1 Chome-1-1 Kasumicho, Yamagata City, Yamagata Prefecture, 990-0039, JapanView Hotel Details
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Guest Reviews of Hotel Metropolitan Yamagata
9.2/10
Great
275 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.9
Service9.1
Cleanliness9.3
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All reviews(275)
Positive reviews(271)
Reviews with photos/video(79)
Large rooms(41)
Easy to get around(35)
Convenient for shopping(26)
Near shopping area(24)
Delicious breakfast(19)
Loved the view(12)
Highly recommended(5)
Luggage delivery service(5)
Negative reviews(4)
Guest User
Deluxe Corner Double Room Non smoking
Stayed in Aug 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Oct 15, 2025
Next to the train station and bus stop. The breakfast Japanese one is amazing. Highly recommended
Clara Chwee
South Tower Twin Room
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 12, 2025
Great location directly connected to Yamagata station. My room was at the South wing which seemed new. The room is on the small side for 2 adults but has everything we needed, was pleasantly surprised with the handy steam iron! There are 2 x coin laundry at South Tower level 2; vending machines; microwave oven. Ice machine on several floors. The front desk staff were helpful, they allowed us check-in before 3pm and helped make a reservation at Yamagyu restaurant, really appreciated their help. The location is really convenient with the taxi stand and bus terminal right in front. Lots of food options around it.
Guest User
Deluxe Triple Room-Non-Smoking
Stayed in Mar 2025
Family
20 review
10/10
Outstanding
Posted on Apr 4, 2025
The room is spacious with good view. The location is excellent as there is access to the JR station and the mall inside the hotel.
Guest User
Deluxe Corner Double Room Non smoking
Stayed in Dec 2024
Couple
6 review
10/10
Outstanding
Posted on Jan 27, 2025
The location was absolutely unbeatable—right inside the train station, making it incredibly convenient! Surrounded by a wide variety of food options both within and outside the station, it’s a food lover’s dream.
The staff were friendly, and the room was spotless and comfortable. Without a doubt, I’ll be staying here again whenever I’m in town!
Aisyahhh
South Tower Semi Double Room
Stayed in Dec 2024
Couple
20 review
10/10
Outstanding
Posted on Jan 29, 2025
Perfect hotel location inside the train station building. Very convenient if you’re travelling using shinkansen. The room is big and clean. Staff also very friendly and welcoming. Bus stop to Zao Onsen also here.
6/7
K 型遊
South Tower Semi Double Room
Stayed in Dec 2024
Couple
28 review
9.5/10
Amazing
Posted on Jan 11, 2025
Connected to JR Yamagata, very convenient.
Breakfast not so good. Either western buffet or Japanese set. Quality of western buffet should be improved. Room spacious.
Guest User
Standard Single Room
Stayed in Nov 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Jan 7, 2025
Excellent stay in a nice clean single room on the 7th floor which also has an ice machine and vending machine and microwave on the same level. Other levels have coin operated laundry machines too.
Very conveniently connected to the Yamagata Shinkansen station!!
#Annie#
South Tower Twin Room
Stayed in Sep 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Nov 6, 2025
Hotel is accessible through JR station. Hotel is clean.
Guest User
South Tower Semi Double Room
Stayed in Oct 2024
Couple
5 review
10/10
Outstanding
Posted on Nov 18, 2024
Room was spacious location was good service was excellent, will stay here again when i return back to Yamagata
Guest User
South Tower Twin Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 27, 2025
Perfectly located in the station but very clean and very quiet. Stored our luggage while we visited other towns nearby.
Guest User
South Tower Twin Room
Stayed in Mar 2025
Couple
28 review
10/10
Outstanding
Posted on Apr 18, 2025
Great experience. The closest hotel to Yamagata station. We stayed at the other tower. It seems newly built and extremely clean. Would definitely come back.
Guest User
South Tower Twin Room
Stayed in Dec 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 25, 2025
Room was really as per picture. The view was great with the striped windows. Quite spacious, able to accomodate up to 2 suitcases opened.
Location is also great as it's directly connected to the JR Yamagata station & S-PAL beside. You will be able to walk to the south tower through the internal passage way. Overall would recommend - really worth the price point, was comfortable and had everything we need for our stay.
Guest User
Deluxe Twin Room Non smoking
Stayed in Mar 2025
Family
3 review
9.0/10
Great
Posted on Apr 24, 2025
Clean & conveniently located hotel - JR station is just at the door steps!
Wen Hui Ng
Deluxe Triple Room-Non-Smoking
Stayed in Nov 2024
Family
8 review
10/10
Outstanding
Posted on Jan 2, 2025
Very convenient location. Near the bus terminal and can take the bus easily to Zao Onsen. Good and friendly service from the staff who helped us to keep our luggages after we checked out. South building room is newer but smaller.
Guest User
Deluxe Triple Room-Non-Smoking
Stayed in Nov 2024
Family
1 review
8.5/10
Very Good
Posted on Jan 3, 2025
Convenient to All. Breakfast is good😋. As requested thankful for giving us a good view room.