Shenzhen Lilac Hotel

Shenzhen Lilac Hotel Reviews

Shenzhen Lilac Hotel

Haihui Building, Nanhai Avenue, Nanshan District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Shenzhen Lilac Hotel
Shenzhen Lilac HotelShenzhen Lilac HotelShenzhen Lilac Hotel
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Guest Reviews of Shenzhen Lilac Hotel

9.2/10
Very Good
1117 review
Verified reviews
Location9.1
Amenities9.0
Service9.3
Cleanliness9.2
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All reviews(1117)
Positive reviews(1083)
Reviews with photos/video(329)
Easy to get around(95)
Convenient location(85)
Friendly front desk staff(66)
Classy environment(61)
Close to metro(61)
Perfect for business trips(30)
Well decorated(18)
Stayed multiple times(18)
Negative reviews(34)
pspwong
Smart Hotel Room (Double Bed)
Stayed in Dec 2024
Family
1 review
8.5/10
Very Good
Posted on Jan 31, 2025
Convenient
Response from Property: 尊敬的貴賓，感謝您對我們的認可及好評，能夠為您提供優質的服務是我們的榮幸，我們會繼續保持再接再厲做到更好，誠心期待您的再次光臨。祝您生活愉快！
Anonymous User
Smart Hotel Room (Double Bed)
Stayed in Nov 2024
Family
13 review
7.5/10
Posted on Dec 26, 2024
The hotel reception is a bit awkward as it is inside a building for eye’s clinic. The rooms are on the third floor and the way from ground floor to the third floor is quite terrible. The room is new and clean though. A budget hotel for 1 night.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Peggy
Smart Hotel Room (Double Bed)
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 9, 2025
Wonderful price wonderful service wonderful location.
Response from Property: Dear distinguished guest, thank you for your recognition and praise for us. It is our honor to provide you with high-quality services. We will continue to work hard to do better and sincerely look forward to your visit again. I wish you a happy life!
Anonymous User
Smart Hotel Room (Double Bed)
Stayed in Nov 2024
Travel with friends
50 review
7.0/10
Posted on Dec 9, 2024
Room is spacious. Near metro station. Near shopping mall. Breakfast is not buffet
Response from Property: 尊敬的貴賓，感謝您對我們的認可及好評，能夠為您提供優質的服務是我們的榮幸，我們會繼續保持再接再厲做到更好，誠心期待您的再次光臨。祝您生活愉快！
seventyseven
Smart Hotel Room (Double Bed)
Stayed in May 2024
Business travellers
21 review
10.0/10
Outstanding
Posted on Jun 21, 2024
Very nice hotel everything liked the location very convenient
Response from Property: 您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望小丁會是您回憶裏最温馨最獨特的那個！常回來 看看哦，祝：安好！
Samotosh
Selected Smart Hotel Room (Queen Bed)
Stayed in Jun 2023
Couples
4 review
10.0/10
Outstanding
Posted on Aug 14, 2023
Quite convenient, although some other hotels with similar pricing is even closer to the metro. Near the Hong Kong mainland border, good if you plan to go to Hong Kong.
Response from Property: 您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望小丁會是您回憶裏最温馨最獨特的那個！常回來 看看哦，祝：安好！
Hyking B
Selected Smart Hotel Room (Queen Bed)
Stayed in Apr 2024
Solo travellers
31 review
10.0/10
Outstanding
Posted on Jul 19, 2024
Beautiful environment, comfortable and pleasant.
Response from Property: 感謝親對我們的誇讚，我們一定會更加努力做到最好的,您的滿意就是我們最大的動力.我們把每一位顧客都當成自己的朋友，期待您下次再來我們家做客呦~
SERISAMA
Light Luxury Scenic Double Bed Room (Smart Voice Control, Hotel Laundry, Zero Pressure Pillow Mattress)
Stayed in Dec 2023
Business travellers
18 review
8.5/10
Very Good
Posted on Jan 25, 2024
My pronunciation was ,little bad, but it's okay for the price
Response from Property: 您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望小丁會是您回憶裏最温馨最獨特的那個！常回來 看看哦，祝：安好！
Guest User
Selected Smart Hotel Room (Queen Bed)
Stayed in Jan 2024
Business travellers
5 review
9.5/10
Amazing
Posted on Feb 4, 2024
Very friendy and helpful staff Room is very clean too
Response from Property: 您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望小丁會是您回憶裏最温馨最獨特的那個！常回來 看看哦，祝：安好！
Mr. Oafallas
Smart Hotel Room (Double Bed)
Stayed in Mar 2024
Couples
30 review
10.0/10
Outstanding
Posted on May 6, 2024
Great hotel. Clean and comfortable
Response from Property: 喜歡就幫小花多多宣傳哦~我們酒店距離南油服裝城衹需2分鐘，地理位置優越，是出行旅遊的絕佳選擇哦，喜歡我們就常來,記得安利給身邊的朋友，與您不見不散!
Guest User
Selected Smart Hotel Room (Queen Bed)
Stayed in Apr 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on May 16, 2025
The waiter's service attitude is first-class. The location is also very good. The transportation is very convenient. There are many restaurants nearby. It is very convenient. The price is relatively affordable. I like this restaurant very much. I will come again next time when I have time.
Original TextTranslated by Google
Response from Property: Thank you for leaving a good review for our hotel! We are deeply honored. Every guest's satisfaction is our motivation to pursue excellent service. We are very happy to hear that you are satisfied with our room and service. Welcome to visit us again, we look forward to providing you with a better experience.
Guest User
Smart Hotel Room (Double Bed)
Stayed in Apr 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on May 8, 2025
Very good. The room is also very nice. The front desk lady is also very nice. She helps to solve any problems. Convenient transportation
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your recognition and praise for us. It is our honor to provide you with high-quality services. We will continue to work hard to do better and sincerely look forward to your visit again. I wish you a happy life!
我不是電腦
Smart Hotel Room (Double Bed)
Stayed in Apr 2025
Business travellers
19 review
7.5/10
Posted on May 11, 2025
The hotel entrance doesn't look like a hotel, but the room is good. The toilet is an electronic toilet. The room can be voice-controlled to control the TV and call the service desk. It's pretty good for about 300 yuan a night.
Original TextTranslated by Google
Response from Property: 多謝客人寶貴的評價，這是我們最大的獲得，我們將繼續優化服務，給您帶去更好的體驗，不斷提升酒店服務水平，讓您在入住酒店期間得到更滿意的經驗。
Yingchenhanshui
Smart Hotel Room (Double Bed)
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 23, 2025
The service is very good. This is my second time in Shenzhen on a business trip. I still choose to stay here. Looking forward to my next trip to Shenzhen
Original TextTranslated by Google
Response from Property: Wow~ Thank you for your kind praise. It is our honor to receive your praise. We will do better and better. We look forward to your next visit.
Guest User
Business Executive Twin Room (Voice Control, Self-service Laundry, Zero Pressure Pillow Mattress)
Stayed in Feb 2025
Business travellers
12 review
10.0/10
Outstanding
Posted on Mar 11, 2025
It is very convenient to stay here on business trip. The room is very smart and there is no odor.
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy that you are very satisfied with the location of our hotel! When choosing the location of our hotel, we fully considered the convenience of our guests' travel. The surrounding transportation network is well-developed, and there are scenic spots and commercial centers around. Whether it is a business trip or sightseeing, it can be easily reached. We hope that our geographical convenience will add more convenience and excitement to your trip. We look forward to you choosing us again to explore more beautiful surroundings.