Hotel Calmo Chinatown

Hotel Calmo Chinatown Reviews

Hotel Calmo Chinatown

25 Trengganu Street, Singapore, SingaporeView Hotel Details
Hotel Calmo Chinatown
Hotel Calmo ChinatownHotel Calmo ChinatownHotel Calmo Chinatown
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1 night

Hotel Calmo Chinatown Guest Reviews

3.3/5
475 review
Verified reviews
Location4.0
Amenities2.9
Service3.2
Cleanliness3.0
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All Reviews(475)
Positive reviews(347)
Reviews with photos/video(114)
Room was average(81)
Awesome stay(58)
Friendly owner(35)
Great location(31)
Easy to get around(18)
Many dining options(9)
Convenient for shopping(8)
Negative reviews(128)
Manilyn
Standard Double Room
Stayed in May 2024
Family
4 review
4.0/5
Very Good
Posted on May 13, 2024
Price is cheap, so do not expect much of the amenities and place, but nevertheless Staff are accommodating and friendly.
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyHotel Calmo
Chin Soon
Superior Double Room
Stayed in Feb 2024
Couples
39 review
3.0/5
Posted on Feb 20, 2024
Honestly last night is not so good coz unable to get room on 3rd floor but only on 2nd floor, n the bed is just next to window without noise isolation, whole night in the middle is being annoyed by a noisy constriction work sound outside
Response from Property: Dear guestThank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. SincerelyHotel Calmo
Anonymous User
Standard Double Room
Stayed in Feb 2024
Couples
3 review
2.7/5
Posted on Feb 9, 2024
Soundproofing is poor, couldn't sleep as the guest opposite kept going in and out the room. Other guest using the toilet the sound can also be heard. Room cleanliness is bad too, cob web near the door
Response from Property: Dear Sir/Madam,We sincerely apologize for the negative experience!Please advise your room number so that we could investigate?Sincerely Hotel Calmo
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Solo travellers
1 review
3.5/5
Posted on Jan 28, 2024
Other than the location (right in the heart of Chinatown) the hotel is totally not worth its expensive price. I stayed in 2 different rooms during my stay & the first room had bunk beds, it was horribly small that i felt like I was in a jail cell. Can't sit anywhere other than on the bed. The room is on the 2bd floor & it was super noisy from the music blasting from the vendors on the street. Impossible to get any rest. The 2nd room was an improvement being a windowless room & double bed, but still it has no where to sit other than on the bed. FYI both rooms wifi signal were terrible & TV never worked. No use informing the staffs because there's nothing they can do to help. On another note the front desk staff call Steve was very helpful & is a nice guy. You'll also need to have S$100 in cash ready for deposit upon check in.
Response from Property: Dear Guest,Thank you for sharing your review. We are sorry you had a bad experience. We will make improvements based on your valuable feedback!We will strive to do better.Sincerely,Hotel Calmo
Anonymous User
Superior Double Room
Stayed in Jan 2024
Other
1 review
4.2/5
Very Good
Posted on Jan 24, 2024
If you have a heavy luggage please be mentally prepared to move up the flight of staircase before reaching the reception. After the reception there is escalator but still have a few steps to go manually. The toilet uses glass containers for shower gel and shampoo. When 1 of the containers dropped. There were glass fragments which is too dangerous to bathe as we are bare footed. Informed the reception but the fragments was still there
Guest User
Superior Double Room
Stayed in Jan 2024
Solo travellers
3 review
4.5/5
Great
Posted on Jan 10, 2024
Everything is great except for the facilities and amenities in room.
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyHotel Calmo
Darren
Standard Single Room
Stayed in May 2024
Solo travellers
4 review
4.2/5
Very Good
Posted on May 13, 2024
Sashi was beyond excellent, providing impeccable service throughout. From the moment I checked in, he was attentive, helpful and go the extra mile to assist me since I am a solo traveller, checking into the hotel for the first time. While the hotel was not a 5 star hotel, the service rendered by Sashi is 6 star. Strongly recommended!. I’ll recommend to my friends who wants to find an accommodation. Lastly, pls manage your expectation regarding the room. I have booked a single bed, so a normal single bed without anything fancy was provided. So it was definitely fine for me, given the price and excellent service!!!
Guest User
Loft Room
Stayed in May 2024
Other
10 review
5.0/5
Outstanding
Posted on May 6, 2024
Quick check in, location near to metro station. Overall alots of eatery and good food very near aroumd that area
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyHotel Calmo
Swan DIGI
Standard Twin Room Bunk Bed
Stayed in Nov 2023
Family
3 review
4.2/5
Very Good
Posted on Nov 16, 2023
The location is in the center of the crowd. Close to and everywhere, especially food centers.
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyHotel Calmo
Guest User
Loft Room
Stayed in May 2024
Solo travellers
1 review
4.5/5
Great
Posted on May 5, 2024
