidy up the room. The condition of this room is better than the previous room I have stayed. It is rather inconvenient as there is no electronic safe or mini bar in the room. Two bottles of water are provided and replenished daily. For snooker play, this is a perfect hotel as snooker table is available at the lobby.
Response from Property: Sorry for bringing you a bad stay experience. CitiGO values ​​every guest’s opinions and suggestions. Thank you for your trust and corrections. We will continue to reflect and improve to create a better stay experience for everyone.
Traveler Dan
Stayed in dic 2023
Solo travellers
47 review
5.0/5
Outstanding
Posted on 25 dic 2023
This place is very nice. The room was warm, clean and spacious. The staff were nice and I’d come back again.
Response from Property: Thank you for your affirmation! We are serious about good service, health, we never dare to relax, trying to provide the best products to our distinguished guests, so that you live in peace as at home, sincerely look forward to your patronage again!
Andy_exp
Guestroom
Stayed in nov 2023
Business travellers
26 review
5.0/5
Outstanding
Posted on 3 dic 2023
Good location next to metro station. Rich breakfast from 7 till 12!!! Quiet cozy small room with automatic curtains, motion sensors, comfortable mattress and pillows and very fragrant shampoo. I definitely recommend it for 2-3 nights!
Response from Property: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again!
HYUNDAI MELAKA PREMIUM
Guestroom
Stayed in may 2024
Family
30 review
5.0/5
Outstanding
Posted on 31 may 2024
Overall is ok. However there are some guests smoking in the room. So that smoke smell come in our room through ventilation system. I hope hotel management can do more to all those stupid.
Response from Property: Thank you for choosing to stay with us and share your feelings! We apologize for the inconvenience, guests can contact the hotel front desk at any time if they encounter any hotel-related problems during their stay, we will help you solve the problem as soon as possible, our hotel is committed to providing you with a cordial and thoughtful experience, and sincerely look forward to your visit again!
Provoost Kris
Guestroom
Stayed in may 2024
Business travellers
11 review
3.2/5
Posted on 31 may 2024
All in all you get what you pay for. Trying to be a hip place but not overly in your face hip. So that’s good. No English at the check in counter but the staff is well trained to get things done. Didn’t get breakfast here. Many coffee shops in the vicinity.
Response from Property: Hello dear guests! Thank you very much for choosing to stay with us and sharing your experience! From your comments we know that our service is missing, we are very sorry for the inconvenience, guests during their stay any hotel-related problems you can contact the hotel front desk at any time, we will be the first time to help you solve the problem, our hotel is committed to providing you with a cordial and thoughtful experience, sincerely look forward to your visit again!
Guest User
Guestroom
Stayed in may 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on 17 may 2024
Nice design, had everything in room one needs and nice common facilities with bar, open restaurant etc
Response from Property: Thank you for your trust and love of the hotel, the core of the CitiGO brand is: social, light attitude, smart. Let you meet more friends with similar interests in our rich public area, bathe and sleep comfortably in high-quality rooms, and feel the convenience and speed brought to us by the intelligent guest control system anytime and anywhere, so that you can come with expectations and return happily. We look forward to welcoming you every time.
MsTraveller
Stayed in oct 2023
Other
9 review
4.7/5
Amazing
Posted on 29 oct 2023
The staff in the hotel was very helpful. We loved the baby football machine and pool table at the lobby area. We had lots of fun in the night playing a couple of games before heading back to the room. Room was decent. Extremely close to the Metro station with lots of food options around the area.
Response from Property: Dear guest, thank you for taking time out of your busy schedule to leave a review. CitiGO is a luxury social brand under Huazhu Hotel Group. Our goal is to make bathing and sleeping the best, from the bathing facilities in the bathroom to The mattresses are all from well-known international brands. The room is just a place for you to rest. Leave the rest of your time to our public areas, where you can enjoy the warm a**osphere and the strong social a**osphere will allow you to find more interests. Congenial friends join in the carnival. All CitiGO staff look forward to your next visit!
Juang
Guestroom (Double bed)
Stayed in abr 2024
Couples
3 review
5.0/5
Outstanding
Posted on 27 abr 2024
Interesting hotel lobby design which resembles more like a sports bar. Hotel staff are friendly and very helpful. Location is in a residential neighborhood, relatively quiet. Convenient store and small restaurants are within short walking distance from the hotel. Subway station (Wuding Rd Line 14, which is one stop from Jing'An Temple) is only 3-min walk from hotel. Breakfast spread is simple and sufficient. Room size is smaller but relatively big floor space makes the room feels spacious. The high position of the elevator at ground floor is slightly inconvenient for luggage (steep and narrow ramp), but the staff is always ready to help with the luggage. Highly recommended hotel -- value for money.
Response from Property: Thank you so much for your comments. We are so excited. As you have experienced, every detail of it has been poured into the unremitting efforts and efforts of our family's partners. To see your affirmation, we just need tears in our eyes. If you like it, you should come often, we encourage you to provide better service, I wish you a happy life
JUSTIN
Guestroom
Stayed in oct 2023
Couples
6 review
4.5/5
Great
Posted on 24 oct 2023
Convenient location. Our room was a little small for having two checkin luggage’s and two handcarry. Opt for a bigger one if you have that much luggage. Other than that no complaints! Lots of bikes you can hire on the street and food to eat
Mola
Guestroom
Stayed in abr 2024
Friends
5 review
4.5/5
Great
Posted on 22 abr 2024
Good location nearby Jing'an Temple. Also metro station very close. Small, basic, clean rooms. Rooftop was closed when we stayed there.
Response from Property: Thank you so much for choosing to stay with us and share your experience! Our hotel is committed to providing you with a friendly and thoughtful experience, sincerely looking forward to your visit again!
Guest User
Guestroom
Stayed in abr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on 18 abr 2024
Stayed here for one night and arrived late at midnight. Staff was helpful and friendly. Check-in went well and had a late check-out. Everything was clean and convenient. Good thing to know: for a couple the room would be quite small.
Response from Property: Thank you for your busy schedule to give us full praise Oh, your encouragement is the greatest support to us, we will keep the original heart has been to bring you clean health, warm and thoughtful service. Looking forward to your next visit OH