Home Inn (Shanghai Lujiabang Road Metro Station) Guest Reviews
4.4/5
1062 review
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Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(1062)
Positive reviews(999)
Reviews with photos/video(51)
Clean and tidy(210)
Easy to get around(92)
Convenient location(88)
Friendly front desk staff(60)
Classy environment(53)
Close to metro(44)
Strange smell in room(20)
Stayed multiple times(6)
Negative reviews(63)
Tzu-Chun Wang
Double Room
Stayed in มี.ค. 2024
Solo travellers
2 review
2.7/5
Posted on 10 มี.ค. 2024
not so professional and friendly
if pay same price it can be another better hotel choice
Response from Property: Dear guest: Hello! Thank you very much for staying in our hotel and taking the time to give us a review. The price of our hotel is medium-priced among similar hotels in Huangpu District. If we can't make you feel that it is worth the money, it means that we are not doing well enough. We will continue to work hard! Looking forward to seeing you again~
jayne yao
Double Room A
Stayed in ม.ค. 2024
Family
1 review
5.0/5
Outstanding
Posted on 25 ก.พ. 2024
Nice and good location
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Double Room A
Stayed in ต.ค. 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on 26 ต.ค. 2024
The room was nice and relatively large for Shanghai. There was a minor incident during our stay but we were able to change rooms very quickly. The overall service was very good and it was close to the subway station.
Original TextTranslated by Google
Response from Property: Thank you for your review. The room is clean and the auntie cleans the room very carefully. The hotel is located in Huangpu District, downtown Shanghai. The surrounding living facilities are complete. Nanjing Road, Huaihai Road, Xintiandi, Yuyuan City God Temple, Oriental Pearl Tower and other attractions are concentrated. It is the best choice for you to travel to Shanghai. I look forward to your visit again!
Guest User
Double Room A
Stayed in ก.ค. 2024
Business travellers
1 review
4.0/5
Very Good
Posted on 18 ก.ค. 2024
The room was quite clean, but the bedsheets were a little dirty. After changing them once, they were still a little dirty. The aunt who changed the bedsheets was very nice. Later, the front desk upgraded me to a room with a window. When I changed rooms, a robot delivered the room card to me. Overall, it was OK, but the hygiene should be better, otherwise the physical examination experience would be discounted. Brand stores should build their brands well.
Original TextTranslated by Google
Response from Property: Dear, I really blame myself for not giving you a perfect stay experience this time. Thank you very much for your valuable suggestions. Our hotel will make corrections one by one and strengthen the cleaning of the guest rooms. You are welcome to stay again next time.
Anonymous User
Double Room A
Stayed in มิ.ย. 2024
Solo travellers
3 review
2.2/5
Posted on 20 มิ.ย. 2024
Advantages: Very close to the subway station, there are supermarkets and various small restaurants just downstairs, convenient transportation. Although the room has no window, it is well-organized and has everything it should have. The sheets and quilts are very clean, and the air conditioner and TV are working properly. Although the cup is a disposable paper cup, it is covered with a plastic bag.
Disadvantages: Because there is no window, the room has a damp smell, and the air conditioner should not have been cleaned for a long time, and the output wind has a stinky smell. And on the first day, a bug crawled onto the bed. I shook it off the ground and put it in a beverage bag and threw it out the door. As a result, on the second day, I saw the same bug on the washstand again, and I don’t know how it got in. There is no toilet paper in the room, only rolls of toilet paper, and I have to go to the supermarket to buy boxed toilet paper. There is a time period for cleaning the room. I went out at 3 pm and came back at 9 pm, so the room was not cleaned. Hey, anyway, I only stayed for two nights, forget it, I won’t stay at Home Inn in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Home Inn and leaving your stay experience in your busy schedule. Thank you for your valuable evaluation of the hotel. We are deeply sorry for the dissatisfaction during your stay. Regarding the problem you reported, the hotel has immediately made rectifications. If you have any comments or needs during your next stay, please be sure to let us know and we will do our best to solve them. Sincerely look forward to your next visit, thank you! Hotel General Manager: Elle
Guest User
Business Double Room
Stayed in มิ.ย. 2024
Business travellers
4 review
0.5/5
Posted on 11 มิ.ย. 2024
It should be a registered store that has been open for many years. It is hard to imagine that it is a business hotel as soon as you enter the door. The room is not very big, the floor is cracked, and the ceiling is moldy. It is really a chain store. I didn't want to give a bad review, but the more I think about it, the more speechless I am. The most basic hygiene is not good. The toilet is very dirty and smells bad. The floor drains next to the toilet and the shower are very smelly. It is impossible to sleep at night without closing the door. There is no toilet paper in the room... The sound insulation is also outrageous. The carpet in the corridor outside will make a lot of noise when someone walks. I have stayed in the Home Inn in Xuhui before and it was pretty good. This store is really a thunderbolt
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that have enabled us to discover the deficiencies in our work and make timely improvements and continuous progress. We attach great importance to the issues you raised. The hotel management has conducted serious investigations and timely improvements. Your tolerance and understanding are the greatest encouragement and support for our work! We are certainly not the best now, but we will definitely improve. I hope that we can change your attitude in the future, and I also hope that you can give us time to grow. I hope that we can serve you better again in the future! I wish you good work and good luck! Xiaoru will continue to work hard to improve. Love you, Xiaoru. Store General Manager: Elle
Guest User
Double Room A
Stayed in ต.ค. 2024
Solo travellers
4 review
4.7/5
Amazing
Posted on 7 พ.ย. 2024
Good value for money. The room is large and close to two subway lines, making it very convenient to travel. There are many restaurants around. The service is attentive, and the hotel specially provides umbrellas on rainy days.
