Greentree Inn Express (Shenzhen Kengzi) Guest Reviews
4.4/5
Very Good
231 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(231)
Positive reviews(220)
Reviews with photos/video(118)
Friendly front desk staff(45)
Classy environment(22)
Quiet & comfortable(20)
Delicious breakfast(19)
Perfect for business trips(17)
Convenient parking(11)
Convenient for shopping(7)
Close to metro(6)
Negative reviews(12)
Remy Lim
Discount Double Room
Stayed in Jan 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Hotel room is good and clean, there’s McDonald’s and KFC within 300 metres, the nearest metro station is Kengzi metro station is within 700metres, there’s 24 hours convenience stores at hotel downstairs, hotel staffs are approachable. At hotel downstairs, there’s a stall selling Chang Fen (肠粉)、it’s very good I highly recommend you all to try, rmb 6 only. Once you reach downstairs, on your left there’s a mini slope, there’s a stall within 20metres. Kindly find the photos attached.
sagereine7
Superior Queen Room (1.5m bed)
Stayed in Feb 2023
Solo travellers
45 review
4.5/5
Great
Posted on Feb 19, 2023
The place is good, the staff are perfect but the rooms need renovation especially the bathroom.
Response from Property: Thank you for your comment. We have started to decorate gradually
Guest User
Discount Double Room
Stayed in Apr 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2022
is good
Response from Property: Thank you for sharing. We will end our efforts
Guest User
Superior Queen Room (1.5m bed)
Stayed in Oct 2022
Business travellers
5 review
5.0/5
Outstanding
Posted on Nov 28, 2022
The hotel environment is good, close to the subway, convenient to travel, the lady at the front desk is friendly
front desk
Original TextTranslated by Google
Response from Property: Your beauty, like a breeze, brings a little bit of coolness to this season. Your smile, like fructose, dilutes all the sadness in this season. Your recognition and praise give us infinite motivation, persistence, and expectation , this is just the beginning, I firmly believe that we will meet again! ---Looking forward to your little princess
Wuyingshanren2010
Superior Queen Room (1.5m bed)
Stayed in Jul 2022
Business travellers
21 review
3.0/5
Posted on Aug 5, 2022
The facilities are average, there is no network socket in the room, and there is no power socket on the desk
Original TextTranslated by Google
Response from Property: It's a pity that we didn't get five-star praise from the guests. Our hotel's WIFI network is ceiling-mounted, and there are three power outlets under the table for the power supply. Xiaoge will actively follow up the corresponding situation, and also look forward to a brand new look when Mr. Keguan comes down! ----Little Gege who is striving to make progress
Guest User
Discount Double Room
Stayed in Jul 2022
Business travellers
2 review
2.0/5
Posted on Jul 9, 2022
It is old, and there is a charge for the tea inside. This is the first time I have encountered this kind of
Original TextTranslated by Google
Response from Property: It's a pity that I didn't give you a full-score experience. There are two packs of black tea for free, and the other three packs are priced. Choose according to your needs. Thank you for your suggestion, and I hope to have another opportunity to serve you service, looking forward to your next visit! ---- A small grid that strives to make progress