Shanghai Marriott Hotel Pudong South

We took two kids out of Disneyland, one of them fell asleep, so we decided to stay nearby for one night, thinking that Marriott was close and should be good, but it turned out to be... Facilities: 1. We booked a Transformers themed king-size bed room, but when we arrived, we found out that the king-size bed room is just a name, not a king-size bed. It's my fault for not seeing it clearly. Be careful with children 2. There is no bed guard, no bed guard, no bed guard, be careful with children 3. The theme room just has an extra bed end cloth and a logo on the wall, and there is nothing to entertain. If it's for children to play, there's no need to spend this money. Even my 5-year-old son complained... 4. When I was eating takeout, I was thirsty and found that the refrigerator was empty. I haven't encountered such a thing for a long time... Service: 1. We arrived at the hotel at 10 pm and provided the household registration books of the two children, but the front desk said that the children did not need to be registered. The one I brought was my biological child. What if it was not my biological child? This is a serious violation of regulations! 2. The children's theme room is on the 2nd/3rd floor, which is a low floor. Be careful if you want to book it. After receiving the room card, I was not satisfied and wanted to upgrade to an executive room, but was told that it was out of stock. 3. When I got to the room, I found that the bed was very small and could not fit two children and two adults. I asked to change rooms. The first caller told me that there was no room and said to check again. The second caller said that there was a room but no king-size bed. I agreed to a twin bed, but it was an ordinary twin bed. I asked if the price difference should be refunded since it was an ordinary twin bed. She said no. I immediately checked my phone and found that the executive king bed was still on sale, and then they said it would be removed from the shelves immediately... I said then I would like a twin bed, but I need a bed guard, they said they didn't have it, I said other Marriotts have it, and she said ours just didn't have it... Later, a waiter came to take me to change rooms, let me take a look at the room first, and told me that there were a total of four rooms on the same floor that I could see and choose, so there were actually many rooms, why did they tell me there were no rooms at the beginning... Then I used sofa chairs to surround the bed and put up the bed guard myself, tired, sleepy and hungry, it took more than an hour, and I didn't start eating takeout until 11 o'clock... Environment: Very remote, because I hadn't eaten dinner yet, I wanted to buy something, the service staff told me that there was not even a convenience store nearby... But when I left the next day and drove away, I saw McDonald's and Starbucks in the mall next door, and the nearby buildings looked like they were unfinished, but it was not far from the highway exit Hygiene: Hygiene is okay, but I found that the water from the shower head was not hot enough when I took a shower at night, but the water temperature of the washbasin was quite high, which I didn't understand. It's about 20 minutes drive from Disney, but if you are not a parent taking your children to Disney, choose carefully!

The front desk gave me slippers. If I hadn't asked for a bag, they would have asked me to carry my luggage upstairs with slippers in my hand through the lobby. No one helped me carry my luggage upstairs The bathroom leaked into the toilet The floor in front of the dressing table was very slippery and dangerous The phone kept getting connected automatically I called the front desk to buy food and they said I could heat it up in the kitchen. When I took it to the kitchen, they said I couldn't and rolled their eyes!

The booked My Little Pony themed room was a real surprise. The hotel was very clean and the service attitude was very good. The service staff guided us to check in to the theme room. The breakfast had many varieties and tasted very good. The Chinese dinner was originally booked, but only the Western restaurant was open during holidays. The hotel also called in advance to communicate and negotiate, which was really good. 👍

The hotel's Disney shuttle driver, Mr. Zhang, was very helpful. He took us back to the hotel even though there were only two passengers. Service: Very good