Kunming Yuntong Hotel（Kunming Railway Station Store）

Kunming Yuntong Hotel（Kunming Railway Station Store） Reviews

Kunming Yuntong Hotel（Kunming Railway Station Store）

鑫都韵城4栋1楼, Guandu District, Kunming, Yunnan, ChinaView Hotel Details
Kunming Yuntong Hotel（Kunming Railway Station Store）
Kunming Yuntong Hotel（Kunming Railway Station Store）Kunming Yuntong Hotel（Kunming Railway Station Store）Kunming Yuntong Hotel（Kunming Railway Station Store）
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Guest Reviews of Kunming Yuntong Hotel（Kunming Railway Station Store）

8.7/10
618 review
Verified reviews
Location8.7
Amenities8.7
Service8.8
Cleanliness8.8
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All reviews(618)
Positive reviews(575)
Reviews with photos/video(135)
Convenient location(84)
Easy to get around(78)
Close to train station(55)
Classy environment(41)
Friendly front desk staff(38)
Average sound insulation(33)
Comfortable bed(17)
Luggage delivery service(6)
Negative reviews(43)
Guest User
Sunshine Queen Room
Stayed in Aug 2025
Solo traveler
3 review
7.0/10
Posted on Sep 18, 2025
Big thanks to the front desk staff for helping me receive my package! The elevators for the Xindu Yuncheng floors were very slow. Sunlight King Room - The smoke smell was quite strong upon entering the room. The window faced an office building, so I pretty much had to keep the curtains drawn for privacy. A downside of the window placement was being woken up by street buses in the morning. The window screens were a bit dirty, and the baseboards had a lot of peeling paint. However, the bathroom and bedding were clean overall. The in-room TV wasn't working, as neither of the two remote controls functioned.
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Response from Property: Thank you for your detailed review. We apologize that your stay did not fully meet your expectations. We will share every valuable suggestion you provided with the hotel management, identifying subtle deficiencies, maintaining strengths, and improving upon them. The hotel's televisions are all fully functional. If they don't work, please contact the front desk and they will help you. The hotel is not a smoke-free hotel. If your room requires a smoke-free room, please call the front desk before check-in, and they will contact the housekeeping staff to arrange for it. Finally, we always strive to create a perfect guest experience. We believe you will have a brand new experience during your next stay. We sincerely invite you to come again.
Guest User
Sunshine Queen Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 13, 2025
The hotel is conveniently located very close to both the train station and high-speed rail station, offering easy access to dining, shopping, and public transport. This makes it ideal for business trips or a convenient stopover. The front desk staff were friendly, handled check-in efficiently, and provided attentive, thoughtful service, even accommodating personalized requests. The rooms were spotlessly clean, featuring comfortable beds and all essential amenities. They were also spacious and bright, with plenty of natural light.
Original textTranslated by Google
Response from Property: Dear Guest, Hello! Thank you very much for staying at our hotel and for your high evaluation. Every department of our hotel is constantly striving to provide even more meticulous and timely service to every guest. We are delighted to see your recognition of our work. With your trust, we will continue to strive for excellence and be ready to provide every guest with excellent service. We look forward to seeing you again!
Guest User
Guestroom (Double Bed)
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 10, 2025
The stay here was truly relaxing. Every detail was clearly well-thought-out. The bed was incredibly comfortable, the room was spotless, and the view from the window was beautiful. The front desk staff were also very friendly and helpful. What's more, they offer free luggage storage in the lobby, which was super convenient!
Original textTranslated by Google
Response from Property: 感謝您的好評， 得到您的認可是我們最大的榮幸，同時也給我們巨大的動力， 讓我們在今後的服務中不斷提升、不斷創新， 期待您的再次光臨， 我們將竭誠為您服務
Dadada555
Sunshine Queen Room
Stayed in Aug 2025
Family
6 review
10/10
Outstanding
Posted on Sep 12, 2025
My initial room was right next to an outdoor air conditioning unit. However, the front desk kindly upgraded my room type for free. I slept really well, and the room was comfortable and very spacious. The only minor issue was that the housekeeping staff assisting with the room change was difficult to locate.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好！ 非常感謝您入住酒店並給予高度的評價，酒店每一個板塊都在不斷努力， 要求更加精細、及時的服務每一位到店賓客， 很高興看到您對我們工作的認可， 我們懷揣着您的這份信任， 將不斷進取時刻準備着給每一位賓客帶來優質的服務， 期待您的再次光臨！
Guest User
Guestroom (Double Bed)
Stayed in Aug 2025
Solo traveler
67 review
10/10
Outstanding
Posted on Sep 9, 2025
This hotel is quite decent, with modern decor, and it's located in a high-rise apartment building. What I appreciated most is that the room is well-appointed with modern lighting features, ensuring it doesn't feel too minimalist. The bathroom has a well-designed wet/dry separation, and the vanity area is conveniently placed near the entrance. Disposable slippers are also provided. The front desk staff provided excellent service, and I would definitely choose this hotel again for my next trip.
Original textTranslated by Google
Response from Property: 尊敬的賓客： 您好！ 感謝您的光臨， 同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任， 能得到您的讚許我們深感榮幸， 同時我們也更有動力繼續前行， 希望能有更多為您服務的機會！
Guest User
Sunshine Queen Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 7, 2025
