Yitel (Shanghai Qinghe Road) Reviews
Yitel (Shanghai Qinghe Road)
No.201 Qinghe Road, Shanghai, ChinaView Hotel Details
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Yitel (Shanghai Qinghe Road) Guest Reviews
4.4/5
Very Good
403 review
Verified reviewsLocation4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(403)
Positive reviews(385)
Reviews with photos/video(38)
Classy environment(32)
Friendly front desk staff(26)
Delicious breakfast(23)
Great value for money(22)
Average sound insulation(16)
Perfect for business trips(13)
Many amenities(7)
Comfortable bed(5)
Negative reviews(18)
Wilens
Superior Room (2 beds)
Stayed in Feb 2024
Business travellers
8 review
Very Good
Posted on Feb 26, 2024
Easy to order waimai and helpful front desk staff. But at night there are no restaurants walking distance. Next time I will stay closer to the metro station.
Nicely new renovation inside the hotel. But small things can be improved, like fraying towel and moldy lamp shade.
Room takes a long time to get warm in the winter, but they provide slippers.
Response from Property: Dear guest, hello! Thank you very much for your review! Since most restaurants were closed during the Spring Festival, it has caused you inconvenience. We have trained the housekeeping depar**ent about the problem of worn towels and refuse to let such problems happen again. We will continue to serve every guest attentively and create a warm home for guests! We are very sorry for the bad experience you have. We hope we have the opportunity to serve you again! I wish you a happy life! Thank you! General Manager of Yitel Hotel——Stella
Paul Philpott
Superior Room (2 beds)
Stayed in May 2023
Business travellers
100 review
Outstanding
Posted on Jul 4, 2023
wonderful, amazing, fabulous, fantastic. The best customer service
Guest User
Superior Room (2 beds)
Stayed in Nov 2023
Couples
1 review
Outstanding
Posted on Nov 9, 2023
Very good service
Response from Property: Dear guest: Hello! Thank you for your stay and warm comments about the hotel. The hotel always strives to provide a first-class stay experience and we care deeply about your reviews. Your satisfaction with the hotel service is the driving force for the hotel staff to work, so that every guest can feel at home is the ultimate goal of our service, looking forward to your visit again. I wish you a happy family and good health! Stella, General Manager of Yitel Hotel
Penny Woon
Superior Room (2 beds)
Stayed in Aug 2022
Couples
1 review
Outstanding
Posted on Aug 7, 2022
Friendly and helpful staffs. Bedroom is clean and spacious.
Guest User
Business Double Room
Stayed in Dec 2022
Couples
2 review
Outstanding
Posted on Jan 26, 2023
Clean and cozy.
Avinash
Superior Room (2 beds)
Stayed in Nov 2022
Solo travellers
2 review
Outstanding
Posted on Dec 1, 2022
Very good 👍
Guest User
Business Double Room
Stayed in Apr 2024
Business travellers
2 review
Outstanding
Posted on Apr 28, 2024
The room is clean and hygienic, with good ventilation and lighting.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. All these beautiful things deserve the best for you. We have been working hard. We hope that we will have more opportunities to accompany you in the future. We look forward to seeing you again. General Manager of Yitel Hotel - Stella
Guest User
Queen Room
Stayed in Mar 2024
Business travellers
2 review
Outstanding
Posted on Mar 28, 2024
Very satisfied, clean, good service, rich breakfast, convenient travel
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. All these beautiful things deserve the best for you. We have been working hard. We hope that we will have more opportunities to accompany you in the future. We look forward to seeing you again. General Manager of Yitel Hotel - Stella
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travellers
4 review
Outstanding
Posted on Mar 31, 2024
Very satisfied, very good environment
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. All these beautiful things deserve the best for you. We have been working hard. We hope that we will have more opportunities to accompany you in the future. We look forward to seeing you again. General Manager of Yitel Hotel - Stella
Anonymous User
Superior Room (2 beds)
Stayed in Dec 2023
Family
3 review
Very Good
Posted on Dec 17, 2023
The room is relatively compact, suitable for two people. There is also a sofa-like position where you can sit and chat.
The breakfast is relatively rich, the food tastes good, and the service is also very good. The only drawback may be that the sound insulation effect of the room is not good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you in advance for your valuable suggestions! I'm sorry to have brought you a bad feeling, and I deeply blame myself. In addition, earplugs are provided at the front desk. If you check in next time, you can ask the front desk for earplugs, because each guest has different sensitivity to sound. I apologize to you again. We are deeply sorry for the imperfect check-in experience. In the future work, we will work hard to improve our shortcomings. We also hope that you will come to witness a more perfect us next time! General Manager of Yitel Hotel——stella
Guest User
Queen Room
Stayed in Nov 2023
Business travellers
1 review
Outstanding
Posted on Nov 22, 2023
Very nice staff, friendly and helpful reception, very polite attitude, recommend to all foreigners in China
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Yitel will be the warmest and most unique one in your memory! Looking forward to your next visit! Hotel General Manager—Stella
Guest User
Queen Room
Stayed in Mar 2024
Friends
3 review
Outstanding
Posted on Mar 18, 2024
very very good
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you for your recognition of Xiaoyi! We will continue to work hard to improve the service level and quality of the hotel. We look forward to your visit again! I wish you a happy life! ~Love your Xiaoyi; General Manager of Yitel Hotel——Stella
Guest User
Business Double Room
Stayed in Oct 2023
Solo travellers
1 review
Outstanding
Posted on Oct 19, 2023
The room is very clean, from the bathroom to the bed sheets, and it is very quiet. I have a light sleep, but there is no noise in the room. It is very good among hotels of the same price.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay and your warm praise for the hotel. The hotel has been working hard to provide a first-class stay experience, and we pay close attention to your comments. Your satisfaction with the hotel service is the driving force for all hotel staff to work. Making every guest feel at home is our ultimate goal of service. We look forward to your visit again. I wish you and your family happiness and good health! General Manager of Yitel Hotel——Stella
Guest User
Queen Room
Stayed in Oct 2023
Solo travellers
1 review
Outstanding
Posted on Oct 15, 2023
I often come here to stay. It feels very good. The staff are very enthusiastic and the service is particularly good. They also give free room upgrades when I check in. I am very grateful. I am also very satisfied with the arranged room. The room is spacious and bright, with a wide view and good ventilation. The room is fully equipped. The mattress is very comfortable to sleep on and it is very quiet at night. The sleep is greatly improved. The hotel's breakfast is also delicious, with many types of breakfast, good taste, fresh ingredients, affordable price, free parking, high safety factor, beautiful environment, and super cost-effective. I recommend everyone to stay!
Original TextTranslated by Google
Response from Property: Dear, thank you for your meticulous care. I am very touched. Yitel Hotel is a high-end brand of Home Inn, with a British style. When you walk into the lobby, you can feel the tranquil fragrance of essential oils, and the soft music instantly relieves your fatigue during the journey. The self-service drying and washing service makes you feel refreshed every day during the journey. I wish you a happy life and look forward to your visit again. General Manager of Yitel Hotel——Stella
Guest User
Queen Room
Stayed in Oct 2023
Business travellers
1 review
Outstanding
Posted on Oct 15, 2023
The hotel environment is very good. I have stayed there before. There is a washing machine and dryer on the second floor, which is very convenient. There are old streets around it, where you can eat and shop, and there is also a parking lot.
Original TextTranslated by Google
Response from Property: Wow! ~ Thank you for liking Xiaoyi, we will continue to work hard! Looking forward to your visit again with your family and friends, wish you a happy life~ Muah~ Love you Xiaoyi;. General Manager of Yitel Hotel——Stella
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