Despite signs of older interior, this property is pretty unique and unlike many hotels you have been. Honestly I think it’s value-for-money and right in the centre of Chinatown, nearby the MRT for convenient car to get around especially for tourists. Sashik was amazing and gave tips on what to do around the area, and value offers I can enjoy! Thanks to Sashik and team - I enjoyed my stay and look forward to next time.
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyHotel Calmo
Waiyan Hein
Superior Single Room
Stayed in Apr 2024
Solo travellers
6 review
2.7/5
Posted on May 5, 2024
If you are Solo traveller, it’s just OK. Just just OK. They don’t even care/ check to do the cleaning daily (not even once throughout my entire stay - 5 days).
Response from Property: Dear GuestThank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. Kindly be informed that housekeeping is indeed upon request. We do not enter guest room due to privacy protection.SincerelyHotel Calmo
Alex Harlem
Standard Single Room
Stayed in Apr 2024
Solo travellers
2 review
2.2/5
Posted on May 12, 2024
I book a single bedroom. The room is very small and located on the 3rd floor. When I checked in, the escalator was broken. The room light is very dim, and the air conditioner is not cool. Location is very good in the centre of Chinatown. If you are in budget, can go for it. Or else pay more to get better room.
Response from Property: Dear GuestThank you for sharing your review. We are sorry you had a bad experience. We will make improvements based on your valuable feedback!We will strive to do better.Sincerely,Hotel Calmo
TravHub
Superior Single Room
Stayed in Oct 2023
Solo travellers
8 review
3.5/5
Posted on Oct 23, 2023
I have never stayed in such a small room for the price across the 10 countries I have visited. This room consists of a mattress on the floor in about a 6ft x 6ft space. It has a kettle/jug with a cup and 1 tea bag supplied, I hate tea so was not impressed that they didn't even have a simple coffee sachet included, especially for the price of the room. I don't know how the bathroom passed building regulations when you cannot sit on the toilet due to it being turned sideways and 6 inches from the wall, prepare to ride side-saddle if you want to use it. I am only a slim person, so if you are not a slim person you will have great difficulty in using the toilet or even having a shower. I tried to take photos of the bathroom but it is just so small I had trouble doing that. They have escalators that do not work, so be prepared to carry your luggage up stairs. They need to invest in a vacuum cleaner and a broom because you can see the floors throughout the hotel are not vacuumed and the entry foyer is not swept. It really looks like the owners don't care anymore, and are just maximizing their profits from tourists That is the impression I got, especially when there was a family demanding a refund and not happy with the hotel. If it wasn't for the above issues, this place would have got a better rating from me, but a hotel that is diminishing with no money being spent on it will always turn into something people do not rate well. I would never stay again simply due to the bathroom being so small with a toilet you have to sit sideways on to use, and escalators that do not function forcing one to have to climb the escalator stair with their luggage.
Response from Property: Dear SirThank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the unpleasant experience! We strive to provide all our guests with exceptional service and a memorable experience. It's evident from your feedback that we fell short of your expectations. We genuinely hope that you will give us another opportunity to serve you better in the future. Your feedback is invaluable to us, and we thank you for helping us improve.SincerelyHotel Calmo
Vero&Alex travelers
Standard Double Room
Stayed in Apr 2024
Couples
6 review
3.5/5
Posted on Apr 27, 2024
I extend my stay as per the location. It is great for the price. Don’t expect a spotless toilet. The size of the room is quite small and we had superior room instead of standard. The bed is comfortable and the sheets seems cleaned.
Guest User
Superior Single Room
Stayed in Mar 2024
Solo travellers
1 review
3.7/5
Posted on Apr 5, 2024
I travelled alone and stayed at this hotel for 5 nights. The hotel is in the middle of China town, very close to 2 metro stations (Maxwell station and China Town station), is very lively and there are souvenir shops, places to walk around, to eat, everywhere. You can find, Chinese, Indian food, Mexican food, among others. Staffs were friendly and helpful, the hotel seemed safe. Amenities included towels, shampoo, shower gel, toothbrush, toilet paper, a kettle and a cup. A little noisy from the music coming from the shops, people walking, talking and buying stuff, until around 11 Pm but it was no problem for me. The room was very small, with space enough for single bed, very small bathroom with no leg room for commode, and had to adjust anyhow. There was no particular space for shower as well and had to adjust around and above the commode for the shower. But I guess that's what you get in this price.
Response from Property: Dear Guest Thank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. SincerelyHotel Calmo