Shanghai Hongkou Sanzhi International Hotel

Shanghai Hongkou Sanzhi International Hotel Reviews

Shanghai Hongkou Sanzhi International Hotel

No. 59 Siping Road, Shanghai, ChinaView Hotel Details
Shanghai Hongkou Sanzhi International Hotel
Shanghai Hongkou Sanzhi International HotelShanghai Hongkou Sanzhi International HotelShanghai Hongkou Sanzhi International Hotel
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Shanghai Hongkou Sanzhi International Hotel Guest Reviews

4.4/5
Very Good
1140 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(1140)
Positive reviews(1059)
Reviews with photos/video(117)
Easy to get around(109)
Large rooms(49)
Close to metro(42)
Friendly front desk staff(41)
Perfect for business trips(26)
Stayed multiple times(14)
Loved the night views(9)
Great swimming pool(5)
Negative reviews(77)
Aï 爱 LOVE
Deluxe King Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Very quiet, clean and swimming Pool was nice too. Close to metro station! I recommend this place.
Guest User
Deluxe King Room
Stayed in Feb 2024
Business travellers
24 review
4.7/5
Amazing
Posted on Feb 17, 2024
Best internet and staff,decent amenities,nice city view in some rooms.
Estrella 星星
Premium Twin Room
Stayed in Dec 2023
Friends
11 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The hotel is supet well located, is clean, the bed was super comfortable! And the service was great. Breakfast was good as well. Super close to the metro.
Guest User
Premium Twin Room
Stayed in Dec 2023
Family
18 review
4.0/5
Very Good
Posted on Dec 30, 2023
Warm hospitality, excellent location
Guanfei
Deluxe King Room
Stayed in Feb 2024
Business travellers
15 review
2.0/5
Posted on Mar 2, 2024
It was rebrand from Sheraton , not the same standard 1. In front of the main rotating gate (inside ) 2 staff standing wearing black suits (seems like security) just talked to each other , no guest assistance , tall gentleman from 北方 even spit in the plant in the lobby .2. Room carpet are damaged , toilet shower room broken , old . No inves**ent . 3.Still using the Sheraton logos every where . AC noisy . NEED REALLY A GOOD GENERAL MANAGER TO LIFT THE SERVICE , OWNERS NEED TO INVEST ON HARDWARE .
Response from Property: Thank you for choosing Shanghai Hongkou Sanzhi International Hotel, and for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and sincerely apologize for failing to meet your expectations. I have shared your feedback with our Hotel Executive Management to ensure the necessary guidelines are in place and reviewed to preventable the issues you mentioned from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Guest User
Deluxe Twin room
Stayed in Jan 2024
Couples
4 review
1.7/5
Posted on Jan 12, 2024
The room was very dirty and there is human hair inside our bathroom, I don’t wanna make a fuss, so I didn’t say anything, but this is overall a very, very, very, very bad hotel. Consider how expensive it is. also the member of the hotel is a bit weird too. I was just asking them if they can help us change the currency because the only thing we have is cash, but in China we have to use the app to shop, usually in other hotels, they would do this for me, since I can totally testify if the cash is a real cash or not, still they think that I was frauding them because I want to use cash to exchange money in the app.  I don’t know any hotel will suspect that their customers is trying to fraud them. The people in a counter is not very friendly. I don’t know if is because we are not Chinese or not. I just strongly recommended not going to this hotel. I was very disappointed about the services and everything of Sheraton.
Guest User
Deluxe Twin room
Stayed in Sep 2023
Business travellers
1 review
4.2/5
Very Good
Posted on Oct 5, 2023
Good hotel for business travels. Amenities a bit older.
Response from Property: Thank you for choosing Sheraton Shanghai Hongkou Hotel, and for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and sincerely apologize for failing to meet your expectations. I have shared your feedback with our Hotel Executive Management to ensure the necessary guidelines are in place and reviewed to preventable the issues you mentioned from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Bai
Executive Club Twin
Stayed in Dec 2023
Family
29 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The location is very good, it's very convenient for you to reach out. The food of breakfast and lounge is good. Service in the room is very good.
Giacomo
Deluxe King Room
Stayed in Dec 2023
Business travellers
7 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Sheraton has become the hotel I stay the most when visiting Shanghai.
Maurice_Linus
Deluxe King Room
Stayed in Feb 2023
Business travellers
20 review
5.0/5
Outstanding
Posted on Feb 28, 2023
Excellent service delivery, very helpful front office with excellent customer relationships. I enjoyed my stay here.
Awesome Keys
Deluxe Twin room
Stayed in Sep 2023
Family
4 review
3.0/5
Posted on Sep 26, 2023
Bad services compare to other similar style hotel. Especially the front desk guy.
Response from Property: Thank you for choosing Sheraton Shanghai Hongkou Hotel, and for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and sincerely apologize for failing to meet your expectations. I have shared your feedback with our Hotel Executive Management to ensure the necessary guidelines are in place and reviewed to preventable the issues you mentioned from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Guest User
Deluxe Twin room
Stayed in Jun 2023
Booked for others
51 review
5.0/5
Outstanding
Posted on Jun 13, 2023
The hotel has a good location which is close to the Bund and to the metro station. There are also supermarkets and restaurants nearby. The check-in was quick given one of my friends is a foreigner. The room and services were not bad, which is at the average 5-star level. My friends did not have breakfast in the hotel, however the quality of the food in the hotel is generally good.
Lee
Deluxe King Room
Stayed in Feb 2024
Business travellers
7 review
4.2/5
Very Good
Posted on Apr 4, 2024
Not with Marriott anymore,
Anonymous User
Premium King Room
Stayed in Sep 2023
Business travellers
7 review
4.7/5
Amazing
Posted on Dec 4, 2023
It was good days in shanghai. Just locations!
Aang Hidjaja
Executive Club City Light, King Room
Stayed in May 2023
Business travellers
33 review
4.2/5
Very Good
Posted on May 31, 2023
I booked a non-smoking room but the room smelled with smokes
Response from Property: Thank you for taking the time to let us know about your experience while staying with us. I have shared your feedback with our Hotel Executive Management to ensure the necessary guidelines are in place and reviewed to prevent all the issues you mentioned from occurring in the future. I hope you choose to stay with us again when your travels bring you back to Shanghai.