Somerset Grandview Shenzhen Reviews

Second time I have stayed there. Some fool beeping there car horn in the early hours which was annoying but the hotel is nice.

The location is superb, just 3 mins to coco park. The room was modern, very clean and spacious with a balcony! Very enjoyable stay! The reception staff here is EXTREMELY nice and helpful , especially LILY :) when we checkout, we were given two small gifts as memorabilia too! What a sweet surprise!

Thank you to Charlene and Cora for the great service, indeed staying at Ascot Somerset is like home away from home!

Staff were very helpful and friendly. Very willing to help and assist when there is a need as soon as they were able to. Rooms were spacious, cleaned daily and well maintained. On the whole very happy with the stay. Location may not be in the heart of town but hailing a ride was a breeze every time so it was very convenient to travel to and from places of interest. Hotel is surrounded by plenty of local food and convenience stores that open till late.

We stayed in a 2 bedrooms apartment. It’s a bit dated. The air conditioning wasn’t on at the time and asked to be switched on, staff said “not possible as the air conditioning for the whole building is currently not running yet. There was no extraction fan in the bathroom which is odd. Staffs are friendly and very helpful.

Excellent stay - staff and service (especially reception) went above and beyond and was the highlight of our stay. We (5ppl) booked a 3 bedroom suite which was spacious, clean, and filled with all the amenities we needed for our weekend stay. Would definitely stay again for another weekend trip or even a longer stay.

Candy and Lily was very helpful during entire stay and in general the hotel is clean and good!!

Very nice rooms, good location with KFC and shops nearby. Regular availability of taxi, easy to commute even though not nearby metro. Thanks to the receptionist for helping us and making our stay smooth

Service is prompt and friendly (special thanks to Charlene) food is awesome and location is central - walking distance to central

Front desk girl was very helpful. Location in residential area. Room was clean and non-smoking but the ventilation had smell of smoke in the evening. Other than that, our stay was very pleasant.

Lily and all staff provided excellent service and the rooms are big and comfortable to stay

Good for price. The front staffs were very helpful and the room was very sizable. The location wasn't too far from the shopping center. 

the service apartment was clean and the room was big. The breakfast was not bad as free breakfast.

Clean big rooms , good location near to Futian railway station. Good and helpful staff.