Shaoxing Marriott Hotel Shangyu

Shaoxing Marriott Hotel Shangyu Reviews

Shaoxing Marriott Hotel Shangyu

No.3, Wuxing West Road, Shaoxing, ChinaView Hotel Details
Shaoxing Marriott Hotel Shangyu
Shaoxing Marriott Hotel ShangyuShaoxing Marriott Hotel ShangyuShaoxing Marriott Hotel Shangyu
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Shaoxing Marriott Hotel Shangyu Guest Reviews

4.8/5
Amazing
459 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(459)
Positive reviews(453)
Reviews with photos/video(137)
Delicious breakfast(79)
Awesome amenities(71)
Friendly front desk staff(40)
Large rooms(29)
Well designed(13)
Delicious buffet(10)
Perfect for business trips(9)
Excellent room layout(8)
Negative reviews(6)
Bruno
Deluxe King Room
Stayed in เม.ย. 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on 15 เม.ย. 2024
Great value for money
Response from Property: On behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Guest User
Deluxe Double Room
Stayed in พ.ค. 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on 7 พ.ค. 2024
It is very confortable hotel, the bed is very confortable with quite sorrounduing
Response from Property: Dear guest,Thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Guest User
Deluxe Double Room
Stayed in ต.ค. 2023
Solo travellers
3 review
5.0/5
Outstanding
Posted on 2 พ.ย. 2023
The hotel is great, very nice and totally comfortable. I stayed 25 floors the club area designed with beautiful view, all food delicious. Evan is so nice with Professional service. 👍
Response from Property: Greetings from Shaoxing Marriott Hotel Shangyu. Thank you for your satisfaction with our hotel and Evan's service. Also Hope you can recommend us to more friends, we look forward to your return!
Hawei
Deluxe King Room
Stayed in มี.ค. 2024
Business travellers
59 review
3.7/5
Posted on 20 มี.ค. 2024
The swimming pool was not in service.
Response from Property: Dear guest,Thank you for taking time to let us know about your stay experience We are committed to providing our guests with an unforgettable stay. However, it is a pity that we did not meet your expectation during your recent stay. We sincerely apologize and kindly ask for your understanding. Your feedback will be shared with management and adjustments will be made.We sincerely hope that you will come back to Shaoxing Marriott Hotel Shangyu again, we will be happy to serve you!
Ibrahim IBM
Deluxe Double Room
Stayed in ธ.ค. 2023
Business travellers
118 review
5.0/5
Outstanding
Posted on 26 ธ.ค. 2023
Nice hotel kind staff
Response from Property: Greetings from Shaoxing Marriott Hotel Shangyu. Thank you for your recognition and look forward to seeing you again. Have a nice day!
Anonymous User
Premium Room
Stayed in พ.ค. 2024
Couples
19 review
4.5/5
Great
Posted on 15 พ.ค. 2024
We booked a 60 square meter room. The whole room design is not very good, the master bedroom is a bit small. The cocktail set provided by the hotel is very unpalatable. The hotel food is also unpalatable. The porridge ordered in the morning was salted, and the cocktails in the evening were also salted.
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Guest User
Club King Room
Stayed in พ.ค. 2024
Family
5 review
5.0/5
Outstanding
Posted on 8 พ.ค. 2024
Because we were traveling with children, the front desk helped us upgrade to a larger executive room. Even during the May Day holiday, the room service was very timely. The restaurant buffet did not have many varieties, but the service was very good. The waiter kept coming to ask about our needs.