Original TextTranslated by Google
Response from Property: Thank you for your review. The room is clean and the auntie cleans the room very carefully. The hotel is located in Huangpu District, downtown Shanghai. The surrounding living facilities are complete. Nanjing Road, Huaihai Road, Xintiandi, Yuyuan City God Temple, Oriental Pearl Tower and other attractions are concentrated. It is the best choice for you to travel to Shanghai. I look forward to your visit again!
Guest User
Guestroom (2 beds) A
Stayed in ต.ค. 2024
Other
26 review
1.5/5
Posted on 1 พ.ย. 2024
There are no other advantages except that it is close to the Red House Hospital. The soundproofing of the room is extremely poor: the sound of the waiter pushing the cleaning cart and the robot passing by can be heard clearly. The most speechless thing is that there is no mobile signal in the room📶, which means that you can only surf the Internet and cannot receive any calls. After staying for two nights, the calls were all received in the form of text messages. Look at the signal display in the picture, there is only one bar at most, and there is no signal most of the time!
Original TextTranslated by Google
Response from Property: 首先感謝您告知我們有在您入住本酒店期間所遇到的問題。非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意。我們希望在不久的將來有機會為您奉上更好的服務。
Minuojiademini
Double Room
Stayed in ต.ค. 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on 12 ต.ค. 2024
Good location, very close to the subway station, convenient for travel. The small alleys around are also very unique. The room is clean and fresh. The Red House Hospital is just opposite, so you don't have to rush in the morning. I will choose this place next time.
Original TextTranslated by Google
Response from Property: Thank you for your review. The room is clean and the auntie cleans the room very carefully. The hotel is located in Huangpu District, downtown Shanghai. The surrounding living facilities are complete. Nanjing Road, Huaihai Road, Xintiandi, Yuyuan City God Temple, Oriental Pearl Tower and other attractions are concentrated. It is the best choice for you to travel to Shanghai. I look forward to your visit again!
Guest User
Double Room A
Stayed in ส.ค. 2024
Solo travellers
4 review
3.2/5
Posted on 31 ส.ค. 2024
The TV in the room can only watch certain TV stations and cannot cast the screen. The sound insulation is average. The shower head is not very clean. This has not happened in other Home Inns I booked before. The mobile phone signal is indeed not very good... The room is relatively large
Original TextTranslated by Google
Response from Property: Dear, I really blame myself for not giving you a perfect stay experience this time. Thank you very much for your valuable suggestions. Our hotel will make corrections one by one. You are welcome to stay again next time.
Guest User
Double Room A
Stayed in ก.พ. 2024
Business travellers
36 review
5.0/5
Outstanding
Posted on 27 ก.พ. 2024
This price is very affordable, and there is no price increase due to weekends. It is also close to the subway station, making it convenient for travel. Although the room is a bit small, it is still clean and tidy.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Business Double Room
Stayed in ส.ค. 2024
Family
1 review
3.7/5
Posted on 25 ส.ค. 2024
The wooden floor of the room is too old and has peeled off. The bed sheets and quilt covers are also dirty.
Tea or coffee is welcome: four bottles of purified water. There are many restaurants nearby and the subway is convenient. The price is OK. I don't have high requirements.
Original TextTranslated by Google
Response from Property: Dear, I really blame myself for not giving you a perfect stay experience this time. Thank you very much for your valuable suggestions. Our hotel will make corrections one by one. You are welcome to stay again next time.
Guest User
Double Room A
Stayed in ก.พ. 2024
Couples
3 review
1.0/5
Posted on 17 ก.พ. 2024
A very bad experience. This Home Inn is the worst of all the Home Inns I have ever stayed in. The room is small, there is no wardrobe, no screen projection, no paper towels, only roll paper in the toilet, and the lighting is too dark, especially in the toilet. There's a strange smell in there! Moreover, the smell lasted for a long time. What made me most uncomfortable was the bedding, which felt very unclean! I have some allergies. I hope you all choose carefully!
Original TextTranslated by Google
Response from Property: Dear, I really blame myself for not giving you a perfect stay experience this time. Thank you very much for your valuable opinions. We will make rectifications in the hotel. Welcome to stay again next time.
louis565867
Double Room
Stayed in ส.ค. 2024
Other
1 review
1.0/5
Posted on 6 ส.ค. 2024
I booked two rooms and had varying degrees of itching on my body in both rooms. I thought they were mosquito bites, but when I got home I found coin-sized red lumps. What a rubbish hotel with such poor hygiene. I'm seeking medical treatment now... bad luck.
Original TextTranslated by Google
Response from Property: Thank you for letting us know about the problem you encountered during your stay at our hotel. We are very sorry that we could not meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Jinwanayayo
Double Room A
Stayed in ส.ค. 2024
Business travellers
7 review
2.0/5
Posted on 5 ส.ค. 2024
Facilities: Old, poor sound insulation, you can hear the conversation in the corridor clearly, no toilet paper in the room, only a roll of toilet paper in the bathroom.
Hygiene: Worrying, there are mold spots on the ceiling, it is hard to guarantee that you will not get sick if you stay for a long time. The air conditioner also has a smell.
The most speechless thing is the price. It is more than 400 yuan to book one day in advance and on the morning of the day. It becomes more than 200 yuan to book on the night of check-in. The price difference is terrible! ! !
Welcome tea or coffee: I have checked in many times, but I have never received it!
Original TextTranslated by Google
Response from Property: Thank you for letting us know about the problem you encountered during your stay at our hotel. We are very sorry that we could not meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.