This was my first time staying at this hotel. The room was well-equipped, the bed was perfectly comfortable, and everything was spotlessly clean. The front desk staff were very friendly and even offered recommendations for local attractions and great places to eat. The hotel is conveniently located near both the train station and the downtown food street, with plenty of other good dining options in the surrounding area. Overall, a really pleasant stay.
Original textTranslated by Google
Response from Property: Dear Guest, Hello! Thank you for visiting us. We sincerely appreciate your interest and recognition. We are deeply touched that you remember the wonderful time you had here. It is our unshirkable responsibility to ensure that our guests enjoy a wonderful stay. We are deeply honored by your praise and are motivated to continue our efforts. We look forward to having more opportunities to serve you!
Guest User
Guestroom (Double Bed)
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 8, 2025
I had a minor issue during check-in, which the front desk staff resolved incredibly quickly and efficiently. They were very friendly and welcoming throughout. Our room was impeccably clean. The surrounding area offers excellent facilities, and there's a wide variety of dining options with delicious food. Transportation is also very convenient; it's easy to reach attractions like Cuihu Lake and Kunming Old Street, and Kunming Station is just a ten-minute walk away. Both the location and overall environment perfectly suited my needs. I was very satisfied with this stay.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好！ 非常感謝您入住酒店並給予高度的評價，酒店每一個板塊都在不斷努力， 要求更加精細、及時的服務每一位到店賓客， 很高興看到您對我們工作的認可， 我們懷揣着您的這份信任， 將不斷進取時刻準備着給每一位賓客帶來優質的服務， 期待您的再次光臨！
Jasminiag
Sunshine Queen Room
Stayed in Jul 2025
Solo traveler
212 review
10/10
Outstanding
Posted on Sep 4, 2025
Close to railway station. Easy to find. Quick checkin. Bed is comfortable. Wifi works. Aircon is strong. Shower is great. Will stay again.
Response from Property: 尊敬的賓客： 您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力， 相信我們一定會做的更好！ 感謝一直的支持！ 祝順安！
Anonymous User
Cozy Room (2 beds)
Stayed in Aug 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 7, 2025
Great experience here, really helpful staff and good environment. Huge space and very clean
Response from Property: 尊敬的賓客： 您好！ 感謝您的光臨， 同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任， 能得到您的讚許我們深感榮幸， 同時我們也更有動力繼續前行， 希望能有更多為您服務的機會！
Guest User
Sunshine Queen Room
Stayed in Jul 2025
Solo traveler
16 review
5.5/10
Posted on Aug 11, 2025
A bit far from the center, but you can get there quickly by bicycle. Location near the train station and with lots of restaurants nearby.
Response from Property: 親愛滴客官您好， 非常感謝您對酒店的支持， 沒有得到您全 5 分好評， 我們心裏還是有點點的失落， 可能是酒店還有做的不到位的地方， 希望客官您下次的到來能給我們指出我們的不足， 我們會努力做到更好， 我們用心服務讓到店的每位客官都能感受到家一般的温暖， 希望我們的服務能給您帶來更多的驚喜和感動， 期待您下次到來！
haidarkamaruzzaman
Guestroom (Double Bed)
Stayed in Apr 2025
Traveling with friends
27 review
10/10
Outstanding
Posted on Jun 5, 2025
This hotel is near with railway station with 5-10 minutes walk. For muslim, there is nearby halal restaurant. If you going to railway station from hotel or going to hotel from railway station, you can find this restaurant near the T junction with big green signage. There’s a lot shop near hotel
Response from Property: 尊敬的賓客：您好！非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在雲桐的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天！
Niichanan Namwong
Cozy Room (2 beds)
Stayed in May 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jun 4, 2025
very nice and cozy room. good location only 10 mins walk to Kunming Railway Station.
Response from Property: Dear guest: Hello! Thank you for choosing Yuntong Hotel. We are delighted that you had a pleasant stay at the hotel and appreciate your support and trust. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to visiting again, wish you a pleasant journey!
Hanoor Saliza
Guestroom (Double Bed)
Stayed in Mar 2025
Family
1 review
8.5/10
Very Good
Posted on May 23, 2025
The check-in and check-out process was smooth, even though we checked in late and checked out early. The room was clean and comfortable.
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
PEEQA
Deluxe Parent-child Room
Stayed in Aug 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Sep 21, 2025
I stayed at a hotel in town, and it was a great experience. The location was perfect — close to everything you might need like shops, restaurants, and public transport. Also near kunming railway station. Very convenient if you want to explore the area without going far. The room was clean and comfortable, and the staff were friendly and helpful. I’d definitely recommend this hotel for anyone visiting the city.
Response from Property: Dear guest: Hello! Thank you for choosing Yuntong Hotel. We are delighted that you had a pleasant stay at the hotel and appreciate your support and trust. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to visiting again, wish you a pleasant journey!
Anonymous User
Cozy Room (2 beds)
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 30, 2025
Checking into a hotel after a long trip always feels like a huge relief, doesn't it? The room was surprisingly spacious, with a comfy bed that practically begged me to take a nap. The staff were incredibly friendly and helpful, making sure I had everything I needed throughout my stay. Plus, the location was perfect, putting me right in the middle of all the action. Overall, it was a fantastic experience.
Response from Property: 尊敬的賓客：您好，感謝您的點評！酒店提倡“ 用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！ 您的滿意就是我們的追求！ 期待您的再次光臨