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Response from Property: Dear guests, hello! Thank you for choosing Shaoxing Shangyu Marriott Hotel as your place of stay in Shaoxing. We are very happy to receive your affirmation. Your satisfaction is the source of motivation for us to keep moving forward and develop to a higher level! The hotel has a rich variety of catering, which is a good choice for family gatherings. The theme of the Gongchu all-day restaurant buffet dinner is renewed in season, and the Chongqing Food Festival is coming! Garlic paste, thirteen spices, spicy, Sichuan pepper, cooked and drunk... a variety of flavors are available for you to enjoy. There are also braised goods, Wanzhou grilled fish, dry pot bullfrog, boiling fish, Western barbecue and freshly roasted lamb legs, etc. to satisfy your taste buds. I hope you will recommend us to more friends and look forward to your visit again with your family~
Guest User
Deluxe King Room
Stayed in เม.ย. 2024
Couples
2 review
5.0/5
Outstanding
Posted on 1 พ.ค. 2024
Facilities: Very good, very new, many people, swimming pool, executive corridor, bar, many restaurants Environment: Great Service: Super good, very patient, smiling service Hygiene: Not bad, details need to be improved, such as hair Breakfast/so-so, a lot of things, the porridge is freshly cooked and great
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Response from Property: Dear guests, hello! Thank you for choosing Shaoxing Shangyu Marriott Hotel as your place of stay in Shaoxing. We are very pleased to receive your affirmation. Your satisfaction is the source of motivation for us to keep moving forward and develop to a higher level! ~ In addition to breakfast, the hotel also provides other colorful and diverse catering products. Gongchu All-Day Restaurant serves a rich buffet of international flavors and Shaoxing local characteristics. The open kitchen allows you to enjoy the delicious food while also savoring the chef's preparation and production process of the ingredients. Xianxun Japanese Restaurant serves OMAKASE and teppanyaki, with a simple, elegant and warm environment. The Italian restaurant serves freshly baked pizza, wheel pasta made on site and various risottos. The Chinese restaurant is the iconic restaurant of the Marriott brand, specializing in authentic Cantonese cuisine. It has 13 elegant private rooms, some of which have open-air balconies, making it an ideal place for business dining and gatherings with friends and relatives. The Lobby Lounge is a vibrant social place that combines multifunctional style and purpose for guests. It serves a variety of teas, coffees and desserts during the day, and transforms into a stylish bar at night, offering creative cocktails and a variety of selected snacks. You are welcome to visit us again and recommend us to more friends~
Anonymous User
Premium Room
Stayed in เม.ย. 2024
Couples
4 review
5.0/5
Outstanding
Posted on 3 พ.ค. 2024
The room is big ~ the floor-to-ceiling windows are amazing ~ the front desk is very nice ~
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Response from Property: Dear guests, hello! Sincerely thank you for staying at Shaoxing Shangyu Marriott Hotel and sharing your stay experience with us in your busy schedule. All our facilities are implemented in accordance with Marriott brand standards. No matter where you are in the hotel, every extraordinary hospitality staff will uphold Marriott's philosophy to provide you with considerate and thoughtful services and bring you an unforgettable travel experience. If you have any questions, you can also use the room phone to dial "0" and call the "Service Center". We are dedicated to serving you 24 hours a day. Looking forward to your visit again.
larouman
Club Premium Room
Stayed in เม.ย. 2024
Family
7 review
5.0/5
Outstanding
Posted on 19 เม.ย. 2024
From Shanghai, we went on a parent-child hike to Meiwu Ancient Road. We didn't want to drive too long to downtown Shaoxing after getting off the mountain in the afternoon, so we chose the Marriott nearby. The hardware of the newly opened hotel last year is absolutely online, and the software service is also in place. The staff will take the initiative to greet the guests when they enter the door. Although the five-star training should be the same, many old Marriotts in Shanghai and other Jiangsu and Zhejiang rarely greet guests when they see them. Executive Select is a little more expensive than ordinary executive, but the selected rooms are all corner rooms, with larger areas and 180-degree floor-to-ceiling windows, although there is no scenery outside. The executive lounge is simple biscuits and soft drinks in the afternoon, nothing special, but there is a freshly cooked noodle stall during the happy hour in the evening, which is not seen in other hotels. There are other ordinary basic fried rice and fried dishes. It is absolutely no problem to have a full meal in the lounge at night. There is a seat for breakfast on the first floor, and all the food is available. The breakfast of the Marriott series tastes good. The equipment in the gym is very complete, and the configuration of the new hotel is good. The only disadvantage is the location, which is relatively remote. If you want to drive to the city, it will take another hour, but I didn't expect the occupancy rate to be low at all.
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Response from Property: Dear guests, hello! Thank you for choosing Shaoxing Shangyu Marriott Hotel and giving us your recognition, which makes us proud~ The hotel is located in the core area of ​​the "Future City" in the west of Shangyu District, close to the e-tour town, only 11 minutes' drive from Shaoxing East Station, and about 7 minutes' drive from the nearest highway exit (Dongguan Interchange). It is about 15 minutes' drive from surrounding attractions, such as: China Xiaode Garden, Zhongxin Art Museum, etc. As a Marriott brand hotel, we have been strictly following Marriott standards from facilities to cleaning to service, just to create a precious and unforgettable stay experience for you. I am very happy that you are satisfied with our executive lounge, which is laid out with the theme of "Dongshan Hidden City" and provides private benefits such as breakfast, light meals, drinks, and convenient services such as quick check-in or check-out. No matter where you are in the hotel, each of our Marriott extraordinary hospitality masters will uphold the Marriott concept and hope to become your preferred hotel! Looking forward to your next visit~
Guest User
Deluxe King Room
Stayed in เม.ย. 2024
Family
17 review
5.0/5
Outstanding
Posted on 15 เม.ย. 2024
The decoration style of the whole hotel is low-key and grand. The hygiene and service are satisfactory. The hotel's buffet dinner is also OK, with many options. The green vegetable noodles with peppers in the morning are very delicious! The lady in charge of the swimming reception is also very nice. The swimming pool is clean and sp****ly populated, so you can enjoy it with your kids. It's just that the hotel is far from some popular attractions in Shaoxing, but it's also good to play in the hotel for one day.
