Guest User
April 19, 2024
Arrived at the hotel at almost midnight. I booked a special room without windows. It was not because I was short of money, but because I had been driving for two days and was very tired. I wanted to get up later the next day. I was afraid that the sunlight would come in the next morning and wake me up. As a result, I went to the front desk and they said that they would upgrade the room. In fact, the special rooms without windows were sold out. Otherwise, they would not be so kind to upgrade. They changed to 815 on the 8th floor, next to the restaurant. I felt light. If it was next to the restaurant, it would definitely be noisy if someone had dinner the next morning. I called the front desk and asked them to change it. The front desk said that there was only one **0 and one 815 left. **0 was next to the elevator entrance. I said, "Then don't upgrade me. I want the one I booked." As a result, the front desk said that they were sold out. These two rooms were specially upgraded for the event. The special rooms were sold out. Why could I book them on the Ctrip app? Was it cheating consumers? My friend advised me to forget it. It was very tiring. I compromised. Then I took the room card to open the door of **0, but it wouldn't open. I went downstairs to find the front desk to swipe it again. When I came back, it still wouldn't open. They said it was demagnetized or something, and asked the staff to open it. I went in again, and then I turned off the heating, turned it to the highest wind and the highest temperature, but it was still not hot. I was freezing. Because I was too sleepy and tired, I fell asleep. At 8 o'clock the next day, the electric drill sounded **. I suspected that I was being targeted. I called the front desk to change the room and said that I could check out later, 3 or 4 o'clock would be fine. Thank you, but what's the use? I checked out at 12 o'clock. This hotel has been staying for so many times, and it's really getting worse. When I checked in, the front desk upgraded the room type and said to give a good review! I really can't give this good review. Now I am suffering from blood pressure of more than 190. The only good review is the front desk lady who gave me the room card on the 19th (I gave her hair, she was very cute, had a good attitude, apologized and so on)
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