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Response from Property: Dear guests, hello! Thank you for choosing to stay at Shaoxing Marriott Hotel Shangyu and sharing your stay experience. Thank you for your recognition of our facilities, equipment and services. Wake up to a beautiful day with a fresh breakfast. We have a variety of food made on site, such as: porridge, waffles, special noodles, etc., which are really a good choice with freshly ground coffee or freshly squeezed juice~ Our indoor heated swimming pool is also equipped with a sauna and a steam room. Natural lighting creates a soft beauty of daylight colors, allowing you to enjoy the leisure time of swimming in all four seasons~ As a Marriott brand hotel, we have been strictly following Marriott standards from facilities to cleaning to service, and we only want to create a precious and unforgettable stay experience for you. Please continue to pay attention to us and look forward to your visit again with your family~
💕mengxiaojie💕
Premium Room
Stayed in มี.ค. 2024
Friends
5 review
4.5/5
Great
Posted on 30 มี.ค. 2024
The breakfast waiter has no sense of service. He can't see with his eyes and can only shout. 🙁 Even if a five-star hotel asks me to shout, I feel that the quality is poor! ! ! He never took the initiative to collect the empty plates, and just raised his hand and pretended not to see it. He had to shout loudly several times before he would pay attention to you. The service awareness needs to be improved!
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Response from Property: Dear guests, hello! Thank you for choosing Shaoxing Shangyu Marriott Hotel as your place of stay in Shaoxing. We are very sorry that we failed to bring you a satisfactory stay experience. We attach great importance to your feedback. In future operations, we will strengthen inspections and training to avoid similar situations from happening again. If you visit Shaoxing again, I hope you can stay in our hotel again and see our changes! Looking forward to seeing you again~
Guest User
Deluxe King Room
Stayed in มี.ค. 2024
Couples
9 review
5.0/5
Outstanding
Posted on 29 มี.ค. 2024
The room is spacious, with a wide view and great scenery. The service is also very good, and the breakfast is rich. It is a good travel experience. ! ! ! ! ! ! ! !
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Response from Property: Dear guests, hello! Thank you for your favor to our hotel and your recognition of our environment and services! We will continue to work hard to live up to your trust and love. We also hope that you can recommend us to more friends and look forward to your visit again~
AND1
Deluxe Double Room
Stayed in มี.ค. 2024
Friends
12 review
5.0/5
Outstanding
Posted on 25 มี.ค. 2024
The service attitude was very good. The room facilities were new and clean, but there was no smart toilet (the executive room had one). Due to the noise from the guests upstairs, the service staff was very considerate and temporarily arranged an executive room on the second top floor for the second night. As for breakfast, I went there on the first day when it was just opened, and many meals were not prepared. Some chefs were not very friendly. I reported this to their foreman, and the situation improved greatly on the second day. The overall experience was very good.
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Response from Property: Dear guests, hello! Thank you for choosing Shaoxing Shangyu Marriott Hotel as your place of stay in Shaoxing. We are very pleased to receive your affirmation. Your satisfaction is the driving force that motivates us to keep moving forward and develop to a higher level! Marriott Hotel's history and tradition of providing wholehearted service make us a trustworthy hotel brand. I hope you will recommend us to more friends and look forward to your visit again~
Yangguang-baixue
Deluxe King Room
Stayed in มี.ค. 2024
Solo travellers
16 review
5.0/5
Outstanding
Posted on 23 มี.ค. 2024
Arrived at the hotel at around 5pm, the front desk upgraded me to a premium king-size bed room for free. As soon as I entered the room, I saw a welcome fruit on the table. The fruit was fresh and the snacks were delicious. I especially recommend the raw porridge for breakfast, which has beef, seafood, pork, liver and other ingredients to choose from. I asked for beef and shrimp, which were freshly boiled and especially sweet. The hotel does not have a self-service laundry room, only paid laundry service, which should be reminded to everyone.
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6/9
Response from Property: Dear guests, thank you for choosing to stay at Shaoxing Shangyu Marriott Hotel and sharing your stay experience on the platform. We are well aware of the importance of breakfast. Therefore, we carefully select ingredients and set up a variety of on-site food, such as: porridge, waffles, special noodles, etc. In addition to breakfast, the hotel also provides other colorful and diverse catering products. The rich and diverse catering is a good choice for individual snacks, teams, families, and friends gatherings. Looking forward to your visit again.